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Hotel Mundo Maya Palenque

Property class: 4
VIP Access

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Photo gallery for Hotel Mundo Maya Palenque

A wooden pathway with railings, surrounded by trees and illuminated by ambient lighting.
A multi-story hotel with balconies, outdoor seating, and a central courtyard.
A spacious living area with a large sofa, a coffee table, and a bookshelf.
An aerial view of a resort with a large central pool, multiple smaller pools, and sun loungers arranged around the pools.
A wooden bridge leading to a thatched-roof structure surrounded by lush greenery.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Place, Palenque National Park
    ‪5 min walk‬
  • Place, Aluxes Eco Park
    ‪14 min walk‬
  • Place, Palenque Archaeological Zone
    ‪10 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, Balcony, Garden View

A bedroom with a bed, a woven chair, a table, and a large black vase.

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony, Garden View

A hotel room with two beds, a dining table, a ceiling fan, and a view of greenery outside.

Deluxe Double Room, Balcony, Garden View

9.8 out of 10
Exceptional
(20 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, a ceiling fan, a dining table with chairs, and a view of greenery through the window.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

A bedroom with a large bed, a wooden desk, a dining table, and a stone wall.

Presidential Suite

  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

About the neighborhood

Palenque

Located within a leisurely stroll of Palenque National Park, Hotel Mundo Maya Palenque is within a few miles (5 km) of Palenque Archaeological Zone. This 144-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and a 24-hour gym.

What's nearby

  • Palenque National Park - 5 min walk - 0.3 miles
  • Aluxes Eco Park - 14 min walk - 0.8 miles
  • Palenque Archaeological Zone - 10 min drive - 2.5 miles
  • El Panchán - 11 min drive - 3.2 miles
  • Museo Del Textil - 12 min drive - 3.6 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪El Panchán - ‬17 min walk
  • ‪Restaurante Maya Cañada - ‬5 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬9 min walk
  • ‪Don Mucho's - ‬17 min walk
  • ‪pizzas exprés - ‬5 min drive

About this property

Hotel Mundo Maya Palenque

Built in 2024, the brand new Hotel Mundo Maya Palenque features 2 outdoor pools, a children's pool, and a gym. You can take advantage of free parking, along with an area shuttle. The 24-hour front desk has multilingual staff ready to assist with securing valuables and tours/tickets. Other amenities at this family-friendly hotel include free WiFi in public areas, a terrace, and a TV in a common area.
60-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers. Balconies, ceiling fans, and safes are also standard.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge) up to 15 km
  • Train station pick-up and drop-off shuttle (surcharge) from 7:00 AM to 5:00 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 180 for adults and MXN 180 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Foosball table
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Accessible train station shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% organic food
  • Built in 2024
  • Communal living room
  • Locally sourced food prioritized
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 180 for adults and MXN 180 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Frequently asked questions

What's there to do around Hotel Mundo Maya Palenque?

This hotel is located in Palenque within a short 13-minute walk of Palenque National Park. You'll also find Palenque Archaeological Zone and El Panchán within a short drive.

How much does it cost to stay at Hotel Mundo Maya Palenque?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Mundo Maya Palenque on Oct 17, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a spa located at Hotel Mundo Maya Palenque?

Spa services at the hotel include massages.

Does Hotel Mundo Maya Palenque include a casino at the property?

No, Hotel Mundo Maya Palenque doesn't have a casino.

Will I find an indoor pool at Hotel Mundo Maya Palenque?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Does Hotel Mundo Maya Palenque feature a restaurant that includes a breakfast menu?

Yes, Hotel Mundo Maya Palenque serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Mundo Maya Palenque allow pets to stay free of charge?

No, pets aren't allowed at Hotel Mundo Maya Palenque though service animals are welcome.

How close is the airport from Hotel Mundo Maya Palenque?

The closest major airport to Hotel Mundo Maya Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 4.2 mi away (15 minutes by car).

Does Hotel Mundo Maya Palenque have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel Mundo Maya Palenque.

Hotel Mundo Maya Palenque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 381 out of 479 reviews
Rating 8 - Good. 53 out of 479 reviews
Rating 6 - Okay. 27 out of 479 reviews
Rating 4 - Poor. 10 out of 479 reviews
Rating 2 - Terrible. 8 out of 479 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was excellent, the rooms great, amenities and staff excellent.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful place to stay
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and friendly helpful staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, very friendly staff. Will definitely be staying here when we return.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! We were treated amazing by the staff! Everything was superb!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great: public areas, pool, rooms. Unfortunately the restaurants aren't that great
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
great service and perfect location .... feel very safe
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, helpful and friendly staff, and you are in the middle of nature!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room excelent condition, staff friendly and porfessional, restaurant with good food
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel experience I’ve ever had! The design is stunning, and the room was perfect. I loved the peaceful jungle atmosphere and the great pool. Total perfection!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Excelente todo
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Property is beautiful. Room was clean. The restaurant food is very pricey and not very good. We were out of AC the last day we were there. It was super hot. We called the front desk, but they weren't very helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent located next to the ruins and the staff was formidable
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and service staff ❤️❤️❤️
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, professional and friendly staff. All rooms have terrace. Easy access from the Palenque Chiapas airport or the downtown area. Close to Palenque's archeological site.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
TODO EXCELENTE
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely property, comfortable rooms, and very friendly staff who helped us arrange tours and taxis. We also enjoyed nice massages at their outdoor spa. The food was fine, but we don’t usually expect too much from resorts. We’re happy we picked a place that was closer to nature at this location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice everything beautiful very recommended
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
the site and hotel were beautiful, almost like living in the jungle adjoing the National Park where the ruins are. All you can hear from your balcony was the birds and insects at nite. almost magical Staff was awesome, place was spotless
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Chinches
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! Beautiful, new property and stunning balcony jungle views! The rooms were extra luxurious and comfortable.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente ✨
Stayed 2 nights in Jan 2026