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Hotel Ikzam Palenque

Property class: 3
VIP Access

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Photo gallery for Hotel Ikzam Palenque

A pool area with a hammock, lounge chairs, and a building with balconies.
A stone-paved pathway in a lush, well-lit outdoor area with various plants and a bamboo structure.
A restaurant interior with wooden tables, chairs, a decorative vase with flowers, and a neon sign.
Hallway
A multi-level building with balconies, staircases, and a door.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪7 min walk‬
  • Place, Museo Del Textil
    ‪16 min walk‬
  • Place, Palenque Archaeological Zone
    ‪19 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double Room, Balcony

Room

Standard Double Room, Balcony

  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, a bedside table with a phone and a hat, a chair, and a small table with water bottles.

Standard Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Room

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Habitación Ikzam Signature)

A hotel room with a bed, a ceiling fan, a window with curtains, and a potted plant.

Superior Room (Habitación Ikzam Signature)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

A hotel room with two beds, a ceiling fan, and a view of the outdoors through a window with curtains.

Standard Double Room, Balcony

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

A hotel room with two beds, a ceiling fan, a nightstand, and a window with curtains.

Quadruple Room Standard

  • 376 sq ft
  • Sleeps 4

About the neighborhood

Palenque

El Panchán is a short stroll from Hotel Ikzam Palenque, and other popular attractions like Museo Del Textil are within a mile (2 km). This 3-star hotel has 51 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • El Panchán - 7 min walk - 0.4 miles
  • Museo Del Textil - 16 min walk - 0.9 miles
  • Aluxes Eco Park - 7 min drive - 2.3 miles
  • Palenque National Park - 12 min drive - 3.4 miles
  • Palenque Archaeological Zone - 19 min drive - 5.0 miles

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 139 min drive

Restaurants

  • ‪Restaurante Maya Cañada - ‬1 min walk
  • ‪Cafe Jade - ‬1 min walk
  • ‪pizzas exprés - ‬3 min walk
  • ‪El Huachinango Feliz - ‬1 min walk
  • ‪El Herradero - ‬6 min walk

About this property

Hotel Ikzam Palenque

At Hotel Ikzam Palenque, guests have access to an outdoor pool, free WiFi in public areas, and a meeting room. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MXN 2400 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.
48-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies, minibars, and ceiling fans.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 250 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kinich Kan Balam

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible train station shuttle
  • Front entrance ramp
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2006
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 200.0 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 250 for children
  • Airport shuttle fee: MXN 2400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 200.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Frequently asked questions

Is free cancellation available at Hotel Ikzam Palenque?

Hotel Ikzam Palenque provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ikzam Palenque?

As of Oct 13, 2026, prices found for a 1-night stay for 2 adults at Hotel Ikzam Palenque on Oct 22, 2026 start from $77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Ikzam Palenque?

This hotel is located in Palenque, a short 6-minute walk from El Panchán and also 16 minutes on foot from Museo Del Textil. You'll also find Palenque Archaeological Zone and Palenque National Park within a short drive.

Is parking available on site at Hotel Ikzam Palenque?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel Ikzam Palenque have a casino?

No, Hotel Ikzam Palenque doesn't have a casino.

Will I find an indoor pool at Hotel Ikzam Palenque?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Ikzam Palenque?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Ikzam Palenque?

No, this hotel doesn't have a spa tub.

Does Hotel Ikzam Palenque have a restaurant that serves breakfast?

Yes, Hotel Ikzam Palenque serves a full breakfast for a surcharge each morning at Kinich Kan Balam.

Will Hotel Ikzam Palenque allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Ikzam Palenque.

Are there connecting rooms at Hotel Ikzam Palenque?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Ikzam Palenque?

The closest major airport to Hotel Ikzam Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 2.1 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Hotel Ikzam Palenque?

Yes, every guestroom at Hotel Ikzam Palenque comes with a balcony and some offer garden views.

Hotel Ikzam Palenque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 400 out of 706 reviews
Rating 8 - Good. 251 out of 706 reviews
Rating 6 - Okay. 46 out of 706 reviews
Rating 4 - Poor. 4 out of 706 reviews
Rating 2 - Terrible. 5 out of 706 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Great customer service 10/10 Very helpful on anything you need 100% recomend this place Remember no elevator So if you can’t claim the stairs ask for the Lower level.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at IKZAM HOTEL (previously Chablis) was absolutely fantastic! The location is perfect—just a short walk to restaurants, convenience stores, and the main street in town, and only 15-20 min drive to Palenque Archaeology Site. The staff was incredibly welcoming, offering great local recommendations and ensuring our room was spotless and comfortable. The restaurant was also great with great variety of local food. Very nice pool and spacious clean room with AC. They also offer a spacious parking lot. We traveled with our 3 y/o son and stayed for 3 nights. Highly recommend this hotel to anyone visiting the area. We can’t wait to come back!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal. Gut gelegen. Gute Küche. Schöne Anlage.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
Leider Umbaumaßnahmen im Hotel daher wohl nicht nutzbar. Keine Kompensation seitens des Hotels keine Entschuldigung..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bien!!! Estuve solo dos noches y el hotel estaba magnífico, lo mismo el restaurante Dato curioso: veo que en las reservas el hotel tiene otro nombre, Hotel Chablis y justo ese nombre se menciona en el libro de La Reina Roja de Adriana Malvido, como un bar donde los arqueólogos, hace 20 años, iban a pasar el rato luego de trabajar en la zona arqueológica Confío en que sea el mismo lugar que se menciona en el libro Saludos!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long trip that involved 3 flights and a bus ride, (approx 16 hrs of traveling) let’s just say Chablis Hotel was an oasis. Very nice and clean accommodations. Modern and renovated. I was welcomed with a beverage that hit the spot. The heat in Palenque is another level, so a cold beverage was such a nice touch. Beds are comfy, showers have nice pressure. And the air conditioner cools your room up quickly! I slept like a baby. I had breakfast at the hotel’s restaurant. Delicious! The staff are so welcoming and accommodating. Definitely recommend. I will be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bien ubicado en el centro de palenque, el restaurante de al lado esta bieno y tiene aire acondiconado, te reciben con una bebida, y hay muchos cafes y restaurancitos muy cerca caminando.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien el alojamiento, si lo recomiendo
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, habitaciones limpia, todo funcionando bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar, excelente servicio
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arriving on Tren Maya we were surprised that a shuttle was waiting for us at the train station with our name to help us locate them. We did not request that. Price quoted was approx. $35 US to go to hotel from station. We were tired from the all day train ride so we paid it rather than look for a taxi, then learned trip should have been 200 pesos mx for the ride. That’s disappointing to be taken advantage of. Employees at hotel were super helpful. Helped us arrange tour the next day- however the timing of the tour pick up from ruins to the van for Misol Ha and Agua Azul leg of tour left only back bench of van with no windows no air for seating. An arduous trek over terrible roads seated like that left us sick, in pain, and angry with tour company who would stuff so many people in a vehicle. Arriving at Agua Azul, chafer recommended restaurant next to where van was parked- their selections and quality of food disappointing-better selections if you keep walking toward the falls. Morning receptionist helped us get a taxi rather than use the shuttle service that was so expensive and not looking out for our best interest in terms of comfort. Hotel location is good- quiet, just off main road, walking area. Restaurant is great! Waiter exceptional, food good, convenient that it is right on site. Tour company has same name as restaurant. I do NOT recommend tour company.
Restaurant :GREAT, Tour Company by same name: Not Recommended.
Great breakfast. Restaurant is in hotel premises.
Hotel
Hotel- very nice room with thoughtful employees.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Habitación y las instalaciones limpias
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel. Great location. No issue at all.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean and staff are friendly and helpful. A very nice boutique hotel that is small and inviting. Surrounded by Tropical trees and vegetation which makes it feel comfortable and secure. Highly recommend.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion, muy limpia la habitacion, excelente personal, muy recomendable
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
La accesibilidad
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy hermoso todo.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good didn’t swim
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general un hotel muy limpio, Cómodo, agradable, 10 de 10.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien cuidado y accesible. Personal muy amable.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida y las habitaciones.. ufff..!
Stayed 2 nights in Jul 2025