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HOTEL MAYA PALENQUE

3.0 star property
Boardwalk/promenade hotel with spa services and a 24-hour front desk

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Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Comfort Double Room | 1 bedroom, desk, iron/ironing board, free WiFi
Point of interest
Daily cooked-to-order breakfast for a fee
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    ‪8 min walk‬
  • Misol-Ha Waterfalls
  • Aluxes Eco Park
    ‪4 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪5 min drive‬

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Room options

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, desk, iron/ironing board, free WiFi

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Palenque

El Panchán is a short stroll from HOTEL MAYA PALENQUE, and other popular attractions like Palenque National Park are within a few miles (5 km). This 50-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • El Panchán - 8 min walk - 0.5 miles
  • Aluxes Eco Park - 4 min drive - 2.1 miles
  • Palenque National Park - 6 min drive - 3.2 miles
  • Museo de Sitio Palenque - 9 min drive - 4.7 miles
  • Palenque Archaeological Zone - 11 min drive - 5.4 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 7 min drive

Restaurants

  • ‪Cafe Jade - ‬4 min walk
  • ‪Restaurante Maya Cañada - ‬3 min walk
  • ‪Mr. Taco - ‬5 min walk
  • ‪Chivo's Mar & Tierra - ‬5 min walk
  • ‪La Selva - ‬3 min walk

About this property

HOTEL MAYA PALENQUE

Boardwalk/promenade hotel with spa services and a 24-hour front desk
At HOTEL MAYA PALENQUE, guests have access to an outdoor pool, free WiFi in public areas, and a conference center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a terrace, laundry facilities, and a communal living room.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, phones, and desks. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center (900 square feet of space)

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (35 inches high)
  • No elevator
  • Well-lit path to entrance

More

  • 3 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

Frequently asked questions

Is free cancellation available at HOTEL MAYA PALENQUE?

HOTEL MAYA PALENQUE provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at HOTEL MAYA PALENQUE?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at HOTEL MAYA PALENQUE on Jun 17, 2025 start from $48.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around HOTEL MAYA PALENQUE?

This hotel is located in Palenque within a short 10-minute walk of El Panchán. You'll also find Palenque Archaeological Zone and Misol-Ha Waterfalls within a short drive.

Is parking available on site at HOTEL MAYA PALENQUE?

Yes, secured self parking is offered for free at the hotel.

Is a spa located at HOTEL MAYA PALENQUE?

Spa services at the hotel include massages.

Does HOTEL MAYA PALENQUE include a casino?

No, HOTEL MAYA PALENQUE doesn't have a casino.

Is there an indoor pool at HOTEL MAYA PALENQUE?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at HOTEL MAYA PALENQUE?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at HOTEL MAYA PALENQUE?

No, there isn't a spa tub at this hotel.

Does HOTEL MAYA PALENQUE feature a restaurant that includes a breakfast menu?

Yes, HOTEL MAYA PALENQUE serves a cooked-to-order breakfast for a surcharge each morning at Chan Bahlum.

Does HOTEL MAYA PALENQUE allow pets to stay free of charge?

No, pets and service animals aren't allowed at HOTEL MAYA PALENQUE.

Does HOTEL MAYA PALENQUE have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HOTEL MAYA PALENQUE?

The closest major airport to HOTEL MAYA PALENQUE is Palenque, Chiapas (PQM-Palenque Intl.), which is 1.8 mi away (7 minutes by car).

Are there rooms with balconies at HOTEL MAYA PALENQUE?

No, there aren't any guestrooms with balconies at HOTEL MAYA PALENQUE.

HOTEL MAYA PALENQUE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 72 out of 118 reviews
Rating 8 - Good. 38 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 3 out of 118 reviews
Rating 2 - Terrible. 1 out of 118 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient at a good price. Nice breakfast in the dining room!
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very clean, close to other places

6/10 Okay

Lenzy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Walkable to area that has really great and nice restaurants. Hotel it self is okay.
Stayed 1 night in Jan 2025

4/10 Poor

JAVIER, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really is a 2 star hotel. Swimming pool nice but noisy at night. Also, you can hear next door noises making hard to sleep. Air conditioning didn't work properly. Food in the restaurant was good but the waitress over charge my bill.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, MEXICO CITY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really close to the Mayan Ruins and right across the street from the bus station.
Stayed 1 night in Dec 2024

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service
This was a basic hotel with a great location. Good restaurants nearby and across the main road from the bus station. Great and friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Traveled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great outdoor pool area

Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

4/10 Poor

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio en ruinas; por dentro y por fuera. Personal indolente o indiferente como prestador de un servicio no sólo turístico, sino de hospedaje.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerardo Emilio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel con muy buena calidad de servicio con excelente ubicación. Enfrente de la estación del ADO y muy cerca de varios restaurantes.
Stayed 3 nights in Mar 2025

8/10 Good

Luis Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hubo ascensor.
Stayed 2 nights in Feb 2025

10/10 Excellent

FRANCISCO GARCIA

Traveled with family
Liked: Amenities
Adecuada para pasar la noche y descansar y realizar las actividades de la zona arqueológica
Stayed 1 night in Feb 2025

8/10 Good

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Aunque es antigua la propiedad sus instalaciones están muy limpias, y el personal muy atento!
Stayed 5 nights in Feb 2025

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 2 nights in Feb 2025

8/10 Good

CARLOS ENRIQUE FERRIÑO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para descansar y el personal muy atento
Stayed 2 nights in Feb 2025

8/10 Good

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Monserrat Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena opción y excelente ubicación

Fue un lugar muy bien ubicado, cerca de todo; la limpieza fue buena y las instalaciones no son nuevas pero todo funciona perfectamente, desde el a/a hasta la tv. Me sentí cómoda y segura, las camas y blancos bastante confortables. No dan amenidades, pero es lo de menos.
Stayed 1 night in Jan 2025

10/10 Excellent

armando

Stayed 1 night in Nov 2024