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Chan-Kah Resort Village

3.5 star property
Family-friendly hotel with a full-service spa and poolside bars
VIP Access

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Terrace/patio
Exterior
Villa Junior Doble | Terrace/patio
Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing
Hallway

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

View in a map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪18 min walk‬
  • Place, Palenque National Park
    ‪3 min drive‬
  • Place, Palenque Archaeological Zone
    ‪8 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Villa Junior Doble

Villa Junior Doble | 1 bedroom, premium bedding, in-room safe, soundproofing

Villa Junior Doble

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Villa Junior King | Terrace/patio

Villa Junior King

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Palenque

Located within a leisurely stroll of Palenque National Park, Chan-Kah Resort Village is within a few miles (5 km) of Museo de Sitio Palenque. This 3.5-star hotel welcomes guests with 80 rooms and conveniences like a full-service spa, an outdoor pool, and free self parking.

What's nearby

  • Aluxes Eco Park - 18 min walk - 1.0 mile
  • Palenque National Park - 3 min drive - 0.9 miles
  • El Panchán - 7 min drive - 3.0 miles
  • Palenque Archaeological Zone - 8 min drive - 3.2 miles
  • Cascadas de Roberto Barrios - 41 min drive - 24.3 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬14 min walk
  • ‪Café Fuga - ‬4 min drive
  • ‪Old Tiger - ‬7 min drive
  • ‪La foresta - ‬12 min walk
  • ‪pizzas exprés - ‬6 min drive

About this property

Chan-Kah Resort Village

Family-friendly hotel with a full-service spa and poolside bars
Guests of Chan-Kah Resort Village enjoy a full-service spa, an outdoor pool, and a children's pool. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and a conference center.
Flat-screen TVs come with cable channels, and guests can stay connected with free wired internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include balconies or patios, private yards, and ceiling fans.
An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open select days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 295 to 320 for adults and MXN 150 to 200 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lum

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (12 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No elevator

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for MXN 450.0 per night
  • Cribs/infant beds are available for MXN 450.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MXN 1500 per person, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 295 to 320 for adults, and MXN 150 to 200 for children
  • Crib (infant bed) fee: MXN 450.00 per night
  • Rollaway bed fee: MXN 450.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

Is a free cancellation option available at Chan-Kah Resort Village?

Chan-Kah Resort Village offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Chan-Kah Resort Village?

This hotel is located in Palenque within a short 14-minute walk of Palenque National Park. You'll also find Palenque Archaeological Zone and El Panchán within a short drive.

Is parking available on site at Chan-Kah Resort Village?

Yes, self parking is offered for free at the hotel.

Is a spa located at Chan-Kah Resort Village?

There is a full-service spa available for guests to enjoy and services include body wraps, mud baths, massages, and facials. The spa is not open daily but only on select days.

Does Chan-Kah Resort Village include a casino on the premises?

No, Chan-Kah Resort Village doesn't have a casino.

Will I find an indoor pool at Chan-Kah Resort Village?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Chan-Kah Resort Village?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 poolside bars, and a restaurant.

Does Chan-Kah Resort Village have a hot tub?

No, but this hotel does have a steam room.

Does Chan-Kah Resort Village have a restaurant with a breakfast menu?

Yes, Chan-Kah Resort Village serves a cooked-to-order breakfast for a surcharge each morning at Lum.

Will Chan-Kah Resort Village allow pets to stay free of charge?

No, pets and service animals aren't allowed at Chan-Kah Resort Village.

Does Chan-Kah Resort Village have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Chan-Kah Resort Village?

The closest major airport to Chan-Kah Resort Village is Palenque, Chiapas (PQM-Palenque Intl.), which is 4.4 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Chan-Kah Resort Village?

Yes, every guestroom at Chan-Kah Resort Village comes with a balcony with some featuring garden views.

Does Chan-Kah Resort Village have a wedding venue?

There are wedding services available at Chan-Kah Resort Village if that's in your vacation plans.

Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 835 reviews
Rating 8 - Good. 249 out of 835 reviews
Rating 6 - Okay. 73 out of 835 reviews
Rating 4 - Poor. 22 out of 835 reviews
Rating 2 - Terrible. 17 out of 835 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Stayed 6 nights in May 2025

8/10 Good

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the stay dislike the Starbucks store

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
Stayed 2 nights in Apr 2025

10/10 Excellent

NIAN

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect to visit Palenque. Everything was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Sanam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great eco-hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Francisco

Traveled with partner
Liked: Cleanliness
This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.
Stayed 4 nights in Feb 2025

8/10 Good

Jaqueline, Corona

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The pool was nice, rooms are ok but old.
Stayed 5 nights in Jan 2025

8/10 Good

Jacob

Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.
Stayed 3 nights in Jan 2025

10/10 Excellent

Linn

Stayed 2 nights in Nov 2024

10/10 Excellent

Elmars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y agradable. En el corazón de ma selva. Fue fantástico desayunar con mi esposa apreciando la lluvia en el porche de nuestra cabaña. La alberca fantástica. A 5 min del eco parque y la zona arqueológica palenque.
Stayed 3 nights in Oct 2024

10/10 Excellent

KENNEDY-KIET T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

ALMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario. Nos faltaron días para seguir disfrutando. Gracias
Stayed 1 night in Oct 2024

8/10 Good

Jurgis

Liked: Cleanliness, staff & service, property conditions & facilities
Food schould be improved.Very overpriced ad tasteless.
Stayed 3 nights in Sep 2024

8/10 Good

Jurgis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food should be improved,tasteless and very overpriced!
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is close to the ruins, so you can absorb the vibe of the jungle
Stayed 4 nights in Aug 2024

10/10 Excellent

Abril Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place because they try to safe the environment ,their food and service was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is huge and well managed. They have the only natural pool as they have their own source of spring water. The restaurant is big and the food is of high quality. They have a Starbucks, which in my opinion is not necessary. They care so much about their traditions and the planet, No plasticware, it is awesome.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yolanda

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Our experience in Chan- ka was excellent! We loved the surroundings. A beautiful place to stayed and relax
Stayed 4 nights in Jun 2024

6/10 Okay

Jenifer

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful property however the room had termites right on top of the bed. Also some of the servers were super late with our food( it would take 1hr and a half from when we ordered to get our food) meanwhile most other families got their food in 30 minutes
Stayed 5 nights in Apr 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very relaxing and peaceful.We loved that it was close to the ruins and was very quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Florie

Stayed 1 night in Mar 2024

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort but restaurant needs attention.

We spent 3 nights and Chan-Kah and enjoyed the sites of Palenque and ending the day relaxing around the beautiful pool. My only disappointmennt was the limited menu at the restaurant along with the quality of the food. The lunch menu was the same as the dinner menu and really only had a standard European European selection. In our opinion the restaurant has considerable room for improvement.
Stayed 3 nights in Feb 2024

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