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Axkan Arte Palenque

3.0 star property

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Photo gallery for Axkan Arte Palenque

Exterior
Property entrance
Outdoor pool, open 10 AM to 9:30 PM, sun loungers
Front of property
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

Explore the area

View in a map
Carretera a Palenque KM 1.5, Palenque, CHIS, 29960
  • Place, Aluxes Eco Park
    ‪10 min walk‬
  • Place, El Panchán
    ‪7 min drive‬
  • Place, Palenque Archaeological Zone
    ‪14 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room Standard with Garden View

In-room safe, individually decorated, individually furnished, desk

Double Room Standard with Garden View

  • Garden view
  • 269 sq ft
  • Sleeps 2

View all photos for Twin Room Standard

In-room safe, individually decorated, individually furnished, desk

Twin Room Standard

  • 269 sq ft
  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Palenque

Located within 2 miles (3 km) of Palenque National Park, Axkan Arte Palenque is within 3 miles (5 km) of El Panchán. This 28-room, 3-star hotel has a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Aluxes Eco Park - 10 min walk - 0.6 miles
  • Palenque National Park - 6 min drive - 1.6 miles
  • El Panchán - 7 min drive - 2.1 miles
  • Museo Del Textil - 8 min drive - 2.5 miles
  • Palenque Archaeological Zone - 14 min drive - 3.8 miles

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • ‪A Takear! - ‬3 min drive
  • ‪Restaurante La Selva - ‬3 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬10 min walk
  • ‪Pool Bar - ‬13 min walk
  • ‪La foresta - ‬12 min walk

About this property

Axkan Arte Palenque

At Axkan Arte Palenque, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking and an area shuttle. The 24-hour front desk has staff standing by to help with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a garden.
Guests can expect to find 30-inch LCD TVs with cable channels. Balconies or patios, coffee makers, and safes are other standard amenities.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 2 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 30-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 10 AM to 9:30 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Axkan Arte Palenque Hotel
Axkan Arte Palenque
Axkan Arte
Axkan Arte Palenque Hotel
Axkan Arte Palenque Palenque
Axkan Arte Palenque Hotel Palenque

Frequently asked questions

Is free cancellation available at Axkan Arte Palenque?

Axkan Arte Palenque offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Axkan Arte Palenque?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Axkan Arte Palenque on Jun 26, 2026 start from $57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Axkan Arte Palenque?

This hotel is located in Palenque, close to Palenque Archaeological Zone, Misol-Ha Waterfalls, and El Panchán. You'll also find Palenque National Park and Museo Del Textil within a short drive.

Will I be able to park at Axkan Arte Palenque?

Yes, self parking is offered for free at the hotel.

Is a spa located at Axkan Arte Palenque?

Spa services at the hotel include massages.

Does Axkan Arte Palenque feature a casino?

No, Axkan Arte Palenque doesn't have a casino.

Will I find an indoor pool at Axkan Arte Palenque?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 9:30 PM.

What do couples enjoy most about Axkan Arte Palenque?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Axkan Arte Palenque?

No, this hotel doesn't have a spa tub.

Does Axkan Arte Palenque have a restaurant that serves breakfast?

Yes, Axkan Arte Palenque serves breakfast for a surcharge from its restaurant.

Will Axkan Arte Palenque allow pets to stay free of charge?

No, pets and service animals aren't allowed at Axkan Arte Palenque.

Are there connecting rooms at Axkan Arte Palenque?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Axkan Arte Palenque?

The closest major airport to Axkan Arte Palenque is Palenque, Chiapas (PQM-Palenque Intl.), which is 3.3 mi away (12 minutes by car).

Can I book a room with a balcony at Axkan Arte Palenque?

Yes, every guestroom at Axkan Arte Palenque comes with a balcony/patio and some offer garden and courtyard views.

Axkan Arte Palenque Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 88 out of 264 reviews
Rating 8 - Good. 96 out of 264 reviews
Rating 6 - Okay. 54 out of 264 reviews
Rating 4 - Poor. 18 out of 264 reviews
Rating 2 - Terrible. 8 out of 264 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Eloise

Liked: Cleanliness, staff & service

Nice but could be improved

Friendly and helpful reception, cute rooms with nice gardens. The pool needed improving though, like the addition of some sun bathing, deck chairs not just plastic garden chairs plus plants need abit more looking after in that area. As well as the pond topping up with some more water.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Luis

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property show in the way to the ruins but is far from the road. The road is grave one and rain make sludge and unsafe. From desk is really friendly and nice.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Margarita

Disliked: Staff & service, amenities, property conditions & facilities
The pool was full of leaves, the bathroom had a lot of mold and very unkept, the shower head was also full of lime. The room had no coffee maker or a mini fridge. The pictures on the website are very deceiving. I would honestly not recommend this place to any of my friends/family.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
This property is a great value. The pool is great. The location is great. We were there when it was very, very hot, so I can understand why the staff were a little disinterested in working. The rooms are really nice with the balcony. Unfortunately because the property is not as well cared for as it may have once been, there are several openings where the cockroaches sneak in. That was I’m only complaint.
Stayed 2 nights in May 2024
Verified

4/10 Poor

omer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in urgent need of care and love, the staff doesn't seem to care at all, half the things are broken or do not work ...
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

Peter

Disliked: Staff & service, amenities
Waiter was texting and would not acknowledge us until after his long text Coffee carafe in the room hadn’t been cleaned or resupplied from th previous guests
Stayed 3 nights in Mar 2023
Verified

6/10 Okay

Alejo

Liked: Staff & service
No apto para jente adulta o con problemas para Caminar hay muchas gradas
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MANUEL ALBERTO

Liked: Staff & service
La alberca estuvo bien. Aspectos a mejorar mantenimiento de la habitación. La habitación limpia.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cecy

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente solo estuvimos una noche de paso pero fue excelente la atencion
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
La habitación no cuenta con cafetera a como indica la página. El hotel el sencillo pero bonito, eso sí, no lo recomendaría para adultos mayores ya que solo hay escaleras para llegar a las habitaciones
Stayed 1 night in Nov 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service
Buen servicio y precio accesible. Áreas comunes sucias (alberca con agua muy turbia) e instalaciones del baño muy deterioradas
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Irma Blanca

Liked: Cleanliness, property conditions & facilities

Bien

Llegue muy cansada y hay que subir escaleras, después de todo el día caminar y subir y bajar escaleras. Fue lo que no me gusto. Su comida es buena., no cuentan con teléfono y aunque informe fueran por maletas a x hora no fue así, tuve que cargarlas
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones son muy buenas así como el servicio del personal
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alrededores todo verde, el personal muy buen servicio, siempre alegres, limpieza buena
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service

Quisiera regresar.

Me gusto el ambiente natural estar rodeado de la naturaleza y el concepto del hotel.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Adriana

El hotel cómodo para lo que es descansar
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Verified traveler

Agradable

Lugar tranquilo,agradable en dónde puedes pasar unos días en familia aunque tiene muchas áreas para mejorar y mantenimiento. La habitación se siente el olor a humedad . El personal es amable. El costo del buffet es accesible aunque no es muy extenso el menú pero por el costo me parece justo y delicioso. Cómo sugerencia en el jardin de la alberca deberían de fumigar porque si hay muchas hormigas en el pasto y darle mantenimiento alas áreas verdes. En general el hotel me pareció agradable para la estadía.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Verónica Haydée

Liked: Cleanliness, staff & service, amenities
Esta bonito para entrar tiene que ser a fuerza en auto x que so. Como dos kilómetros en terreno baldio y pues no recomendable salir caminando
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
La naturaleza lo hace único y tranquilo
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Röss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Jul 2024
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La entrada hacia el hotel es muy reducida, el estacionamiento pequeño
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

María Silveria

Liked: Staff & service
Disliked: Amenities
llegando al hotel y se fue la luz toda la noche, no hubo la oportunidad para descansar, debido a que veníamos viajando,
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Heiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in Jun 2024
Verified

8/10 Good

Olga Noemi

Liked: Cleanliness, staff & service, property conditions & facilities

Agradable

Buena atención y muy tranquilo el lugar pero falta mejor servicio a la habitación
Stayed 2 nights in May 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar exelente si el plan es una estancia corta para relajarse y escapar de la oficina la comida es rica y bien servida. Muy bien cuidada las instalaciones y el sonido de las aves al despertar es maravilloso
Stayed 2 nights in May 2024