The Palace Hotel & Spa

3.0 star property
Beach location and indoor pool
VIP Access

Choose dates to view prices

Photo gallery for The Palace Hotel & Spa

Property entrance
Lunch and dinner served, British cuisine
Spa
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Esplanade Road, Paignton, England, TQ4 6BJ
  • Place, Paignton Beach
    ‪3 min walk‬
  • Place, Dartmouth Steam Railway
    ‪6 min walk‬
  • Place, Palace Theatre
    ‪9 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪41 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Single Room

9.0 out of 10
Wonderful
(4 reviews)
  • 101 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 99 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 201 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • 196 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Classic Twin Room

  • 142 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Triple Room (Standard)

10.0 out of 10
Exceptional
(1 review)
  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Club Double Room, Sea View

  • 204 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

Club Double or Twin Room

  • 204 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room, Garden View (Club)

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Room (Executive)

  • 207 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Double or Twin Room

  • 207 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Club Double Room, Garden View

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Paignton

The Palace Hotel & Spa places you within a 5-minute walk of Paignton Beach and Paignton Pier. This 55-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Paignton Beach - 3 min walk - 0.2 miles
  • Paignton Pier - 3 min walk - 0.2 miles
  • Dartmouth Steam Railway - 6 min walk - 0.4 miles
  • Palace Theatre - 9 min walk - 0.5 miles
  • Goodrington Sands Beach - 19 min walk - 1.0 mile

Getting around

  • Paignton Station - 9 min walk
  • Exeter (EXT-Exeter Intl.) - 44 min drive

Restaurants

  • ‪Talk of the Town - ‬7 min walk
  • ‪Redcliffe Hotel - ‬6 min walk
  • ‪Costero Lounge - ‬5 min walk
  • ‪The Boathouse - ‬7 min walk
  • ‪Spinning Wheel Inn - ‬5 min walk

About this property

The Palace Hotel & Spa

Beach location and indoor pool
Guests of The Palace Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and desks.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Spa fee: GBP 5 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM—-9:30 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

Frequently asked questions

Are free cancellation options available at The Palace Hotel & Spa?

The Palace Hotel & Spa provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to do near The Palace Hotel & Spa?

This hotel is located in Paignton, just steps from Paignton Beach and Paignton Pier, and within a short walk of Dartmouth Steam Railway. You'll also find Preston Beach and Palace Theatre less than a mile away.

Is there parking available at The Palace Hotel & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at The Palace Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include massages.

Does The Palace Hotel & Spa include a casino on the premises?

No, The Palace Hotel & Spa doesn't have a casino.

Is there an indoor pool at The Palace Hotel & Spa?

Yes, this hotel has an indoor pool.

What do couples enjoy most about The Palace Hotel & Spa?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at The Palace Hotel & Spa?

No, but guests can enjoy a steam room at this hotel.

Does The Palace Hotel & Spa feature a restaurant that includes a breakfast menu?

No, The Palace Hotel & Spa doesn't have a restaurant that serves breakfast.

Does The Palace Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at The Palace Hotel & Spa.

Are there connecting rooms at The Palace Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from The Palace Hotel & Spa?

The closest major airport to The Palace Hotel & Spa is Exeter (EXT-Exeter Intl.), which is 28.1 mi away (44 minutes by car).

Can I book a room with a balcony at The Palace Hotel & Spa?

No, at The Palace Hotel & Spa, there aren't any guestrooms that list a balcony.

The Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 230 reviews
Rating 8 - Good. 68 out of 230 reviews
Rating 6 - Okay. 34 out of 230 reviews
Rating 4 - Poor. 4 out of 230 reviews
Rating 2 - Terrible. 4 out of 230 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Clive

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good and very suitable for us ie good serice/good menus/ meals , pleasent spacious rooms and hotel has a lift !
Stayed 4 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and lovely indoor pool

Lovely hotel in a great position, clean rooms, it was extremely hot though and no air con or fan provided. Nice big smart tv in the room also tea & coffee facilities. We had a sea view overlooking the pier. Breakfast was average, they need to have warm plates though as the beans were stone cold when I got to the table but I think they were cold when I put them on my plate! Plenty of choice for breakfast that was self service. We used the swimming pool as well, had an hour slot that was pre booked, had to pay an extra £5 for this as we were only bed and breakfast. Overall pleased with our stay here.
Stayed 2 nights in Aug 2025

4/10 Poor

Roberto

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 4 nights in Jul 2025

6/10 Okay

Tony

Stayed 1 night in Jul 2025

6/10 Okay

Karon

Traveled with group
Liked: Property conditions & facilities

Average

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Super welcoming and a hearty breakfast

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Not the best.

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Stayed 3 nights in Jun 2025

6/10 Okay

Susan

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly ,polite an accomodating.
Stayed 3 nights in May 2025

10/10 Excellent

John Alan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in. Helpful staff
Stayed 1 night in May 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

Great value for money

So quite a big hotel in good location in Paignton. Plenty of free parking and EV charging on site. Staff all very friendly and helpful (we were initially given the wrong type of room but this was quickly rectified). Room was decent size, clean and had everything we needed. Bathroom and bedroom generally looking a bit tired and dated but given the price, we couldn’t be too picky. Had breakfast on one of the days. It was reasonable but the cooked breakfast was quite small so we felt it didn’t represent great value for money for the £12 ea it cost, particularly if you were very hungry. Overall enjoyed the stay for the price paid and would return if we were coming back to Paignton.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
excellane hotel, great entertainment, staff friendly and great service.
Stayed 3 nights in Apr 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size , well equipped and comfortable, the shower however was a little disappointing with intermittent hot/cold water The staff were helpful and the pool and spa were fantastic, the best steam room I’ve ever been in Easy accessible to the beach and station All in all a lovely stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Staff was very friendly and helpful The room was looking tired and the bathroom The shower was not good, not enough cold water coming through the tap, so shower as far too hot
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Paignton and the pier. Really friendly staff and excellent value for money. Had a great time here
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palace at Paignton

The room was cold(it was a cold night)recption said put heating on a quick boost.told use electric heater in wardrobe.that warmed room..also shower kept going from Hot to Cold.recption said would put it down to be looked at.
Stayed 1 night in Feb 2025