Quiet, comfortable stay. Excellent accommodations.
Check in was poor. No one was at the desk. She was 'in the back' doing whatever. I just stood there until finally I called out...and WAAAALA...she appeared. The AM person, the same...hiding out in the back. A 'front desk' person should be Front desk. Visable. We were on the 4th floor and there was a leak in the ceiling in the hall...with a bucket underneath...drip, drip, drip. The property is new...but NO, NO Management. Come back in 3-4 years and this place under the current path...not good.
Located within 2 miles (3 km) of Stewart Nelson Park, Comfort Suites is within 3 miles (5 km) of Players Bluegrass Downs. This hotel has 72 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and 48-inch flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include coffee makers, free local calls, and safes.
Built in 2022, the brand new Comfort Suites features free WiFi in public areas, laundry facilities, and a gift shop. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. This smoke-free hotel also has a TV in a common area.
Quiet, comfortable stay. Excellent accommodations.
Check in was poor. No one was at the desk. She was 'in the back' doing whatever. I just stood there until finally I called out...and WAAAALA...she appeared. The AM person, the same...hiding out in the back. A 'front desk' person should be Front desk. Visable. We were on the 4th floor and there was a leak in the ceiling in the hall...with a bucket underneath...drip, drip, drip. The property is new...but NO, NO Management. Come back in 3-4 years and this place under the current path...not good.
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the front desk staff on your recent visit. I have shared your feedback with the front desk manager to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Paducah.Kind regards,
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.