Mercure Ostrava Center Hotel

4.0 star property
VIP Access

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Photo gallery for Mercure Ostrava Center Hotel

Exterior
Creator video
Breakfast, lunch, dinner served; international cuisine
Bar (on property)
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Ceskobratrska 18-1742, Ostrava, 702 00
  • Place, Milos Sykora Memorial
    ‪2 min walk‬
  • Place, Ostrava Museum
    ‪3 min walk‬
  • Place, Casino Ostrava
    ‪8 min walk‬
  • Airport, Ostrava (OSR-Leos Janacek)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Privilege, Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Privilege, Superior Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Ostrava

Located in Ostrava City Centre, Mercure Ostrava Center Hotel is next to Milos Sykora Memorial and Michal Colliery. This 139-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Milos Sykora Memorial - 2 min walk - 0.1 miles
  • Ostrava Museum - 3 min walk - 0.2 miles
  • Vodni Svet - 6 min walk - 0.4 miles
  • Casino Ostrava - 8 min walk - 0.4 miles
  • Puppet Theatre - 9 min walk - 0.5 miles

Getting around

  • Ostrava-Marianske Hory Station - 7 min drive
  • Ostrava (OSR-Leos Janacek) - 32 min drive

Restaurants

  • ‪Gyrosgrill - ‬1 min walk
  • ‪U Černého stromu - ‬4 min walk
  • ‪Psí kusy - ‬4 min walk
  • ‪Shothouse Ostrava - ‬4 min walk
  • ‪Ostravanka Coffee shop - ‬5 min walk

About this property

Mercure Ostrava Center Hotel

At Mercure Ostrava Center Hotel, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. If you drive, self parking is CZK 380 per night, or you can take advantage of the airport shuttle (available 24 hours) for CZK 900 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include meeting rooms, a business center, and express check-in.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Other amenities include coffee makers, hair dryers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered self parking on site (CZK 380 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CZK 400 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Winestone

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Sauna

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CZK 500 per pet, per night
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CZK 400 per person
  • Airport shuttle fee: CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self parking fee: CZK 380 per night
  • Pet fee: CZK 500 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Is a free cancellation option available at Mercure Ostrava Center Hotel?

Mercure Ostrava Center Hotel provides free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Mercure Ostrava Center Hotel?

This hotel is situated in Ostrava City Centre, just steps from Milos Sykora Memorial and Michal Colliery, and within a short walk of Vodni Svet. You'll also find Ostravice River and Ostrava Museum less than a mile away.

Is there parking available at Mercure Ostrava Center Hotel?

Yes, uncovered parking is offered for CZK 380 per night. Though parking is limited, accessible parking is also available.

Does Mercure Ostrava Center Hotel have a casino on the premises?

No, Mercure Ostrava Center Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Ostrava Center Hotel?

No, there is no indoor pool at this hotel.

Is Mercure Ostrava Center Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a turndown service as well as a bar and a restaurant.

Does Mercure Ostrava Center Hotel have a hot tub?

No, but this hotel does have a sauna.

Does Mercure Ostrava Center Hotel have a restaurant with a breakfast menu?

Yes, Mercure Ostrava Center Hotel serves buffet breakfast for a surcharge each morning at Winestone.

Will Mercure Ostrava Center Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mercure Ostrava Center Hotel for a fee of CZK 500 per pet, per night.

Are there connecting rooms at Mercure Ostrava Center Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Mercure Ostrava Center Hotel?

The closest major airport to Mercure Ostrava Center Hotel is Ostrava (OSR-Leos Janacek), which is 17 mi away (32 minutes by car).

Are there rooms with balconies at Mercure Ostrava Center Hotel?

No, at Mercure Ostrava Center Hotel, there aren't any guestrooms that list a balcony.

Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 314 reviews
Rating 8 - Good. 104 out of 314 reviews
Rating 6 - Okay. 17 out of 314 reviews
Rating 4 - Poor. 7 out of 314 reviews
Rating 2 - Terrible. 3 out of 314 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! Great staff, very comfortable room and excellent breakfast. Highly recommended. Very happy customer here!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert W

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Best breakfast in Ostrava.
Stayed 2 nights in Oct 2025

6/10 Okay

Vladimír

Stayed 1 night in Sep 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly service. Very nice, large rooms. A lot of little extras.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Traveled with partner
Liked: Amenities
Quick and efficient check-in. Great hotel location to transit and restaurants.
Stayed 1 night in Jul 2025

4/10 Poor

erlyn may

Stayed 5 nights in Jul 2025

6/10 Okay

Lasse

Business traveler
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

donghao

Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice old building with very good restaurant. Well located to old city centre.
Stayed 2 nights in Jun 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Very outdated Hotel. I had access to the Premium Lounge, but that was not well kept. They had sandwiches and snacks which by the time I got there, the bread was hard and there was very little selection left. I asked for an iron and ironing board and was told there was a dedicated ironing room on the fourth floor. The room was about the size of a closet and had a very old iron and an ironing board which was about to fall apart. Breakfast was ok.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good location and excellent staff
Stayed 2 nights in Mar 2025

8/10 Good

Michal, Prague

Liked: Cleanliness, staff & service
Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Stayed 1 night in Mar 2025

8/10 Good

DAVID

Stayed 2 nights in Mar 2025

10/10 Excellent

Madan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Oleksandr

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Stayed 1 night in Dec 2024

10/10 Excellent

Pavel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024