Twin Room
from $112
Scandic Östersund Syd
3.5 out of 5.0
35% based on 164 reviews
TripAdvisor Traveler Rating
Recent guest reviews
We went to the restaurant at 19h15 Restaurant closes at 21h00. In the restaurant they are telling us that we can only take from the buffet (€ approx € 168 p/p) because there is No 'a la carte' that evening. We think okay this is a Scandic hotel so it will be OK... But what a dissepointement! Although the restaurant is still open for almost 2hrs, more then half of de dishes are empty. The 'left over'-food is terrible and not tasty at all! We paid about € 290 for the two of us including two little beers. It was € 290 to much, It is a real shame!
We reached there for lunch ten minutes before our reservation time. We were reprimanded like schoolchildren and told we had to wait (standing around for over half n hour, watching four or five guests eating at the restaurant) Finaly sitting down we were commanded to hurry up as other groups need to use the restaurant. Some of us had their plates pulled away still eating. Asking for desert triggered off another command to get up and leave. We did leave as fast as possible (Who wants to stay overnight?) By the way. The food was tasteless and the rice was kind of half cooked. Ordering drinks? No time.
Worst hotel ever! After cleaning there was no toilet paper. Worst cleaning ever. Cold rooms, poor service in the resturant. The food was not good, like they have smashed everything together and doesn't care about the taste or presentation. It was more worth to get food at circle K.
Nice and quite hotel to visit with children. Price for the family room iš also reasonable, about 1000 norwegian krones. Very good breakfast with choise for everyone. Hotel has sauna, gym and relax! Good parking place, no problem to find a place. It is ice machine, pc in the facility. Very close to the Storsjøbadet and a 5 minutes driving to the centrum.
Generous space in former farm land as you still see the little forest close downtown close to the lake close to old school and gas station next door w the only swim house in the immediate area just nearby. Standard generous breakfast and bar in clean spaces.
Bad cleaning of the room. Found one sock under the bed and medicine (tablet/pill) on the bathroom floor that could be very Dangerous for my dog if he found it before me! At night there were loud music all night from 23.00-06.00. Notified the reseption about it at 03.00, but nothing happend. The Next morning we asked about the Music at the reseption before checkout, but then they "havent heard anything about it"!
I was here for one night with my family for one night in easter. I also did the same thing last easter, and gave the hotel 4 of 5 stars. The hotel is still a very good hotel for families, nice price, good and newly refurbished rooms, nice family bedding, free car park with enough place, good breakfast etc. If you travel with kids by car, and don't need to walk to the city centre this is the right hotel for you. Anyhow; I can't give this hotel as good rating as last time. Last time we didn't try the restaurant, this time we did. The restaurant was something between a joke and a disaster. It looks good, because it's newly refurbished like the rest of the hotel. But: There was only one free table when we arrived, but the waitresses didn't clear the table after the previous guests before half an hour after we arrived. We waited and waited, and we had to get in contact with the waitresses and ask them to clear the table - but we had to ask them 2 times before they did it. Second, they didn't clean the table when they cleared it. We had to ask the waitresses 5 times to clean the table before they did it. So it took about one hour from we came to the restaurant till we had a cleared and cleaned table - actually a table which did not have guests when we arrived. After we ordered, it took one more hour before we got the food (this was an evening, and we travelled with 3 kids...). The kids ordered pasta bolognese, I ordered glass noodles marinated in lime, coriander and chili. The kids' pasta was covered with loads of cheese (our kids do not like melted cheese, it wasn't mentioned anywhere on the menu that the pasta was with melted cheese, and we have never experienced pasta bolognese with melted cheese before at other restaurants). They could not make new pastas, because they didn't have more they said. I believe the case was that they used loads of cheese to camouflage that the pasta was prepared in the microwave oven. The noodles which should be marinated with a lot of taste was without any taste what so ever, and was not fully cooked (it was rubberbands tasting nothing). When the kids ice dessert came, one of the kids got ice cream which was fully melted... We (and some other guests) got our money back. We went to the nearby gas station and bought sausages and ice instead. Don't misunderstand me, the hotel is a very good deal - but their restaurant is a real disaster. The hotel would be better off without a restaurant at all. If the hotel close down the restaurant, they'll get back the star they lost from me since last year.
We always stay at the Scandic Hotels, because they have a great bonus system and we can have our three dogs with us in the rooms. (Two BIG dogs, one small). There's always parking here, there's a water park right next to it for the kids and they have friendly and service minded staff members. We have never had anything but the breakfast buffet (which is included) and it's very good. The rooms are clean and simple. Nothing fancy, but great for just staying overnight.
We were well taken care of during the weekend. They staff gave us good advise about buses to the festival area. Since I left with train on Sunday morning, too early to get breakfast, they packed me a breakfastbag to go.
The room was pretty basic and nice, but it looks like it has not been any special upgrades in the last 10-20 years – it looked a little worn out. The room was a much bigger than what I’m used to in newer hotels – there was a sitting group with two chairs and a table besides the beds, in a basic double room. There was no minibar in the room, so if you want to store a cool drink or some food/snacks at the room, I would recommend bringing an icebox. There are ice-machines in the hallway that you can fill some ice cubes in a plastic bag or something. I did not see a thermostat in the room, only a heater at the window - so I would expect it to be hot on a nice summer day. There was only 11-14 Celsius outside, when we was there – and the room temperature was perfect then. In my opinion, there could have been more electrical outlets in the room. There was no electrical outlets beside the beds and only two available at desk and one on the floor at the door. Therefore, if you need to charge a computer, phone, iPad, etc. at the same time, you cannot. The TV was around 32 inches I think, not to small, but could have been bigger… Below the TV there was an extension-cord for HDMI and sound – this is something I have been missing in a lot of hotels, as sometimes you want to connect your laptop to the TV. I also missed Disney Junior channel for our son. The Internet was basic and around 4 mbps down. Could have hoped for something faster, as Sweden has a rumor for fast Internet connections. There was a lot of car-noise from the road, as our room was right next to the road. Not ideal when you have kids, as the only place to out the extra bed is right beside the window.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Scandic Östersund Syd places you next to Storsjobadet Water Park and within a 5-minute walk of OSD Folkets Hus Congress Centre. This 129-room, 3.5-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking. Ostersund Multi Challenge and Boda Borg Activity Centre are a short walk away.
Dining
Free buffet breakfast is offered each morning. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge.
Rooms
The 129 rooms have ironing boards and desks. Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries.
Property features
Scandic Östersund Syd offers a fitness center, a sauna, and free WiFi in public areas. If you drive, put free parking to good use. A multilingual staff is on hand to assist with luggage storage and tours/tickets. Other amenities at this family-friendly hotel include 7 meeting rooms, a terrace, and a garden.
Reviews from Trip Advisor
35% of guests recommend this hotel
Total of 165 reviews
