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Hotel Emma

3.0 star property
Hotel in Östersund with free breakfast

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Photo gallery for Hotel Emma

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds
Lobby lounge
Bicycling
TV
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Pet friendly
  • Free WiFi

Explore the area

Map
Prästg. 31, Östersund, Jämtland, 83131
  • Ostersund Town Hall
    ‪4 min walk‬
  • Jamtli
    ‪15 min walk‬
  • Ostersund Ski Stadium
    ‪4 min drive‬
  • Ostersund (OSD-Are)
    ‪13 min drive‬

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Room options

View all photos for Single Room

Single Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Single Room

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

View from room

Family Room

  • 215 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Östersund

Hotel Emma places you next to Stadsmuseum and within a 5-minute walk of Ostersund Town Hall. The 18 rooms at this 3-star hotel include refrigerators, coffee makers, and TVs.

What's nearby

  • Ostersund Town Hall - 4 min walk - 0.3 miles
  • Badhusparken - 5 min walk - 0.3 miles
  • Östersunds Hospital - 6 min walk - 0.3 miles
  • Jamtli - 15 min walk - 0.8 miles
  • Ostersund Ski Stadium - 4 min drive - 1.9 miles

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive

Restaurants

  • ‪The Bishops Arms - ‬1 min walk
  • ‪Wedemarks Konditori - ‬1 min walk
  • ‪La Fabbrica Del Gusto - ‬2 min walk
  • ‪News Bar & Kök - ‬2 min walk
  • ‪Sir Winston Restaurant & Bar - ‬2 min walk

About this property

Hotel Emma

Hotel in Östersund with free breakfast
Hotel Emma features free WiFi in public areas, a business center, and coffee in a common area. Staff members are on hand to provide concierge services, luggage storage, and a safe deposit box at the front desk. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a terrace, and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Refrigerators, coffee makers, and hair dryers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Swedish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (SEK 145 per day); reservations required

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (6 AM - 10:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for SEK 135 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for SEK 375.0 per day
  • Cribs/infant beds are available for SEK 75 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: SEK 145 per day (246 ft away)
  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75 per night
  • Rollaway bed fee: SEK 375.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
Driving? This property offers offsite parking (reservations required).
Property Registration Number CHE-115.256.336

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Is free cancellation available at Hotel Emma?

Hotel Emma offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Emma?

As of May 21, 2025, prices found for a 1-night stay for 2 adults at Hotel Emma on May 31, 2025 start from $131.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Emma?

This hotel is located in Östersund, just steps from Stadsmuseum and Ostersund Town Hall, and within a short walk of Badhusparken. You'll also find Jamtli and Frösöns Kyrka less than a mile away.

Will I be able to park at Hotel Emma?

No, there isn't parking at the hotel but you'll find nearby parking for SEK 145 per day (reservations required).

Does Hotel Emma feature a casino at the property?

No, Hotel Emma doesn't have a casino.

Is there an indoor pool at Hotel Emma?

No, there is no indoor pool at this hotel.

Is Hotel Emma good for couples?

Couples staying at this hotel will appreciate amenities like free breakfast and concierge services plus some guestrooms include city views.

Does Hotel Emma have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Emma have a restaurant that serves breakfast?

Hotel Emma offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Emma allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Emma for a fee of SEK 135 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Emma?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Emma?

The closest major airport to Hotel Emma is Ostersund (OSD-Are), which is 6.5 mi away (12 minutes by car).

Are there rooms with balconies at Hotel Emma?

No, there aren't any guestrooms with balconies at Hotel Emma.

Hotel Emma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 705 reviews
Rating 8 - Good. 220 out of 705 reviews
Rating 6 - Okay. 37 out of 705 reviews
Rating 4 - Poor. 9 out of 705 reviews
Rating 2 - Terrible. 2 out of 705 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Lots of heart in quaint hotel

Super friendly and helpful staff. They put a lot of love in to the breakfast buffet - really great. The building itself is quite worn down.
Stayed 1 night in Dec 2020

10/10 Excellent

AK, Sweden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful, central, quiet. Good breakfast. Will return.
Stayed 1 night in Sep 2020

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff and breakfast were both notable. And the stay was overall very enjoyable.
Stayed 1 night in Aug 2020

10/10 Excellent

Alan, Stirling

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and characterful traditional Swedish small hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was listed as having free parking facilities. This was not the case, the only parking provided by the hotel was 85SEK per day. While this is not a lot of money, I would have preferred to know about it prior to deciding to book the hotel. Otherwise the hotel was great and the staff lovely.
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk from the central train station. Nice neighborhood, lots of restaurants, close to museums. Everyone at the hotel was very friendly and helpful
Stayed 2 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 6 nights in Jul 2019

10/10 Excellent

TravelingTexan, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most enjoyable hotels stays in memory. The hotel is in the city heart, within walking distance to/from the train station, close to grocery stores and many places of interest. Reception was quick, helpful and friendly. The room was spacious with nice linens and plenty of hot water. Breakfast was well stocked with quite a variety of offerings. A bonus is the availability of tea, coffee, fruit and snacks throughout the day. Wifi was strong and consistent. At our arrival, we were asked about departure times and when we relayed an early departure .. we were immediately offered a box breakfast for taking onto the train on our onward travel. No question, we would seek this accommodation, should the opportunity arise.
Stayed 1 night in Jul 2019

10/10 Excellent

Ursula, Geneva, Switzerland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our opinion, Hotel Emma is the best hotel in all Sweden ! We never ever had such a huge, various and tasty breakfast as in this 3* hotel. Even the decoration is tastefully funny ... Their nice and hearty welcome made us feel truly at home. We strongly recommend to stop at Hotel Emma. You will never regret your choice !
Stayed 2 nights in Jun 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

zeev

Liked: Cleanliness
Stayed 1 night in Sep 2018

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emma is OK!

This is a small hotel, right in the middle of Ostersund. It is above a bar that serves local beers and food, but the area is generally very quite so there was no disturbance from the bar during the late evening. The hotel is 'traditional' and a tad quaint, but is well fitted out with modern facilities. The single room was a good size and was as spacious as some double rooms that I have stayed in. The bed was comfortable and bed lined fresh and clean. The staff were very friendly and accommodating. Breakfast was very good/excellent with a considerable choice of cooked meats and cheeses, plus the usual cereals and yoghurt, fruit etc.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sweet little place

Lovely place, great host. Comfortable beds and pillows, hot shower and nice sized bathroom. Breakfast of meats, cheeses, yougurts, breads, etc. included, and parking in underground ramp a short walk away is extra. We would stay there again - very friendly!

10/10 Excellent

Sezen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Everything was perfect.
Stayed 2 nights in Aug 2017