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Hotel Emma

3.0 star property

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Photo gallery for Hotel Emma

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds
TV
TV
Dining room
Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Prästg. 31, Östersund, Jämtland, 83131
  • Place, Östersund Centrum
    ‪3 min walk‬
  • Place, Ostersund Town Hall
    ‪4 min walk‬
  • Place, Badhusparken
    ‪4 min walk‬
  • Airport, Ostersund (OSD-Are)
    ‪16 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Single Room

9.2 out of 10
Wonderful
(13 reviews)
  • City view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, soundproofing, cribs/infant beds, rollaway beds

Double Room

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Desk, soundproofing, cribs/infant beds, rollaway beds

Family Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 215 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Östersund

Hotel Emma places you next to Stadsmuseum and Kärnan Östersund. The 18 rooms at this 3-star hotel include refrigerators, coffee makers, and TVs.

What's nearby

  • Östersund Centrum - 3 min walk - 0.2 miles
  • Ostersund Town Hall - 4 min walk - 0.3 miles
  • Badhusparken - 4 min walk - 0.3 miles
  • Mid Sweden University - 5 min walk - 0.3 miles
  • Jamtli - 17 min walk - 0.9 miles

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 24 min drive

Restaurants

  • ‪Wedemarks Konditori - ‬1 min walk
  • ‪Bistro Žižkov - ‬1 min walk
  • ‪Bastard Burgers - ‬1 min walk
  • ‪Espresso House - ‬1 min walk
  • ‪Sir Winston Restaurant & Bar - ‬2 min walk

About this property

Hotel Emma

Hotel Emma features free WiFi in public areas, coffee in a common area, and a terrace. Front-desk staff can assist with securing valuables, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Refrigerators, coffee makers, and hair dryers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property - evening/night
Hotell Östersund
Östersund
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 1,303 reviews
$97 nightly
The price is $109
May 24 - May 25
Total with taxes and fees
Hotell Östersund

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for SEK 135 per pet, per night
  • Dogs only
  • 2 total pets
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for SEK 375.0 per day
  • Cribs/infant beds are available for SEK 75.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75.0 per night
  • Rollaway bed fee: SEK 375.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number CHE-115.256.336

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund

Hotel Emma Ostersund

Emma Östersund

Hotel Emma Östersund

Emma Östersund

Hotel Hotel Emma Östersund

Östersund Hotel Emma Hotel

Emma

Hotel Hotel Emma

Hotel Emma Hotel

Hotel Emma Östersund

Hotel Emma Hotel Östersund

Frequently asked questions

Is free cancellation available at Hotel Emma?

Hotel Emma offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Emma?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Emma on May 24, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hotel Emma?

This hotel is located in Östersund, just steps from Stadsmuseum and Kärnan Östersund, and within a short walk of Ostersund Town Hall. You'll also find Jamtli and Badhusparken less than a mile away.

Is there parking available at Hotel Emma?

No, there isn't parking at this hotel.

Does Hotel Emma feature a casino at the property?

No, Hotel Emma doesn't have a casino.

Is there an indoor pool at Hotel Emma?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Emma?

Couples staying at this hotel will appreciate amenities like a free daily breakfast plus some guestrooms include a city view and free WiFi.

Does Hotel Emma have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Emma have a restaurant that serves breakfast?

Hotel Emma offers free buffet breakfast each morning though there is no restaurant.

Will Hotel Emma allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Emma for a fee of SEK 135 per pet, per night. The property also provides food and water bowls.

Does Hotel Emma have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Emma?

The closest major airport to Hotel Emma is Ostersund (OSD-Are), which is 6.5 mi away (24 minutes by car).

Are there rooms with balconies at Hotel Emma?

No, there aren't any guestrooms with balconies at Hotel Emma.

Hotel Emma Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 486 out of 810 reviews
Rating 8 - Good. 257 out of 810 reviews
Rating 6 - Okay. 51 out of 810 reviews
Rating 4 - Poor. 14 out of 810 reviews
Rating 2 - Terrible. 2 out of 810 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and staff were very friendly and helpful. I really enjoyed the free breakfast at the cafe across the street that’s associated with the hotel. There’s plenty of really nice shops and restaurants all around the hotel. Excellent place for walks in town or down by the lake. Absolutely loved my stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Andrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly, this turned out to be one of my best hotel experiences in Sweden. Everything felt just right — from the overall atmosphere to the small details. The place has a pleasant vibe, the staff are attentive without overdoing it, and the room was cozy, clean, and comfortable. Breakfast was really good, with fresh options and a calm setting to start the day. The whole stay felt effortless — smooth check-in, quiet nights, and a sense that everything is taken care of. It’s rare to find a hotel where everything simply works as it should, but this one definitely managed that. I’d be glad to come back.
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Emma. We arrived late and used the self-check in service, which was very smooth. We were not in Östersund very long, so it was wonderful to stay in a central location to get a feel for the town. Loved that they sold some local products in their lobby. Great breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Lots of heart in quaint hotel

Super friendly and helpful staff. They put a lot of love in to the breakfast buffet - really great. The building itself is quite worn down.
Stayed 1 night in Dec 2020

10/10 Excellent

AK, Sweden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful, central, quiet. Good breakfast. Will return.
Stayed 1 night in Sep 2020

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff and breakfast were both notable. And the stay was overall very enjoyable.
Stayed 1 night in Aug 2020

10/10 Excellent

Alan, Stirling

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and characterful traditional Swedish small hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was listed as having free parking facilities. This was not the case, the only parking provided by the hotel was 85SEK per day. While this is not a lot of money, I would have preferred to know about it prior to deciding to book the hotel. Otherwise the hotel was great and the staff lovely.
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk from the central train station. Nice neighborhood, lots of restaurants, close to museums. Everyone at the hotel was very friendly and helpful
Stayed 2 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 6 nights in Jul 2019

10/10 Excellent

TravelingTexan, Houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most enjoyable hotels stays in memory. The hotel is in the city heart, within walking distance to/from the train station, close to grocery stores and many places of interest. Reception was quick, helpful and friendly. The room was spacious with nice linens and plenty of hot water. Breakfast was well stocked with quite a variety of offerings. A bonus is the availability of tea, coffee, fruit and snacks throughout the day. Wifi was strong and consistent. At our arrival, we were asked about departure times and when we relayed an early departure .. we were immediately offered a box breakfast for taking onto the train on our onward travel. No question, we would seek this accommodation, should the opportunity arise.
Stayed 1 night in Jul 2019

10/10 Excellent

Ursula, Geneva, Switzerland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our opinion, Hotel Emma is the best hotel in all Sweden ! We never ever had such a huge, various and tasty breakfast as in this 3* hotel. Even the decoration is tastefully funny ... Their nice and hearty welcome made us feel truly at home. We strongly recommend to stop at Hotel Emma. You will never regret your choice !
Stayed 2 nights in Jun 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019