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Best Western Hotell Ett

3.0 out of 5.0

Recent guest reviews

The hotel was fine but the rudeness of the person at the front desk ruined the impression totally. We arrived by car and asked were to park and followed the lady’s instructions. The next morning, we found a parking ticket on our car. I complained of course to the same lady and she insisted that she told us specifically were to park and she more or less accused me of lying when I politely said we had parked according to her instructions the night before. Due to this, we were very disappointed with our stay at Best Western Hotell Ett, Östersund.

It is not located in the center of the city, but that was a plus with us. On a previous visit to Ostersund, we were in a hotel in the center of the city and the parking was very difficult. We stayed at Hotel Ett for 2 nights as we took side trips to villages north and west of the city. It was very quiet, both in noise and in occupants. The staff was very welcoming and helpful. The room was quite large and very comfortable. We were able to get a glass of wine. The desk clerk appeared to be the one who did everything to help the guests which were few. There was a plentiful breakfast. The coffee machine dispensed various coffee drinks. My husband was happy to see lingonberry juice available. The hotel is near a large service station that has a friendly staff. We were able to get sandwiches and snacks. Restaurants are not close. We would stay there again.

The hotel is combined with an apartment building. One needs a car to go to the city. The room is fairly large and comfortable. The service was friendly. Breakfast was sufficient. They also offer cookies in the lounge area.

Stayed here for one night in mid July with my b/f, we were out for a motorbike tour. Parking was full when we got there @18:00 but the bikes fit v close to the entrance so for us that was not a problem. Room + bathroom was fine though soap container by basin was empty. Bed slightly hard but pillows very good. Ordered supper there, OK, bit expensive. Breakfast included was quite good, buffet with warm and cold choices. Spa area nice but v small! Sauna did not get v warm ... Staff helpful and friendly, gave us a towel when we checked out to dry the bikes off after the overnight/morning rain! Would recommend if you are just passing through, hotel is not close to city centre.

An ok place to stay, easy to find, easy to park outside. ok breakfast, ok price and large rooms. Helpful staff. I've stayed there 4 times before.But please, it would not be wrong to invest in new, softer beds...ôstersund is a charming small city with lovely surroundings and ok shopping facilities.

I booked this hotel on line for me and my wife Very Clean and Roomy Price Excellent when Compared to others in the area. Staff warm and Friendly. Very impressed with the dinners and the atmosphere. planning on return trip will be staying again.

We had a stopover at this hotel in july 2008. Large and clean rooms, and OK breakfast. It is situated ca 2 km from city centre. Free parking and plenty of outdoor lawn area. The staff was nice, but it seemed like they were to few to serve the large number of guests, so no one was able to keep control whit running and yalling kids and dogs who their ownes allowed to jump and drawl over other guests. The worst during the stay happened about 7.00 in the morning. With no intentions of turning out yet, we were waked up by someone we first assumed to be drunken people coming from a party, but who showed up to be a norwegian grandma with a small child, standing outside the hotel shouting "BÆSTEFAR" ( grandfather) as loud as she was able to, without worrying about waking up the entire hotel. This hotel has got potential to be a nice place to stay, but first, the staff have to take control over the guests behaviour better than they did when we stayed there.

Väldigt trevligt,fantastisk personal kände oss väl omhändertagna trevligt handikapp rum,bra parkering ,utmärkt frukost med fräscha grönsaker,på kvällen en enklare buffé mycket god,väl värt att att ta in på

Vi hade valt detta hotell för att det låg lite utanför centrum och på rätt sida för oss. Bra med parkering och lugnt läge, trevligt rumt. Vi behövde frukost tidigare, och det löste personalen för oss. Men, när vi kom och checkade in fick vi reda på att restaurangen var stängd under helgen! Varför får man inte reda på det redan när man bokar?? Om det står att det finns en restaurang och dessutom en meny så tar jag för givet att den är öppen när vi är där? Tyvärr drar detta faltum ner intrycket rejält för oss, eftersom vi var ute långa dagar och hade tidiga mornar var det viktigt för oss att kunna äta på hotellet. Det fanns dessutom inget direkt i närheten att äta, så detta gör att vi inte kommer att bo här igen.

Rummet var stort. Frukostbuffén var väldigt bra med färskt bröd. Tyvärr så blev sista frukostbuffeén lite misslyckad. All frukost var slut och de kom inte och fyllde på. Så det blev ju kaos. Tyckte lite synd om personalen som kunde vara ny. Det fanns en relaxavdelning med fräsch bastu och bubbelpool som man kunde utnyttja. Personalen var väldigt trevlig vid receptionen som hjälpte oss med olika tips. Vad som var sevärt i Östersund.

Korfaltsvagen 4 Ostersund

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Hotell Ett places you within a mile (2 km) of Mid Sweden University and Ostersund Town Hall. This 3-star hotel has 66 guestrooms and offers free in-room WiFi, free self parking, and a spa tub. In central Ostersund, the hotel is also close to OSD Folkets Hus Congress Centre and Storsjobadet Water Park.


Free full breakfast is included with your stay. This hotel is home to a restaurant and a bar/lounge.


The 66 rooms have an array of amenities, including refrigerators, phones, and desks. Guests can enjoy TVs and stay connected with free WiFi. Hair dryers are also included.

Property features

Best Western Hotell Ett features a spa tub, a sauna, and free WiFi in public areas. There's free parking if you drive. Front-desk staff can assist with dry cleaning/laundry and luggage storage. This hotel also has a meeting room.

Room options

Standard Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking, Bathtub

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

33% of guests recommend this hotel

Total of 41 reviews