Best Western Hotel Gamla Teatern4.0 out of 5.0
Recent guest reviews
Nice hotel. Very nice atmosphere. Reasonable prices. Excellent breakfast. The people at reception is very nice and helpful. The rooms are a little bit small and there is no much space for storage if you travel with luggage other than a small or medium bag. The bathroom is renewed and with good space. Recommended.
The hotel is close to the city center. The hall and the room where you have breakfast are peculiar, it really gives you the sensation of being in the foyer of a theater, which you can easily see when it's open. The room was nice but the parking lot was full because it is very small so we had to park along the street. You don't pay at night but just from 9.00 am.
Østersund was the next stop on our way. Hotel Old Theater was booked via Booking.com using mobile. Upon arriving at the hotel we were allocated a room in the basement without window, but I turned the door and contacted the service desk and got changed to a room on the first floor, but there was the main street right outside the window, with car traffic till late in the evening .... .The hotel is very old and has retained all of the original conveniences that represented a great atmosphere when you enjoyed a hearty and tasty breakfast in a solid old setting. Unfortunately, our room is one of the smallest rooms and with the most noise, of all the rooms we have rented during our short vacation in Sweden and Finland. We were told that we could park for free in the parking garage just outside the hotel with the hotel's card but upon check-out from the garage the card did not work for the hotel and I had to pay to get out of the garage :-(
We stayed here twice over the last month: the first time we had a very spacious room and loved it - there is some flair to this old building! The second time we had a rather tiny room (luckily not in the cellar, but definitely too small for two adults with a toddler) with some relatively loud fan/AC that could not be turned off because it was part of the overall ventilation system. Asking for another room we felt that the staff was quite unfriendly and unhelpful. Breakfast was lovely, and the spa with two hot tubs and a sauna is quite decent given the price range of the hotel. To summarise: if you pay attention to the room you get, it's a decent and reasonably priced option in Östersund.
Only had one night here, could have stayed longer with all the red velvet lounges and amazing chandelier. Staff couldn't have been better, we had a coffee maker in our room and had a tour as this hotel is an old theatre.
We stayed in the hotel before and after our hiking trip in Jämtland. It was good value for money. The first room we occupied was on the 2nd floor, very spacious with a little entrance hall and a big bathroom. It was however noisy, because the hotel is located at the corner of 2 busy streets. The second room was in the basement: no windows (well there was one but it was overlooking the conference room ☺) smaller than the first room but the good thing: it was very quiet. We enjoyed the breakfast, the only real missing thing is knäckebröd, there was none of it! The spa is great! 2 hot tubs and a nice sauna. The center of town can be reached by foot in 1 min. There is also a storage room to leave luggage for a while. Works perfectly, we left some stuff there for 2 weeks. We would return a next time.
The positive things: The location in the centre of the town. Interesting furniture and style from the period of the old theatre. Clean rooms and clean and large bathroom. Quite cheap. The breakfastroom was very nice and stylish, and the breakfast must be among the best in Østersund. Minus: Don´t take the cheapest rooms- in the cellar without windows. Find another place to eat dinner.If you see the menu and the empty summer garden you´ll understand. The girl in the reception must be married to the phone. Parking can be a problem, noone could tell if the parking under the hotel had vacant places. But we liked the hotel and would go back
This hotel is situated in the centre of the town and close to most of the amenities. It's history is that it used to be an old theatre and it appears to be living on that in order to promote its business. The entrance and reception area are fairly small but functional. There is a smallish bar area beyond which is quite dark and unlit. The decor in this room is dark red/crimson velvet curtains and seat covers,which is designed to match with the history of the building in theatre style. There are some interesting artefacts on the walls and within the room which are worth looking at. On our arrival the actual theatre and stage area were in use by the local society so it was interesting to watch some of the locals performing. This room is then used as the dining room in the evening time. Very spacious but again not well lit.. Unfortunately the food provided did not match the occasion and was very poor with little selection on the hot and cold buffet and what there was not very inviting. Breakfast the following morning ,taken in the bar area was a little better but could have been much better presented. As regards the bedroom,we had one on the ground floor adjacent to the main road. It was small,cramped and looked tired out and certainly in need of refurbishment. Certainly not the 4 star they try to make this property out to be. In summary the hotel has a history and they are attempting to retain the theatre side to that. However it is in desperate need of a refurbishment and upgrade to modern standards. I am sure there are better hotels in the town if you are intending to stay there
Stayed at the hotel with my husband and two teenagers, the room was ok at the top floor. wifi was available and very good signal, breakfast is lovely and good choices. The hotel is close to town and walking distance to the lake, bus station is opposite,very vibrant atmosphere when we stayed as there was the city's main festival going at the time. You can use the spa, gym and Jacuzzi at the hotel which my boys loved, overall nice little niche hotel. staff are friendly and helpful, will definitely stay again.
We stayed as part of a group. First room was on ground floor and very warm and we were glad to change for an upstairs room where we could open the window straight onto the street! Rooms are very small with no space for luggage. Water was hot but flew everywhere and you have to put your arm under the water to adjust temp (and it was cold). Bathroom was swimming after my husband has his shower! Soap in dispenser ran out, milk for coffee was sour. Felt totally hemmed in. Let's hope brekky is better!
Reviews from Trip Advisor
48% of guests recommend this hotelTotal of 172 reviews