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The St Regis Osaka

5.0 out of 5.0

Recent guest reviews

We stayed here for 3 nights.we have stayed in St Regis hotels in the past and enjoyed them, this one was no exception. The room was on a high floor with far reaching city views and was beautifully appointed. Extremely comfortable bed. It was always very quiet at night. There is not much in the way of outdoor space,but there is a very attractive rock and sand garden which was lovely to sit in for a while with coffee.Very peaceful in the middle of the city. Breakfast was good, served in the Italian restaurant the first two mornings which was better organised than the third morning when it was served downstairs in the French restaurant. That morning there were queues to be seated. Excellent pastries. The bar was small for the size of the hotel, it took a while to get a drink and snack. The staff were all charming and helpful, nothing was too much trouble. Would certainly stay here again if we returned.

This hotel was outstanding! The staff were very helpful and everyday when we went to explore the city they would make our bed! They were like ninjas! The views were amazing and the breakfast was great too! They also have a zen garden and across the road is a Starbucks! Really great totally recommend for families and everyone!

My second time staying in St.Regis. It’s definitely my go-to hotel in Osaka now. With the high quality I’m looking for, I didn’t know til two months ago after my friend introduced me. I thought there is only crappy hotels in Osaka. I used to try to find hotel in Umeda area. Intercontinental is good but too big and far to walk. Dojima was decent good but closed. I heard Conran opened but overpriced. but St Regis is just two stops from Umeda in the center of Honmachi next to the popular Shinsaibashi. Very convenient. I stayed in a standard deluxe room 2111. There was a big window with lots of lights, which I like. The room is clean and bathtub has TV. The Italian restaurant was also pretty good, can be a little better. Bar was very cosy. I just need to try the Japanese garden terrance in the summer time ;)

The St. Regis in Osaka exemplifies the brand, amazing service, quality property, exquisitely maintained, and great amenities. All of the staff was very kind and consummate professionals, the breakfast offerings were outstanding and with options to please anyone. While all the staff was exceptional, Kazuyoshi, the Concierge at the hotel, was truly exceptional. I travel most of the year and can truly say he was one of the best Concierge I have had the pleasure of interacting with in any hotel. Not only was he a wealth of information about Osaka, he also helped me plan some free time activities in Kobe and Kyoto with in-depth knowledge of those areas as well. I felt like I had an insider’s, not just a local, perspective. He was able to get me into several restaurants that far exceeded my expectations and clearly has extensive ties in the Restaurant community as he had expert knowledge of exactly where to go for whatever type of food you were looking for. I could not say more positive things about him. The entire team was great. Much appreciated.

Stayed 1N in the St. R. Located at the end of a covered walking street that starts at Namba. This is a very small hotel but tall lobby ceilings gave the impression of space. Was assigned a regular room which came with a rather large toilet. The butlers were prompt at bringing up the morning and afternoon coffee. As an SPG Platinum Guest, I was given a token JPY3K minibar credit, and also discounts at the other F&B outlets which strangely excluded the bar. Breakfast was crowded, possibly because it was the weekend, but had an extensive spread of dishes. All the staff were very extremely courteous. Two weeks prior to my stay, I request and the Hotel Concierge managed to snag 2 coveted seats at an 8-seat Michelin Star Sushi restaurant.

From the time I arrived, served by an Intern MS Sandra Lin, to the counter Desk Minami-San, they set the tone and standards for the short 3 nights stay I spent in St Regis. Special thanks to both Sandra-San n Minami San for the excellent work. Simple tasks, from the cleaning staff, to the Conceirge, bellboy, doorman, to the breakfast staff, everyone is so professional and did way beyond their duties required. I am a Lifetime SPG Plat member, and a frequent traveller over last 22 years, this hotel has to be ranked amongst the best, partially because of its luxury, but more importantly, its people. Please keep up the work and three cheers.

A great room and fantastic service is what you'd expect from a St. Regis, and this location did not disappoint. We stayed 3 nights in a king deluxe on the 19th floor. The room size was generous and the bathroom gigantic. It had a double vanity, separate toilet room and small walk in closet. The bed was comfortable and the automatic curtains should be in all hotels. Service was superb but mostly the location is perfect. The hotel is directly above the Hommachi station on the red line just a few stops away from Namba and other popular areas. Being so close to a station couldn't have been better after a long day of sight seeing. We stayed on points but the location and quality was nice enough we would have gladly paid.

My mother and I each had our own king size luxury room with city view on the 20th floor. The room and bathroom were spacious, modern and beautifully designed. We stayed at other St. Regis around the world and I have to say this is one of the best (I want to steal their bed and pillows!! Super comfy). Service was impeccable, breakfast options were amazing and the design of the hotel was gorgeous. The subway/train station is right beneath in the same hotel building and you can get to any location within 10 min. There are a ton of stores and restaurants right next to the hotel ranging from cheap eats (ramen, yakitori..etc) to high end places. 10 out of 10 with nothing to complain. I would highly recommend it!

It’s my pleasure to share my very great experience during my stay in St.Regis Osaka . Thanks for very warm welcome, professional check in procedures. The breakfast room is really gorgeous and assortment of food and beverages for breakfast . I never seen before . St.Regis Osaka is really best luxury accommodation. It’s my best St.Regis experience around the world. Thank u!

It was our first time to stay in the St. Regis Osaka, my husband was a SPG platinum member and we have stayed in a few different hotels of the SPG group when we were travelling, we usually prefer to stay in the room with lounge access services, where we can enjoy the complimentary food during the tea time and the happy hours, also enjoying the free drink for the whole day, however, we have never stayed in any St. Regis Hotels before, it is because there was no lounge access, even though we have received a lot of positive comments about the butler services which were provided. We had the babymoon celebration in March, and we want to pamper ourselves, therefore we decided to stay in the St. Regis Osaka. We booked the room via the official hotel website as usual, and we received a warm reminder email from the hotel to greet us and see any other special request that we would like to have during the stay, which was the same as other hotels booking experience. However, before the 2 days of the travelling, we received WhatsApp message from the butler service team of the St. Regis Osaka, we have never communicated with the hotel staff via WhatsApp before. WhatsApp communication We arrived Kansai International Airport from Bangkok on 5/3/2018, it was a late evening with thunderstorm and the temperature were around 10 Celsius degree, my husband and I were with 4 suitcases with us, although we knew that the hotel was located next to the Hommachi subway station, it only took a few minutes’ walk to the hotel, we were struggling about the transportation arrangement to the hotel from the Sin-Osaka Station in the cold and rainy weather. Therefore, we messaged them via the WhatsApp, and they response timely, and compared the transportation time between taking subway and taxi. On arrival When we arrived the hotel, we received the warm welcome from 5-6 staff in the lobby, we immediate noticed that the hotel staff were composed of different nationality, there would be no problem to communicate with them. On arrival, Miss Lim and Miss Zoe, they were studying the hotel management and had the internship in there, Miss Lim was Chinese but studied in the Switzerland and Zoe was a Korean, they were two lovely young ladies and very helpful, I had a pleasant chat with them. Bedroom The bedroom were upgraded to the high floor with beautiful city view, it was spacious with a big window, and you could have an excellent city view no matter it was daytime or nighttime, it was equipped with the air purifier as requested. The bathroom was spacious and composed of two washing basins, it was good idea for lady who had lots of cosmetics and makeup products, however, there were one hair pin and long hair on the floor which did not belong to me. The butlers’ service We have stayed in the St. Regis Osaka for two days, I could tell that the butler services was the most amazing experience during the stay, the butlers dressed up nicely and tidy, they presented their business card to us when they greet us, they could speak English well and answered us with detail information, especially about the transportation, they were even better than the Google map. We frequently messaged them about the place where we planned to go, and they prepared information sheet to us in color print, with photos attached and suggested route of transportation, the documents were still warm when we received it, it felt like that it was tailor made for us according to our inquiries. We were greeted with Mr. Timothy H right after Miss Lim and Zoe left, we were so excited to know that Timothy came from Hong Kong as we do, he was so attentive, when he knew that I was pregnant and he immediately suggested there was a s-shape pillows for a pregnant lady, we were so surprised that there were more than 10 choices of pillows could be provided, and Timothy could introduce each pillow and explain each in details. He also sent us a very delicious strawberry cake with candles for the babymoon celebration in person, although my OG said that I should not eat so many dessert, it was so tasty and I could not stop eating it. Timothy also prepared a nice bedroom decoration, with handwriting greeting card and a plate of delicious chocolate during the second day of our stay, we were so surprised. Furthermore, we were amazed by the packing service which was provided by the butler, Ms. ______. We bought a lot of souvenirs from Bangkok and Osaka, before packing, she discussed with us in order to know anything that she had to pay attention with, when we were back to Hong Kong, all of the souvenirs were in good shape. And she even prepared information about Kyoto where it was our next destination. However, it would be a bit regret that we did not have chance to experience the ironing service which could be provided. Check-out Weighting service of the suitcases can be provided, since we were worried about the suitcases might be overweight. There were 5 hotel staff who send us to the taxi when we checked out, one the of them told the taxi driver the place where we were going, one staff opened the taxi door, and the remaining three staff helped us to put the suitcases into the taxi, one of them came from Hong Kong as well, and they said goodbye to us with big smiles and waving their hands. To conclude, it was an excellent experience of staying in the St. Regies Osaka. I am looking forward coming back with my husband and baby in the new future.​

3-6-12 Honmachi Osaka Osaka-fu

Hotel highlights

  • Walking distance to Shinsaibashi Shopping Arcade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Umeda within a short walk of Shinsaibashi Shopping Arcade, The St Regis Osaka is within a mile (2 km) of other popular sights such as Osaka Science Museum. This 5-star hotel has 160 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and free in-room WiFi. It's in central Chuo and also close to Osaka Castle and Osaka Museum of History.


Dining

Enjoy dining at one of 2 onsite restaurants including Rue d’Or, which specializes in French cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

All of The St Regis Osaka's 160 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and espresso makers. Guests can expect 42-inch flat-screen TVs with digital channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free newspapers, free bottled water, and laptop-compatible safes are other standard amenities.


Property features

Guests staying at The St Regis Osaka enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. Valet parking is available for JPY 3500.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a meeting room, a business center, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 1627 reviews