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New Osaka Hotel

3.0 out of 5.0

Recent guest reviews

This is a nice little hotel a mere few minutes walk from the main entrance of Shin-Osaka Station, where the bullet train stops in Osaka. The rooms tend to be rather small, as in most Japanese business hotels, and it could be in a little better shape, but overall, it is especially good for someone who wants to spend less and still be conveniently close to the station. There is a Family Mart about 100 meters away from the back entrance, a small cafe restaurant on the lobby level, and a bigger Chinese restaurant on the 13th floor. The staff is nice and friendly, and help make your stay comfortable.

This hotel very near with shin-osaka station. You can see the hotel building from central gate of station. Just crossing. Theres vending machines, family mart for convenience store near the hotel and easy to go everywhere

This is the worst "four star" hotel I've ever stayed in. Agoda rated it as a four star but I think it's more like a two star. The bathroom was so mouldy, the shower curtain was covered in mould and also useless as preventing water from splashing out. The seal to the door was completely mouldy and the whole room/bathroom stunk of mouldy and sewage. We stayed here three nights and I wish I had cancelled it in my free cancellation window. I thought we would need to be near Shin Osaka to catch the special rapid service to Kyoto but that was not the case, we could have stayed near Osaka main station and been in Kyoto just as quickly. Shin Osaka is where the bullet trains come into and Osaka main has the subway and overground JR trains from Shin Osaka. There is also not much to do around the hotel, so take my advice and stay elsewhere. You'll enjoy Osaka much more!

The hotel is very near the Shin-Osaka Station, you can view the hotel from the train arriving at the station. It's a few minutes walk from the station and is conveniently located near station shops and restaurants. Room space was small but this was expected. Our family stayed in a double room, would have booked the twin room but since availability during our stay was scarce, I opted to book this room instead knowing very well that space could be an issue. I was surprised to find out that the bed wasn't as small as what I expected it to be! There's very little space to move around though but again, I kinda expected it to be so. Staff were nice and accommodating. Check-in and check-out was a breeze! Breakfast was fairly good and cheap (1000 yen for adults and 650 yen for children). Hotel was clean and bathroom amenities were Shiseido products. Too bad you couldn't bring them with you since they come in big bottles instead of the usual small travel size ones. Overall, great hotel to stay especially if you're traveling within Osaka.

The location is very convenient, only 3 minutes of walk away from Shin Osaka Station where is the hub of subway, train and high speed train. Staff was very friendly. The Chinese restaurant does have some good choices. The only thing I'm not very comfortable is the room size but thinking it is in Japan - really cannot complain too much.

If you are on a short stopover with an early train to catch, this Hotel is ideal as it's only a 2-3 mins walk to the Shin-Osaka Station. Although it looks dated, it has most of the things one would look for in a short stop: mainly, a comfortable bed, clean linens, and a small but functional toilet. That's what most would need, take not its no five stars, but it does its job: Location.

The hotel is very close to Shin-Osaka station. If you plan visit other city near Osaka, this is a good choice. Hotel price is not expensive even high season period. You can stay in this hotel and get a train to Nara, Kyoto and Kobe. If you plan to travel to Tokyo by Shinkansen, this is also very convenient too. Hotel is a bit old but still quite clean. Please be aware that there is no popular convenient store such as 7-11, Lawson, and Family Mart around this area. There is only local store opposite the hotel.

The hotel is closed to Shin Osaka station, so it is quite convenient if you plan to visit Kyoto or Nara. The room is quite small but clean. The room size is not a problem for me as I spent most of the time explore the city.

First thing that interest me for choosing this hotel was the easy access to shin osaka station and it really does. Less than 5 minutes walk to the station but it really suprised me upon entering the room and during night time as they didn't provide heater inside the room (reason: broken heater. But as I noticed the corridor, lifts and lobby was warm) + Less than 5 minutes walk to shin osaka station + Supermarket is just across the hotel + About 15 minutes walk to nightlife attraction area (pachinko, local bar) - Non English speaking staffs (had to communicate with gestures) - Just decent service - Lack of room amenities - Disturbing room smell perhaps because of humidity - No heater in room eventhough it's the beginning of winter - Dusty room especially under the bed - Room was poorly renovated and there's a lot of dents at the furnitures Since I'm going for a holiday trip, shin osaka station was a bad choice as the main attraction area is around osaka station which means I had to take a train to osaka station everyday to change into subway routes

Stay there for two night with my wife. As per others review, the room was a bit dated. but the room size is still considered quite reasonable. Around 5 minutes walking distance to the train station. The partition is a bit thin as we could hear people talking along the walk way. There is window but it like those Japanese type where you need to slide it open. (there another glass window behind the Japanese type window). Air-con cannot be adjusted The staff was pretty courtesy and even they may not speak fluent English but at least they tried to understand my need and try their best to make our stay enjoyable. Food wise, I did not have any meal with them so I am unable to comment on this. Amenities wise, it basic hotel stuff with WIFI, hair dryer, the usual soap, shampoo with Bathtub. (They are using a famous Japanese brands) for the shampoo and soap. Enjoy my stay with them and if I ever need to stay around shin-Osaka area, will definitely return back

5-14-10 Nishinakajima Osaka Osaka-fu

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Shin-Osaka, New Osaka Hotel is within a few miles (5 km) of sights such as Umeda Sky Building and Grand Front Osaka Mall. This 301-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Osaka Science Museum and Mint Museum are also near this Osaka hotel.


This hotel is home to a restaurant and a bar/lounge. For your convenience, breakfast is served for a fee each morning.


All 301 air-conditioned rooms provide desks. Guests can expect free WiFi and wired Internet, along with TVs. In-room massages are available, and rooms also include hair dryers.

Property features

Guests of New Osaka Hotel enjoy access to free WiFi in public areas, 3 meeting rooms, and conference space. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include coffee/tea in a common area, a hair salon, and wedding services.

Room options

Single Room, Smoking

Twin 1 | Sleeps 1

Semi Double Room Smoking

TwinXL 1 | Sleeps 2

Twin Room Smoking

Twin 2 | Sleeps 2

Double Room Non-Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

37% of guests recommend this hotel

Total of 272 reviews