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Hearton Hotel Shinsaibashi

3.0 out of 5.0

Recent guest reviews

The hotel has a very good location.Its walking distance to shinsaibashi shopping center, and dotonburi. It is also 1 minute to train station... The hotel offers the same day luggage shipment to the airport at a discount that after check out, and you still hav e ample of time, you can go around without worrying to travel around with your luggage and carrying it with you to the airport. They also offer to keep your luggage in the hotel after your check out time... Staff are friendly and helpful...

We had a tiny room on the hotel's annex building across the street. It reminded us of a ship cabin below deck since we didn't really even have a real window in the room. The decor is beige and "plastic" and has been out dated for quite some time now. Noises from the corridor were too easy to hear, how ever outside traffic sounds were non-excistent. Hotel is located in absolutely perfect place, near all the action of Dotonburi, Shinsaibashi shopping street and in the heart of America Mura. If you adopt the mentality that the hotel's are just for crashing over night among all the sightseeing, this might be your choice regardless some criticism on amenities.

Hearton hotel is just 2 mins away of the Shinsaibashi shopping street. Easy to go different places using underground transportation. The hotel staff are very friendly and helpful. I lost something in the airport express train and the hotel manager extended great help to me and coordinated with the JR staff. Although not all hotel staff can speak English, they are all friendly. Just to remind tourists that there are 2 blocks with one smoking and one non-smoking. It's better state clearly which one you want to stay upon confirming your booking.

Location is great and price is reasonable vis a vis many others . The rooms are ok not big but not small either . Staff is very very cooperative and gives right advise . You walk out and you are next to Shinsaibashi station .To reach hotel by underground exit from No 7.Dotonbori and Shinsaibashi shopping streets just within hotel walking distance . Hotel is near to Nikki 3 minutes away where Airport Limousine has a stop .

Location is nice , 2 minutes from subway Shinsaibashi, 15 minutes to Dotonbori, Convenient store is very close . The room is clean but small, everything you need is in the room , price is affordable .

Two night stay here. Small businessman's style room with very small European bathroom. Clean but on the older end of the scale. Possibly built when taxes were levied on street frontage. This is just off the main street in Shinsai-bashi shopping district - close to subway station with Midosuji line. If you have come into Osaka station you could catch a subway train to Shinsai-bashi and walk easily to hotel. The same line also services Namba where you can walk underground past many small shops (Namba Walk) to the O-CAT bus terminal. Hotel has a main building and annex across the road. Also close to the American sector in Osaka - worth a quick visit. Plenty of places to eat and shop close by - check out review of Serena Restaurant in Hotel Nikko which is less than two blocks away. This was our last two nights in Japan so we were happy to drop things and explore. You would not want to use the room other than to sleep. Overall my wife and I would stay here again for a max of three nights.

We couldn't have asked for more with the location of this hotel, right on the border of Shinsaibashi and Dotonburi, both areas full of great shops, bars and of course food vendors! Although the room is mall, the bed was very comfortable and we had a great night's sleep and a long day's fun in Osaka :-)

All you needed was here. Good bed, good shower/bath, fast internet connection. Choice of buffet breakfast or take breakfast in near by restaurants. If you want a basic hotel in Osaka that's near he subway. This is a must:)

We visited in march and enjoyed it! We did request a double room and ended up in twin beds but it was only 1 night so not a huge deal! The room also smelt like cigarettes but again it was only 1 night so not to bad. We would stay there next time for sure! Staff were great and the room was comfortable!

We, 2 seniors and a 6 old child, stayed there for 6 nights. Supprisinly, they gave us 3 single beds. It was very basic and had all we needed. For those who likes to have their coffee in the morning will be disappointed. They only provided tea. Mcdonald and Starbucks are close by. Location is perfect, close to subway and shopping. There are 2 buildings, the main building and the extention which is across the street. You can request a safety deposit box at the reception. They prefer you to leave the key before you go out. In general, the room is clean. Staffs are friendly and can speak some English. Don 't be sick on public holiday because all doctor' office are closed. Medical clinic closes on public holiday and you have to go to the hospital. I will stay in the holel again for my next visit.

1-5-24 Nishi Shinsaibashi Osaka Osaka-fu

Hotel highlights

  • Walking distance to Shinsaibashi Shopping Arcade
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Located in Amerikamura within a 5-minute walk of Shinsaibashi Shopping Arcade, Hearton Hotel Shinsaibashi is within 2 miles (3 km) of other popular sights like Osaka Science Museum. This 302-room, 3-star hotel has 2 restaurants and a coffee shop/café, along with free in-room WiFi. Osaka Castle and Tsutenkaku Tower are also nearby.


Enjoy dining at Planet 3rd, one of 2 onsite restaurants. Get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10 AM.


All of Hearton Hotel Shinsaibashi's 302 air-conditioned rooms provide refrigerators, safes, and phones. Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and rooms also include desks.

Property features

Hearton Hotel Shinsaibashi features free WiFi in public areas, 11 meeting rooms, and a computer station. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Double Room

Full 1 | Sleeps 3

Twin Room

Twin 2 | Sleeps 4

Triple Room

Twin 2 | Sleeps 5

Single Room

Twin 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 378 reviews