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Mercure Orléans Centre

4.0 star property
Hotel with a seasonal outdoor pool, 9-minute walk to House of Joan of Arc

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Photo gallery for Mercure Orléans Centre

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe
Daily buffet breakfast (EUR 20 per person)
Bar (on property)
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
44, quai Barentin, Orléans, Loiret, 45000
  • Place, House of Joan of Arc
    ‪9 min walk‬
  • Place, Place du Martroi
    ‪10 min walk‬
  • Place, Sainte-Croix Cathedral
    ‪16 min walk‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 427 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed, Balcony, River View

Classic Room, 1 King Bed, Balcony, River View | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 Double Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Pool View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed, Pool View

  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 2 Double Beds

7.0 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Orléans

Located in Centre-Ville, Mercure Orléans Centre is a leisurely stroll from popular sights such as House of Joan of Arc and Place du Martroi. This 111-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • House of Joan of Arc - 9 min walk - 0.5 miles
  • Loire a Velo Cycle Path - 10 min walk - 0.6 miles
  • Place du Martroi - 10 min walk - 0.6 miles
  • Hôtel Groslot - 15 min walk - 0.8 miles
  • Sainte-Croix Cathedral - 16 min walk - 0.9 miles

Getting around

  • République Tram Stop - 14 min walk
  • Orléans Avenue de Paris Station - 18 min walk
  • Paris Orly Airport (ORY) - 85 min drive

Restaurants

  • ‪La Paillotte - ‬12 min walk
  • ‪Pavin Caffe - ‬7 min walk
  • ‪chocolaterie royale - ‬10 min walk
  • ‪Le Comptoir de Mamie Bigoude Orléans - ‬9 min walk
  • ‪Au petit royal - ‬10 min walk

About this property

Mercure Orléans Centre

Hotel with a seasonal outdoor pool, 9-minute walk to House of Joan of Arc
At Mercure Orléans Centre, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 15 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a terrace.
Guests can expect free WiFi and 48-inch flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, coffee makers, and safes are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ENTRACTE

Things to do

  • 24-hour health club
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast fees apply for children ages 12 and older when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Uncovered self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June 01 to September 30.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Orléans
Mercure Orléans Centre
Mercure Orleans Centre Hotel Orleans
Mercure Orléans Centre Hotel Orleans
Mercure Orléans Centre Orleans
Mercure Orléans Centre Hotel
Mercure Orléans Centre Orléans
Mercure Orléans Centre Hotel Orléans

Frequently asked questions

Is free cancellation available at Mercure Orléans Centre?

Mercure Orléans Centre provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see around Mercure Orléans Centre?

This hotel is situated in Centre-Ville within a short 9-minute walk of House of Joan of Arc and also 14 minutes on foot from Place du Martroi. You'll also find Loire a Velo Cycle Path and Place de la Loire less than a mile away.

Is there parking available at Mercure Orléans Centre?

Yes, uncovered parking is offered for EUR 15 per night. Accessible parking, electric car charging, and bicycle parking are also available.

Does Mercure Orléans Centre include a casino?

No, Mercure Orléans Centre doesn't have a casino.

Will I find an indoor pool at Mercure Orléans Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 01 until September 30.

What will couples enjoy most about a stay at Mercure Orléans Centre?

Couples will appreciate amenities at this hotel, including a pillowtop mattress and a late night room service menu in each guestroom with some featuring river views.

Are there hot tubs at Mercure Orléans Centre?

No, there isn't a spa tub at this hotel.

Does Mercure Orléans Centre have a restaurant with a breakfast menu?

Yes, Mercure Orléans Centre serves buffet breakfast for a surcharge on weekday mornings at L'ENTRACTE.

Will Mercure Orléans Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Orléans Centre for a fee of EUR 15 per pet, per night.

Does Mercure Orléans Centre have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Mercure Orléans Centre?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or pool views.

Mercure Orléans Centre Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 361 out of 931 reviews
Rating 8 - Good. 399 out of 931 reviews
Rating 6 - Okay. 113 out of 931 reviews
Rating 4 - Poor. 43 out of 931 reviews
Rating 2 - Terrible. 15 out of 931 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Disliked: Property conditions & facilities

Back to the 90s

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot to explore Orleans and region from
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family of 5 staying

Great location and really nice food and drinks. Staff were very helpful and friendly. Room was in need of some minor decoration (chipped paint etc), but was very clean and comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were lovely. The reception and restaurant are renovated. Rooms and exterior of building in desperate need of renovation but fine for a pass through / overnight
Stayed 1 night in Aug 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

CHARLES RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Excelle
Stayed 1 night in Aug 2025

2/10 Terrible

Kathryn

Traveled with family
Disliked: Property conditions & facilities, room comfort

Not great!

Double bed for a family room on forst floor opposite lift and stair well. Incredibly noisy for most of the night by other hotel users. Also, noise from lobby area could be hears and breakfast being set up. Bedroom nowhere near as nice as lobby would suggest. Swimming pool tiny. Beer too expensive and wasnt allowed to put on our room bill when sitting at pool sode. Staff at front desk very friendly and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Elma

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

4/10 Poor

Elma

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Used this hotel as a stopover on our way to the South of France. Hotel is not in the best condition and could use a proper renovation (toilets don’t flush, pool was out of order during our stay), carpeting and bedding clean but old an worn. Staff was very friendly and helpful.
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Business traveler
Liked: Staff & service
Disliked: Room comfort

Grosse déception

Tout d'abord, sachez qu'à mon départ je me suis entretenue avec le réceptionniste qui m'a fait une remise de 40€ sur la note totale. Chambre 110, payée 150€. Chambre très vieille et très mal entretenue: Robinet thermostatique bloqué et cassé à 38° (pas d'eau froide). Douche de tête pleine de calcair (j'ai nettoyé moi même). Gel douche fixé au mur en plein milieu de la douche (je me suis cogné sans cesse dedans). Peinture craquée dans la sdb. WC encrassé. Poil humain au sol. Contoure de porte rongé. Climatisation bloquée à 22°. Pas de prises électrique en tête de lit. Trace d'un vieux tableau au mur. Bref 150€ pour une telle prestation, été ou pas, c'est du vol.
Stayed 1 night in Aug 2025

4/10 Poor

Marie-Claire

Liked: Cleanliness
Disliked: Staff & service
I booked a room for myself and my 2 children. I paid the half board rate. On arrival, I was told that my children were not included in the half board rate. At dinner, I was given my starter and main which I chose from a small, separate menu and then instead of being offered dessert, they asked ‘would you like a coffee or is everything finished?’ At breakfast, it was really busy, so we were out in an overflow room which wasn’t made up. ‘Leave it to us’ they said. So we served ourselves at the buffet and then came back to find the one table they had laid was occupied. Some stood in the middle of the lobby with our bowls of cereal and waited for cutlery, a glass and somewhere to sit. The room was filthy, and really noisy/ it well insulated from the noise of the other rooms.
Stayed 1 night in Jul 2025

8/10 Good

Yun Ho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ian, Kingston upon Thames

Liked: Cleanliness
Disliked: Property conditions & facilities
Very dated hotel. Quite shabby. Pets allowed in the dining area at breakfast. Overall not great
Stayed 1 night in Jul 2025

8/10 Good

Klaus-Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Cécile

Stayed 1 night in Jul 2025

8/10 Good

Morgane

Bien mais besoin de rafraîchissement

Immeuble vieillissant de l’extérieur La réception et l’espace restauration piscine est superbe Les chambres et les étages nécessitent un bon coup de neuf… moquette décolorée, odeur de tabac…
Stayed 1 night in Jun 2025

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good central hotel

Hotel was in good position to explore Orleans. The bar and restaurant and pool area has been updated to a very good standard. Hotel room was very basic and also needs updating too!
Stayed 1 night in Jun 2025

6/10 Okay

stephane

Liked: Room comfort
Disliked: Staff & service
grosse déception quant à l'emplacement de l'hôtel, son état et la qualité de la réception; à peine aimable, facturation d'emblée des petits déjeuners et du parking, que je n'ai pas payés en avance, mais une fois consommés, pas de proposition spontanée d'une serviette de piscine ... la chambre était correcte et propre, agréable, bien climatisée et avec une vue sympathique ... la piscine fort bien venue, le hall d'entrée agréable, voire à la hauteur de la réputation d'un Mercure; en revanche l'entourage et l'état de l'établissement, franchement médiocres ... les tarifs de la restauration ne sont pas indiqués sur la carte (il me semble pourtant qu'il s'agit d'une obligation ...) le petit déjeuner est correct, sans plus, surtout compte tenu du prix payé
Stayed 1 night in Jun 2025

8/10 Good

William

Traveled with partner
Good breakfast except for very long wait (35 mins) for gluten free bred ( it was excellent when it arrived). Paper cups on room not great - too hot t handle
Stayed 2 nights in Jun 2025

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good paid parking. Easy access. Convenient location. The room was pretty standard but that is fine. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pity about lack of bike facilities

The guy on the desk, Arthur, was very welcoming but there was no secure accommodation for the bikes. It was good we had brought a raincover.
Stayed 2 nights in May 2025

10/10 Excellent

Steph

Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stafff
Stayed 1 night in Apr 2025

10/10 Excellent

eduardo t

Excelente ubicación. Parking gratuito. El personal del hotel muy servicial y atento. El cuarto muy confortable y silencioso. Muhh un buena experiencia.
Stayed 2 nights in Apr 2025

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for us to stop over night on our journey further south. Quiet, clean and menu in the restaurant had good choices.
Stayed 1 night in Apr 2025

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