4/10 Malo
Angela S.
27 jul. 2025
No le gustó: Limpieza
Overall disappointed with our stay!
The resort itself is beautiful and the kids love the community pool! The traffic getting in and out of the resort is really congested and not well managed at times - we didn’t notice this problem last year. At times it would take 10 minutes to be able to pull in or out due to the traffic being so backed up. The house was dirty upon arrival. We had to clean it immediately upon walking through the door. The pool was also dirty and left green algae film on everything (floats, bathing suits, etc). Emily did send a pool company out to clean it.The game room is not air conditioned and was unable to be used in the heat of July and it smelled very musty - our kids wouldn’t even play in there due to the smell and heat.Many items in the house were either broken, missing, incomplete. There are ants in the kitchen on the counters and ant hills outside by the pool. We’ve stayed in this area of FL each summer for 10 years and this is the first time we’ve ever left a somewhat negative review.
Angela S.
Se hospedó 10 noches en julio de 2025