Pros
1. David always responded to my messages within a couple hours.
2. We had a party of 8. The house was spacious enough to fit us all comfortably.
3. Liked having 2 refrigerators.
Cons
1. After we checked into the house, David told me the pool heater was not working. He apologized and refunded the pool heater fee. So we bought a pool pass to the community pool. I asked him if he would discount the rental for our inconvenience. We had no other place to stay, and we couldn’t use the pool or the hot tub during our stay, which was the main reason we rented the house. He said he could not discount the rental but he would credit my credit card $100. I asked him if he would give me a larger credit, and he said no. As of this review, he has not credited $100 to my credit card.
2. One of the cleaning people gave us starter supplies, which were unacceptable. Some bathrooms had 1 roll of toilet paper, some had none. Some bathrooms had soap, some didn’t. Some bathrooms had towels, some didn’t. The kitchen also wasn’t stocked with basic starter items.
3. I was told the TVs were checked prior to our arrival, and were in working order. They were not. Many of the remotes did not work, and no instructions were provided. We bought batteries to replace in most of the remotes. Even after doing that, some of the remotes still did not work.
4. Kitchen items should be checked. Pots and pans, utensils, and glasses were dirty. Had to wash everything before we used it.