2/10 Terrible
Guillermo D.
Jan 11, 2022
Be aware
Booked and paid almost $1400 to stay in this property through VRBO. Additional information was provided including a confirmation number which should've sufficient to get into this resort. Sheraton Vistana did not recognize nor honored this reservation. Reached out to both vrbo and the owner of the condo and did not get an answer from neither one of them. I was looking forward to having a great time with my family during the holidays but instead I found myself in a stressful and disappointing situation. I will not recommend using BRVO to book this resort and instead would book it directly Sheraton Vistana.
Guillermo D.
Stayed 4 nights in Dec 2021