4/10 Poor
Shayla K.
Jul 10, 2025
Don't recommend
I don't recommend the place. Multiple people respond to the emails and things are resolved slowly or not at all. We came into the house to trash outside, one room smelled like urine so we didn't use it, a cracked stovetop, broken chair and while there are 2 sets of washers and dryers they do not work well. We had to dry things twice. We also noticed roaches in the kitchen at night and early morning while there was no open food or dirty dishes. Someone came to fix the chair but it took 2 days and they never cleaned up outside or cleaned the room the smelled like urine at all so we didn't use the room and had to leave the door closed. Then our check in instructions said to park in the driveway or designated parking area yet one of our vehicles was towed because the nose of this LONG SUV touched the walk way. Apparently that is not allowed so not sure where we were supposed to park it if not in the driveway. A neighbor came and told it was being towed and that their 2 vehicles were also towed for the same reason. Security claims there are signs around but all they say is not to park in the street and lock your doors. You also can't enter without the QR code so how are tow trucks getting in you wonder?! They told me to call the HOA who was rude and asked me what I want them to do and that I need to call the tow company that waited on at the GATE with other cars and demanded CASH to release it to us.
Shayla K.
Stayed 4 nights in Jul 2025