8/10 Good
Kayla W., Sylvan Lake, Canada
May 20, 2025
Liked: Cleanliness
Wonderful property with some minor flaws
My family and I stayed at the property for 10 nights from May 1-11,2025. The communication with the property manager Ray was great. We received a message a couple of days before check in advising us of the process and the code to the front door. Upon arriving at the house, everything was clean and stocked. We were very pleased with all of the features the home contained. We did notice that the tv in the main living room would not connect to the internet so we were unable to watch anything for the first few days. I then messaged Ray who came by and provided us with a fire stick. A couple of days later when trying to cook a meal, we noticed the stove wouldn’t work and the bbq ran out of propane. Ray came over again and replaced the propane tank. However, the gas was not fixed and we went without hot water and the ability to use the stove for the remainder of our trip. Also when trying to do laundry we could only wash small loads or the washer would make a terrible scratching sound.Aside from the appliance issues, which did all look very new, the home was a great size, had lots of space and was very comfortable. The pool area is the highlight of the home with great entertaining space, lounging area and dining space. We would book this home again but we have noticed the new owners have significantly increased the booking price to 3 times what we paid this year for the same time next year. Overall we enjoyed our stay.
Kayla W.
Stayed 10 nights in May 2025