I have frequented this resort previously, just in another unit/casita. We love it! The lazy river and pool, as well as the pond in the back with the long bridge just add to the allure of the resort.
This particular unit was very clean, other than the floors. The floors were visibly dirty and everyone’s feet were black just walking on the floors. There were a few very dirty dishes as well on the shelf.
Also, we had an issue with the Internet password and contacted the property management company. They responded with the password and said they would follow up. They never did follow up. Luckily it ended up working, but they were unaware of this.
All in all, I would recommend this resort and unit. I think these issues may have just been flukes and I hated to mention them.