Gem Park Ooty

4.0 star property
Family-friendly hotel with free valet parking and a health club

Choose dates to view prices

Photo gallery for Gem Park Ooty

Exterior
Lounge
Garden
Hallway
Restaurant

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Gym
  • Room service
  • Laundry

Explore the area

View in a map
Sheddon Road, Near Collector Office, Ootacamund, Tamil Nadu, 643001
  • Place, Government Botanical Gardens
    ‪10 min walk‬
  • Place, Ooty Rose Garden
    ‪19 min walk‬
  • Place, Ooty Lake
    ‪3 min drive‬

Room options

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Ooty

Government Botanical Gardens is a short stroll from Gem Park Ooty, and other popular attractions like Ooty Rose Garden are within a mile (2 km). This 4-star hotel has 95 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • Government Botanical Gardens - 10 min walk - 0.5 miles
  • Upper Bhavani Lake - 14 min walk - 0.8 miles
  • Ooty Rose Garden - 19 min walk - 1.1 miles
  • Ooty Lake - 3 min drive - 1.8 miles
  • Doddabetta Peak - 9 min drive - 3.3 miles

Getting around

  • Ooty Udhagamandalam Station - 7 min drive

Restaurants

  • ‪Shinkows Chinese Restaurant - ‬12 min walk
  • ‪Adyar Anandha Bhavan - ‬9 min walk
  • ‪Sugar Dribble - ‬5 min walk
  • ‪The Planters Paradise - ‬11 min walk
  • ‪Le Cafe - ‬13 min walk

About this property

Gem Park Ooty

Family-friendly hotel with free valet parking and a health club
Gem Park Ooty features an indoor pool, a children's pool, and a gym. If you decide to drive, there's free valet parking. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a business center.
Guests can expect free WiFi and 42-cm LED TVs with satellite channels. Memory foam beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include sitting areas, coffee makers, and free newspapers.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 750 for adults and INR 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Games
  • Health club
  • Indoor pool
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (3,197 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height bed
  • Low-height counter and sink
  • Low-height view port in door
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-cm LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: INR 2500
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: INR 2500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for INR 1800.00 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 2750.00
  • Christmas Eve (December 24) Gala Dinner per child: INR 1500.00 (from 7 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 4000.00
  • New Year's Eve (December 31) Gala Dinner per child: INR 2500.00 (from 7 to 12 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately INR 750 for adults and INR 500 for children
  • Early check-in fee: INR 2500 (subject to availability)
  • Late check-out fee: INR 2500 (subject to availability)
  • Rollaway bed fee: INR 1800.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free valet parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Gem Hotel Ooty Park
Gem Park Ooty
Gem Park-Ooty India
Holiday Inn Gem Park-Ooty Hotel Ootacamund
Holiday Inn Ootacamund
Ootacamund Holiday Inn
Gem Park Ooty Hotel
Gem Park Ooty Hotel
Gem Park Ooty Ootacamund
Gem Park Ooty Hotel Ootacamund

Frequently asked questions

What is there to do close to Gem Park Ooty?

This hotel is located in Ootacamund, a short 11-minute walk from Government Botanical Gardens and also 17 minutes on foot from Upper Bhavani Lake. You'll also find Mudumalai National Park and Ooty Rose Garden within a short drive.

How much does it cost to stay at Gem Park Ooty?

As of Oct 22, 2025, prices found for a 1-night stay for 2 adults at Gem Park Ooty on Oct 28, 2025 start from $71.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Gem Park Ooty?

Yes, covered valet parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is a spa located at Gem Park Ooty?

Spa services at the hotel include mani/pedis.

Does Gem Park Ooty have a casino?

No, Gem Park Ooty doesn't have a casino.

Will I find an indoor pool at Gem Park Ooty?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 6:00 PM.

Is Gem Park Ooty good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an indoor pool and a bar.

Does Gem Park Ooty have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gem Park Ooty have a restaurant that serves breakfast?

Yes, Gem Park Ooty serves buffet breakfast each morning for a surcharge from its restaurant.

Will Gem Park Ooty allow pets to stay for free?

No, pets aren't allowed at Gem Park Ooty.

Does Gem Park Ooty have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Gem Park Ooty?

No, there aren't any guestrooms with balconies at Gem Park Ooty.

Gem Park Ooty Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 53 reviews
Rating 8 - Good. 24 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 9 out of 53 reviews
Rating 2 - Terrible. 0 out of 53 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin

Disliked: Cleanliness, property conditions & facilities
Having travelled around India on business staying at Marriott priced clean, modern hotels for between £50 and £70 a night I decided to lavish myself with a mountain top luxury resort as I was in Ooty after traveling upon the train At £170 a night I was hoping for something really rather splendid and was poorly disappointed. My room's AC was broken, the carpets were stained and damaged, I had very limited options for English channels. Communal areas seemed a little unkept and tired. Service was sporadic and unpredictable. The bar area seemed to be run on a budget.... Giant old fridge in plain view of customers half full of beer. All a bit of a 'cafe on the beach' feel. The restaurant was nice with fantastic views and the service was good. At best though the food was so so . Had this hotel been £80 I would have given it 4 stars but left feeling ripped off Not what I was expecting
Stayed 2 nights in Apr 2025

8/10 Good

Chacko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Chacko

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great escape with great service. A bit out of town away from the noisy traffic, set in gorgeous surroundings. The room was very large and clean and beds were comfortable. Felt like 5 star. The bar and food options were good. Altogether a great stay where our every need was met.
Stayed 2 nights in Oct 2024

6/10 Okay

Poorvi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient.
Stayed 2 nights in Apr 2024

6/10 Okay

Jeyaseelan, Minneapolis

Stayed 3 nights in May 2023

10/10 Excellent

Pratap

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hill top hotel with a good view

Lovely hill top hotel with a good view of Ooty. Good food and pleasant service. Close to Botanical gardens and the lake. Can get a glimpse of sunset. Walking distance to local shops and restaurants. Needs some updating. The water pump is noisy and could hear it in the rooms.
Stayed 1 night in Feb 2023

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff-friendly and helpful!
Stayed 2 nights in Feb 2023

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

raveendran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Akshay, Delhi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location. Beautiful hotel. Good food. Swimming pool broken. Park not maintained long grass not cut properly. House keeping can be improved.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay in ooty

Pleasant stay, service was good, able to check in early, room service food wasn’t the best so we ordered takeaway.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel has beautifully landscaped gardens, lovely rooms with a scenic view over hills and a very good breakfast. All of the staff were extremely helpful and attentive from the personalized check in experience to the bar staff and breakfast staff for whom nothing was too much trouble. My one small negative comment would be the cleanliness of the room. The duvet cover and pillowcases had marks and stains on them and the louvred wardrobe doors had thick dust on them. This aside we had a lovely stay.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Ivan

Liked: Cleanliness, staff & service

Older property but OK.

This is an older property which has been somewhat refurbished. The free breakfast was good. The Wi-Fi is very unreliable. Overall, service was good. I will probably stay here again.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place staff friendly and bent over backwards to help. Amazing omelette for breakfast
Stayed 3 nights in Oct 2018

4/10 Poor

Nithya, Overseas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Can be improved. See below
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheers

Excellent.
Stayed 1 night in Mar 2018

8/10 Good

Franky, Chennai

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

It was a pleasant homely experience for my family

8/10 Good

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with beautiful gradens.

What I loved about this hotel is it's location and service. It's located at a high altitude region with amazing views of the town below. Service was excellent. Hotel staff was friendly and answered your calls promptly. The food was pretty decent though dinner could be better with more variety. Gardens are well maintained and beautiful. The bar is quite expensive. Also, there were very few options to chose from. But the ambience and service was pretty good. But there were a few niggles as well. When I checked in there were no towels in the room. There were no tooth brush kits provided either. Had to call the house keeping for these items. Also, there was no wifi. Nevertheless the overall experience was just fantastic!.

4/10 Poor

Amol Gadre, Coimbatore

Disliked: Cleanliness, property conditions & facilities

Good location wasted by incompetent staff

Poor housekeeping and maintenance. Electrical fittings were unsafe, unclean beds and coffee maker, muddy water in bathroom. Maintenance and housekeeping required repeated reminders for service........................

10/10 Excellent

Raphael, Bangalore

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel with a view!

Everything was perfect such as the location of the hotel, the infrastructure and the great breakfast. All at a very affordable price. There were a few things which could have been taken care by the staff such as our request for an additional room heater as the one present inside the room was insufficient. 24/7 bar needs to be open, my friend was completely disappointed when we got to know that the bar was closed after 11:00PM and it was very cold and in need of liquid to heat up. Apart from these, everything else was perfect and would love to visit again.

8/10 Good

Rohit, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On holiday in ooty with family

Excellent ambience, neat rooms,friendly staff,very wide buffet breakfast spread to cater to all taste,good Chinese and multicuisine restaurant -You need to have your own vehicle. Good parking facilities

8/10 Good

Nitin

Liked: Staff & service
Amazing private space. The bar is costly but the ambience is too good to ignore. The staff is friendly and prompt. I would certainly visit again.

4/10 Poor

Nikhil

Disliked: Staff & service, property conditions & facilities, room comfort

I do not recommend this hotel.

This hotel must have been a great hotel in distant past. I do not recommend to stay in this hotel for current era.