Not to down play the property but Tony was great at communicating with me and explained why we may have experienced what we did but with that the property was not clean, on the first night I had to wash all of the bedding because it was definitely not wash before. Not to mention the house was just not clean. Tony did offer to send a cleaner but I had already started to wash bedding and wipe down surfaces. The property had broken blinds in all but 1 room, the screen doors are broken, the lights in one of the rooms are not working, the pillows on the couch had stains the chairs in the living room have stains as well and the backyard furniture was not in the best condition. The photos posted are obviously from when the property was first listed.