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Lake Okanagan Resort

3.0 out of 5.0

Recent guest reviews

stayed at this place for the last week in September 2017. arrived in afternoon on Sunday to be told that restaurant and bar was closed for the season. owner didn't have enough business to keep them open apparently....still wanted our money. Barman served us a glass of wine from a bottle left over from a wedding the previous night and charged us full price. Room was in an old wooden building from 1960s with worn out everything. If we wanted food he told us to go the Tim Hortons in West Kelowna 25 minute drive back down the mountain and across a four lane highway. so much for the local cuisine. View of lake was great but the owner didn't build the Lake. Bed was something out an Army Surplus store. If you like springy metal.....this is your place. Bathroom was small and dingy. The sofa was old and worn out. When we asked for extra towels we were told that we could get another midweek. oh...forgot to mention in the parking lot outside the front door to our rooms were two huge shipping containers which were linked with all kinds of pipes and served as a massive portable sewage treatment system....no mention of that on their website. if you're old and not good walking then this is definitely not your place. very steep paths and roads. No beach. No boats to rent. Local people told us the place over-rates itself and charges like they are some 5-star hotel.

There are many better resorts to stay at than this place - its somewhat run down for a resort and they over promise and under deliver. The location is way out of town. If you stay in the off season IE November etc everything is closed and no one can help you.

As it was the off season, none of the amenities was open. However the grounds were clear and there was plenty of places to walk to. There were deer on the property, very nice to see and the road to and from the city we saw both Goats and Sheep. Weather was clear and cool, so no grass growing yet.

Our room was right on the lake. Was extremely peaceful. Watched the sunrise over the lake. Room had everything you needed, bed was very comfy. Older resort but very clean. Not impressed with the hidden cleaning fee. I was informed of this fee upon check in and had to pay on top of my booking fee.

We booked into Lake Okanagan Resort for 2 nights. As stated in my title, thankfully it was a short stay. We have always ventured into the Okanagan in the summer. But this was March, with winter still in the air, and the valley isn't quite as lush and appealing as it would be in a few months. This resort, being on the water, is also likely much more appealing in the fair weather months. Still, it is very much in need of some tender loving care. Although they said they provided wireless internet, it was non-existent in our room. The front desk didn't seem to care. We were on the 2nd level and had to access a staircase up to our level. Water had been pooling at the top of the stairs, forming a sheet of ice. We were amazed that this resort would not take steps to reduce the potential for a serious accident, by simply breaking up the ice and clearing the steps. The room was clean, but the furniture was way past it's prime - in fact, faded, ripped, disgusting. In summary - nice spot on the water, but a resort sorely lacking proper management and upkeep.

Despite many negative reviews we loved this place. We had a 3 bedroom / 3 bath unit with a patio and bbq. Management was very attentive when we had an issue the TV remote...it was replaced within 10 minutes. While it is not a “5 star” resort, it was very comfortable and I would not hesitate to come back!!

Has gone down the last few years. The tiki bar is not good.. last year I would have drove 10 hours just to get his burgers. He is no longer there... now the hotel is running it. Rooms are very dated and wifi is non existent. The trampolines which were one of the main reasons for choosing here were a danger to even be on. We told management this many times as our kid fell through a hole and scrapes his back badly. Thank god for steri strips. Management could have cared less. The view was the only good thing.

On check-in we met 3 Very Unhappy couples on their way out after refusing to take their rooms. Two said their rooms were filthy and one couple said the room hadn't been cleaned since the last guest. Our room wasn't that bad - just very old. Mostly clean until we found mold growing in coffee pot from lack of cleaning. This is a supervising/management issue. On site staff report the new Site Manager doesn't know how to manage and the entire site shows it. Smell of urine in the "gym' complex. Very unhappy staff. Cost us over $1500 to swap a week into this place. Thanks RCI! PS: There is NO WIFI - only at Office. Staff say Resort hadn't paid their ISP. Staff also say Stay Away from restaurant - so we did. It is very quiet due to Off Season and lack of guests who have read Trip Advisor reviews.

There's good news and bad news. The GOOD news is that the double bed (queen) was extremely comfortable, the heating worked well, the fridge/freezer is enormous, and the view over the lake from our room (575) was superb. The BAD news is that from the end of September the restaurant closes for the winter and the small 'shop' alongside the Registration office is really for emergencies only; the nearest proper shops are 8 miles away in Kelowna, along a road with hair-raising drops, not all of which have protective barriers; the parking where we were was just OK but I suspect n the summer, when busier, we would have had to more walking/climbing (it's hilly); the wifi, accessed from the Conference Room, beneath the office, was dirty, small (say 8 chairs around the table), and badly in need of a hoover and a coat of paint; we were disturbed three times at 3am by what seemed to be a single guest in the room above who showered and rushed out to work - there was another neighbour who did the same at 5am - and it seems that they are renting rooms to local workers rather than holiday guests, which may suit the management but does not suit holidaymakers like us; the insulation is very poor. We left after 5 days and the office said only that they were aware of the wifi problem. It looks as if they're short of money, or disinterested, and I will not go there again.

Very disappointing. The check in girl was ok. But we were not so happy about having to pay $125 to have our 3 bedroom unit cleaned. For a one night stay this is very steep. And once we got in the unit we noticed that the inside of the oven was very dirty andctge mirrors in the bathroom was not cleaned well. But the rest of the unit was quit clean. However, these condos are very dated looking. When we asked questions about the age of the condos we were told they were built in the 70's and 80's. They have just started doing some upgrades to the studios. The property is quite beautiful. This time of year and winter time the only thing to do is home or hang out in your condo. There is a restaurant but it's closed in fall/winter. There's also golf $25 +$5 club rental fee for off season rate. In the summer season (may to end of Sept) there is tennis/9 hole golf $40 + $5 rental fee clubs and water activities. And restaurant and club house are open. We wouldn't stay here again because it's so dated and not worth the time or money for exchange rate and cleaning fees. But for a young family that loves water activities and are on a strict budget it would be an good place in the summer because you can buy and bring your own groceries and enjoy the water trampoline/slides.

2751 Westside Road West Kelowna BC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Marina

Lake Okanagan Resort places you 12.7 mi (20.5 km) from Volcanic Hills Estate Winery and 13.4 mi (21.6 km) from Royal LePage Place. This 125-room, 3-star condo resort welcomes business and leisure travelers with a private beach, a golf course, and a marina. It's on a lake and also within a 30-minute drive of Quails' Gate Estate Winery and Shannon Lake Golf Course.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.


Rooms

Lake Okanagan Resort's 125 air-conditioned condos provide furnished balconies, microwaves, and coffee makers. Guests can expect to find free WiFi and cable TV. Bathrooms offer hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

Lake Okanagan Resort features a private beach, a golf course, and a marina. If you drive, put free parking to good use. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours. Other amenities at this beach condominium resort include a free water park, an outdoor pool, and a fitness center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

36.0% of guests recommend this hotel

Total of 402 reviews