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Hotel New Tsuruta

3.0 star property

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Photo gallery for Hotel New Tsuruta

Hot springs
Premium Modern Japanese-Style Room (Non-Smoking) Ocean view | In-room safe, desk, free WiFi, bed sheets
Lobby
Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking | In-room safe, desk, free WiFi, bed sheets
Dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-14-15 KITAHAMA, Beppu, Oita-ken, 874-0920
  • Place, Takegawara Onsen
    ‪1 min walk‬
  • Place, Beppu Tower
    ‪4 min walk‬
  • Place, Kaimonji Onsen
    ‪4 min walk‬
  • Airport, Oita (OIT)
    ‪63 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Twin Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub | In-room safe, desk, free WiFi, bed sheets

Large Japanese-Style room, Non Smoking / Ocean view/ with Bath tub

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons
  • Free WiFi

View all photos for Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Run of House, Japanese-Style or Western Standard Room and Shared Bathroom, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Futon
  • Free WiFi

View all photos for Casual Japanese- Style room, Non Smoking, Ocean view

Casual Japanese- Style room, Non Smoking, Ocean view | In-room safe, desk, free WiFi, bed sheets

Casual Japanese- Style room, Non Smoking, Ocean view

8.0 out of 10
Very good
(12 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Standard Japanese-style room /Non Smoking/ Ocean View

Standard Japanese-style room /Non Smoking/ Ocean View | In-room safe, desk, free WiFi, bed sheets

Standard Japanese-style room /Non Smoking/ Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm) | In-room safe, desk, free WiFi, bed sheets

Economy Japanese Style Room with Bathtub, Non-Smoking 3-5F (28sqm)

  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 4 Twin Futons
  • Free WiFi

View all photos for Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view | In-room safe, desk, free WiFi, bed sheets

Premium Modern Japanese-Style Room (Non-Smoking) Ocean view

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

View all photos for Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm) | In-room safe, desk, free WiFi, bed sheets

Economy Japanese-Style Room with Shared bathroom, Non-Smoking / 3F-4F (28sqm)

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Traditional Room

Traditional Room | In-room safe, desk, free WiFi, bed sheets

Traditional Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 10
  • 10 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room With Shared Bathroom

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room With Shared Bathroom

  • Sleeps 5
  • Free WiFi

View all photos for Economy Japanese Style Room With Bathtub With City Side

Living area | 24-inch LCD TV with digital channels, TV

Economy Japanese Style Room With Bathtub With City Side

  • Sleeps 4
  • Free WiFi

View all photos for Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

In-room safe, desk, free WiFi, bed sheets

Twin Room with Bathtub with city side - Non-Smoking - 6F-7F (28㎡)

  • Sleeps 2
  • Free WiFi

About the neighborhood

Beppu

Located in Kitahama, Hotel New Tsuruta is adjacent to Takegawara Onsen. This 49-room, 3-star hotel has in-room conveniences like refrigerators, coffee makers, and LCD TVs.

What's nearby

  • Takegawara Onsen - 1 min walk - 0.1 miles
  • Beppu Tower - 4 min walk - 0.3 miles
  • Kaimonji Onsen - 4 min walk - 0.3 miles
  • Beppu Park - 16 min walk - 0.9 miles
  • Jigokumushikobo Kannawa - 4 min drive - 1.4 miles

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 18 min drive
  • Oita Airport (OIT) - 52 min drive

Restaurants

  • ‪ろばた仁 本店 - ‬1 min walk
  • ‪生一本 本店 - ‬1 min walk
  • ‪とさか - ‬1 min walk
  • ‪喫茶pirica - ‬1 min walk
  • ‪みなみ丸 合歓 - ‬1 min walk

About this property

Hotel New Tsuruta

Hotel New Tsuruta features free WiFi in public areas and a vending machine. Self parking is offered for JPY 700 per stay. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables.
Guests can expect free WiFi and 24-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, slippers, and toilets with an electronic bidet. Refrigerators, coffee makers, and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 700 per stay)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 per person
  • Hosted evening meal available on Saturday for a fee of JPY 14,000; reservation required

Things to do

  • Hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On the bay

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 700 per stay
  • Hosted evening meal: JPY 14000

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Frequently asked questions

What is there to do near Hotel New Tsuruta?

This hotel is situated in Kitahama, just steps from Takegawara Onsen, and within a 10-minute walk of Beppu Tower and Kaimonji Onsen. You'll also find Hells of Beppu and Beppu Park within a short drive.

How much does it cost to stay at Hotel New Tsuruta?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Hotel New Tsuruta on Jun 15, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel New Tsuruta?

Yes, uncovered parking is offered for JPY 700 per stay.

Does Hotel New Tsuruta feature a casino at the property?

No, Hotel New Tsuruta doesn't have a casino.

Is there an indoor pool at Hotel New Tsuruta?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel New Tsuruta?

Couples will appreciate amenities at this hotel, including in-room massages and bathrobes in each guestroom, and some feature ocean view.

Are there hot tubs at Hotel New Tsuruta?

No, this hotel doesn't have a spa tub.

Does Hotel New Tsuruta have a restaurant with a breakfast menu?

Hotel New Tsuruta offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Hotel New Tsuruta allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Tsuruta though service animals are welcome.

Are there connecting rooms at Hotel New Tsuruta?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel New Tsuruta?

The closest major airport to Hotel New Tsuruta is Oita Airport (OIT), which is 24.1 mi away (52 minutes by car).

Can I book a room with a balcony at Hotel New Tsuruta?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and mountain views.

Hotel New Tsuruta Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 313 out of 854 reviews
Rating 8 - Good. 357 out of 854 reviews
Rating 6 - Okay. 132 out of 854 reviews
Rating 4 - Poor. 37 out of 854 reviews
Rating 2 - Terrible. 15 out of 854 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mari

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was plentiful and tasty using local ingredients
Stayed 1 night in Dec 2025
Verified

8/10 Good

Hak Luen

Liked: Cleanliness, staff & service, amenities
Convenient location
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Martin

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Conveniently placed close to the train station, buss stop and ocean promenad this hotell (like most places in Beppu) had its highlight a decade or so ago. Room was fin but a bit worn down (barroom was fresher!), mattresses were really comfortable. Their Ibsen was really nice with a beautiful ocean view.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yu Te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a bit old but the service was great and breakfast was also very good. Will definitely stay here again if i come again.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
The room was perfect!! Even though the building is older, the room is clearly newly remodeled. Wonderful view. Thank you.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice views

Very pleasant stay. Nice views and great Onsen is a plus
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Junheum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent view and restaurant foods.

Amazing service to show me the way to a restaurant that I asked for. Excellent service and hospitality was very impressive.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

レイコ

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, nice location. I'm sutisfied with this hotel.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Wei-Chih

Liked: Cleanliness, staff & service, room comfort
Great location. Hotel needs some renovations.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jasmin

Liked: Cleanliness, staff & service, amenities
Great value for the price; would book again. It's a bit old but our Japanese style room was large and comfy. The staff was very nice. We did not have the chance to try the onsen but the free breakfast was delicious.
Stayed 1 night in May 2025
Verified

8/10 Good

Sotaro

Liked: Staff & service, property conditions & facilities, room comfort

Good location and breakfast

Their breakfast was brilliant. Parking space was not sufficient enough so I had to park outside of the hotel for one night, that only cost 1000 yen
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great in all areas, except that most of the infrastructure is old. If you can compromise a little then this will be a great stay.
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Service Kind Receptionist

Overall good experience. Breakfast was great. Reception was helpful and kind. Staff was awesom.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice view of the water. Very good amount of space for the price! The room was amazing. It was under renovation when we stayed but it wasn’t that noticeable. Friendly staff.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

JiHyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was full enough for 5 people. My family really enjoyed the onsen & fully relaxed. There was no parking fee. The sea view was wonderful. I strongly recommend this hotel!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from Beppu station isn't very long, if not destracted by their shopping area near station. The view of the bay was a site. The hospitality by the staff was amazing. Would def return when have a chance.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Naveed

Liked: Cleanliness, staff & service
Average good
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

ivy

Liked: Cleanliness, staff & service
Japanese style tatami are too thin, it will be much better if change to a thick one
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed in the hotel for a night, prior to my ferry journey to Osaka. I booked a Japanese styled room - sleeping on the floor, for the experience. Did take a while for me to get comfortable, but did sleep eventually. Nice room with a seating area, sea view and good amenities: fridge, kettle etc. An excellent breakfast in the morning, to set me up for the day. The hotel looked after my luggage after checkout, so I walked around the town and had an Onsen. Very much recommend a stay in this hotel. I would definitely stay here again, and for longer.
Stayed 1 night in May 2024
Verified

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed for one night in the Japanese style room. It was surprisingly comfy to sleep on the floor. Room was a bit old, the bathroom was generally clean, but a bit moldy and smelly. Everytime I had turned on the water, I heared it gurgle through an opening next to the toilet - that‘s probably where the smell was coming from. It‘s an old building, nothing to worry about for a short stay. The stuff has been very friendly. Their English is limited, but they do their very best to talk to you. Breakfast buffet quite good - Japanese style, but you don‘t go out hungry. Onsen also nice. Around 7 pm I was by my own. Hotel close to train station (about 5 min walk). Overall a good experience.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Pei Shan

Liked: Cleanliness, amenities
Pros: 1. Location: many bus stops nearby, and hotel is between 2 of the largest shopping centres in Beppu. So finding food is easy. There is also a nice restaurant opposite the hotel, Royal Host. Con’s 1. We wanted to check in at 2 pm but staff was insistent to only let us check in at 3pm. So we waited at the lobby. There was no traffic in the hotel in that one hour and at 2.45pm, we were then offered the room. Why so rigid? 2. The hotel was unmanned at night, which may pose a security issue. 3. No daily mineral water was provided. There was a notice saying that the tap water can be drunk. 4. No daily cleaning service. Even bath towels were not replaced. 5. Hotel is old and tired looking.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

タカフミ

Liked: Cleanliness, staff & service, amenities
全てのサービスに非常に満足できました。また泊まりたいと思いました。丁寧な接客ありがとうございました。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YI Wen

Liked: Cleanliness, staff & service, amenities
空間對於獨旅而言，很足夠。地點在別府熱鬧的地段，價格很划算，早餐可以吃到大分名物，CP值很高，整體滿推薦的。
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kenichi

Liked: Cleanliness, amenities, property conditions & facilities
受付をして頂いたスタッフの方の対応がとても良く気持ちよく滞在できました。朝食も種類も多くとても美味しかったです 駐車場が出入り自由にしてほしい。 チェックインして一回出かけると別料金なのが残念です
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ito

Liked: Cleanliness
全体的に悪くはないのですが、上の階の足音がひびいてうるさいです
Stayed 1 night in Jan 2026