The apartment was spacious and clean, with everything we needed. Great wifi. We used the beach access every day, which was super convenient. The restaurant was fine and the pool was nice. The kids played in the open grass areas a bunch. Only drawback was a few very loud dance parties on the beach. If we had not had a beach view they would not have bothered us, but as it was they were very loud until very late.
The apartment we were given to stay in had black mold on the ceiling. We came in late the 1st night and didn't notice. The next day we did and tried to switch rooms. The owner of this apartment didn't have any others open. We couldn't find a place to stay until the 3rd night and left after the second day. The noise the first night was extremely loud from the downtown area. This a pop apartment was near the edge and the bedroom faced downtown. Music until 3: 00 A.M.. No glass on bedroom windows. There were also small bugs in living area. We had to keep suit cases closed so they couldn't get in.
Had to walk off the property to get to the beach. Only two burners on the stove worked. Overall experience was good. Would stay there again
Apparently I booked a privately owned room without knowing. Open my arrival I gave the the lady at the front desk my name and I showed her my confirmation email for the room. She claimed she’ve never heard of orbitz(the booking site) before and I need to call them myself because their phone can’t make international calls. This went on for about 45mins because my phone could make any calls because of my international travel until I refused to take no for an answer because I wasn’t about to be on the street with my wife and baby. After which she called a couple of the private owners and gave them my name until she got the right one. The room had Dingy sheets and cobweb every where. Moreover, there is no room service given unless requested and I found that out after asking the front desk for 4 days. They finally got me in contact with the owner and I was told that in order to get room service(a maid to clean up and change sheets) i had to pay an extra $25 each time. The location is perfect and the landscape is beautiful those were the only pluses. There is no direct access to the beach, however there’s a free past through another entrance.
Turtle River Park is within a 5-minute walk of SandCastles Deluxe Beach Resort while other popular sites like Ocho Rios Fort are within a 15-minute stroll. This 100-room, 3.5-star aparthotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.
This aparthotel is home to a restaurant and a bar/lounge.
Each apartment is individually decorated and features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. Other standard amenities include a washer/dryer, a coffee maker, and a phone. Limited housekeeping is available.
Guests of SandCastles Deluxe Beach Resort have access to an outdoor pool, a fitness center, and an outdoor tennis court. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 150.00 per vehicle one-way. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this beach aparthotel include free WiFi in public areas, laundry facilities, and a picnic area.
The apartment was spacious and clean, with everything we needed. Great wifi. We used the beach access every day, which was super convenient. The restaurant was fine and the pool was nice. The kids played in the open grass areas a bunch. Only drawback was a few very loud dance parties on the beach. If we had not had a beach view they would not have bothered us, but as it was they were very loud until very late.
The apartment we were given to stay in had black mold on the ceiling. We came in late the 1st night and didn't notice. The next day we did and tried to switch rooms. The owner of this apartment didn't have any others open. We couldn't find a place to stay until the 3rd night and left after the second day. The noise the first night was extremely loud from the downtown area. This a pop apartment was near the edge and the bedroom faced downtown. Music until 3: 00 A.M.. No glass on bedroom windows. There were also small bugs in living area. We had to keep suit cases closed so they couldn't get in.
thank you and hope to host you again soon
Had to walk off the property to get to the beach. Only two burners on the stove worked. Overall experience was good. Would stay there again
Thank you for the review, please tell us which room you where in so we can fix the stove. The city is doing construction that is out of our control, we apologize for the walk to the beach.
Apparently I booked a privately owned room without knowing. Open my arrival I gave the the lady at the front desk my name and I showed her my confirmation email for the room. She claimed she’ve never heard of orbitz(the booking site) before and I need to call them myself because their phone can’t make international calls. This went on for about 45mins because my phone could make any calls because of my international travel until I refused to take no for an answer because I wasn’t about to be on the street with my wife and baby. After which she called a couple of the private owners and gave them my name until she got the right one. The room had Dingy sheets and cobweb every where. Moreover, there is no room service given unless requested and I found that out after asking the front desk for 4 days. They finally got me in contact with the owner and I was told that in order to get room service(a maid to clean up and change sheets) i had to pay an extra $25 each time. The location is perfect and the landscape is beautiful those were the only pluses. There is no direct access to the beach, however there’s a free past through another entrance.
I am very sorry you did not enjoy your stay
Thank you for your review We do have many options and other appartments were available but we can not control the noise outside and in town. Unfortunatly, anyone of the appartments in the hotel had the same problem because we cant controle the noise from partys in town. as for bugs... if doors or windows are left open it is possible that some bugs come in... as anywhere else... sorry about the inconvenience you experienced. thank you for reporting a little mold beside the AC, it was cleaned and repainted. Thank you