Room was not what I expect
The landscaping was neatly managed and kept clean. Only thing where we stay there was no elevator
An amazing vacation. The staff is excellent. We felt exceptionally well taken care of. The food was amazing. Good vegan, vegetarian, and gluten free options. The package includes water sports and some excursions for no extra charge. The lobby and restaurant space were beautiful. The only thing that could be improved is some updating in some of the hallways leading to guest rooms. Overall probably the best resort experience we have had.
Very friendly and helpful staff, good food, very clean, great activities included at no charge. Only drawback was the drive from the airport but it was worth it. We'll be back for sure!
This property is just the right size to have lots to do, eat and relax while having the personal touch of its staff. The food was amazing. They did a great job of entertainment each night. We'll be back!
Every meal was excellent. Room service was timely. There was a variety of food items at the buffet. The front desk staff were professional and helpful. I will likely visit here again.
Decent hotel but very outdated. The hallways felt more like an insane asylum than a hotel. The rooms, even after upgrading, were tiny and in need of a serious makeover. The property doesn’t appear to have been updated since the 80s, maybe 90s. The staff was very friendly and mostly accommodating but they didn’t have much to work with either. The food was just ok, nothing exciting; it’s easy to bore of the food selections. Fresh seafood was only offered at one of the four restaurants and it was again, just ok. Snapper was in abundance but I was told by the staff that it wasn’t fresh. The property is a good 2hr drive from Montego Bay airport so don’t expect to be beachside as soon as you step off of the plane. I’ve visited many properties, this wasn’t the worst but it was by no means the best.
Great resort location and staff. Hotel is a bit dated and we did not receive our travel credit.
Let me sum it up: If you want to really relax, look no further than CTI. Immediately, we were greeted by the "legendary" Captain Kirk, the bellman extraordinaire. His service is rock star. As is the rest of the front staff. Check in is quick and you're up in your room ready to enjoy. We really look forward to the 60 second boat ride to the private island. It IS au naturel. There's a swim-up bar and lots of chairs to layout. It's not the "lifestyle" crew. PDA and that kind of behavior is not tolerated. Food is an 8/10 and the pool grill has some kickass veggie burgers(my wife's a vegetarian) and fish sandwiches. The French fries and onion rings are perfect for a mid-day snack. My only request would be this(on the food side): PIZZA!! Being the dorky foodie that we are, I scored two large pizzas from PIzza Hut on the ride in. Just needed something to munch on for late night(perfect for the fridge). We'll definitely be back soon and you should take the chance to go. You'll love it.
Couples Tower Isle was absolutely amazing. All the staff was very accommodating and treated the guests with absolute respect. This place is great and we will visit again!
First time to a foreign resort. This is a must visit hotel at a great location. Everything was included- everything. We will be going back again.
This Hotel was amazing, everyone was so helpful and friendly. There is so much to do if you want to be busy having fun. The glass bottom boat was a wonderful experience. The Beach Party and the Pool Party were fantastic. The staff was so busy and worked wonderfully together to make our vacation a memorible one. There is sailing, swimming, exercising, and of course Rum Punch.
Great food, amazing service, beautiful beach. Very, very accommodating. Would definitely recommend to anyone.
There is a lot to do, but if you were like us and didn't want to do anything this is perfect. Our room was 100 feet from the beach and we can hear the ocean in the frogs at night. Food was great with lots of it.
2nd year back and looking forward to next year! If your looking for a great place to relax you can't go wrong here.
Couples Tower Isle All Inclusive places you next to Coral Reef and within a 15-minute walk of Reggae Beach. This 220-room, 4.5-star property has 4 outdoor pools along with a private beach and a full-service spa.
Enjoy dining at Eight Rivers, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service.
All 220 rooms provide furnished balconies or patios, iPod docks, and minibars. LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include coffee makers, safes, and ironing boards.
Couples Tower Isle All Inclusive features a private beach, a full-service spa, and 4 outdoor pools. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with tours/tickets and dry cleaning/laundry. Other amenities at this all-inclusive property include a nightclub, a 24-hour health club, and outdoor tennis courts.
Room was not what I expect
It was our pleasure to have had you with us and see you soon.
Thank you for sharing your rating with us. Please feel free to indicate what your experience was so we can understand the 2 star rating.
The landscaping was neatly managed and kept clean. Only thing where we stay there was no elevator
Thank you for sharing your feedback with us and we hope to welcome you back soon.
An amazing vacation. The staff is excellent. We felt exceptionally well taken care of. The food was amazing. Good vegan, vegetarian, and gluten free options. The package includes water sports and some excursions for no extra charge. The lobby and restaurant space were beautiful. The only thing that could be improved is some updating in some of the hallways leading to guest rooms. Overall probably the best resort experience we have had.
It was our pleasure to have had you with us and thank you for sharing your review. Your comments have been shared with Management as well for review. We hope to welcome you back soon.
Very friendly and helpful staff, good food, very clean, great activities included at no charge. Only drawback was the drive from the airport but it was worth it. We'll be back for sure!
It was our pleasure to have had you with us and thank you for sharing your comments. We hope to welcome you back soon.
Great to have had you with us and we hope to welcome you back soon.
Great to have had you with us and we hope to welcome you back soon.
It was our pleasure to have had you with us and we hope to welcome you back soon.
This property is just the right size to have lots to do, eat and relax while having the personal touch of its staff. The food was amazing. They did a great job of entertainment each night. We'll be back!
Thank you for sharing your feedback with us and we hope to welcome you back soon.
We are sorry to hear of issue you had with room. Are you still at the resort? If yes, please feel free to ask for a room change which once available we will provide.