Had to park way in the back due to motorcycles having priority parking in garage. Was told we could check in early due to the fact we had a wedding to go to at 4. Upon arrival was told to come back around 1:30-2:00 o'clock. We were then given our key and when we went our room the maids were sitting in the room on their phones.
We enjoyed the hotel, clean room and beds. They left the broken mini fridge in our room and I didn’t notice the bigger fridge in the corner to use so that was unfortunate, we saw it in the morning. The parking around this hotel is an absolute nightmare though. Drove around the block through traffic 5 times before I was able to finally find and squeeze into a parking spot on-site. Not enough parking and the spaces are much too close for people traveling with SUV’s or bike trailers. They don’t really monitor parking either because almost half the lot people were double parking which through off the ability to back out without hitting anyone. Even though the hotel was nice I would avoid staying here again based on parking alone. Otherwise- great location, right across the street from OC boardwalk entrance.
The property is very conveniently located a block from the boardwalk and close to the bay. The hotel is clean and the furniture is newer. The rooms are huge! So much space. Each room has its own balcony. Staff is very friendly. Parking is free on hotel premises.
The outdoor pool was very cold. The staff at the front desk Ash and Sam were very friendly as were all the staff. The room was clean and the place was close to the Boardwalk and 1 block from the beach. But you did have to cross busy Baltimore Avenue.
The parking could be improved too cramped and hard to get in and out.
I love the Hotel and its one short block from the Beach. The staff is AWESOME!!! I invited other couples to join us in OC and they also loved their room and the staff! I will be staying here again when I return to OC! Thank you so much Gateway!! You ROCK!!!
Clean room great location in distance to beach....
Clean and neat staff was very nice room was clean got there my original room wasn’t ready yet so they upgraded me
we went to our first room - room 310 smells strongly of ammonia and mildew - they did change us to a different room and the next one still had a smell and cigarette smoke.
First impression when I entered the building was that it smelled good
The property was clean which was good...one of my issues was my room was facing the parking lot which has the dumpsters so I couldn’t sit on the patio. Also check in was great but when it came time to check out there was an older woman on her cell phone and I waited a few minutes at the desk but she never acknowledged me or even tried to end her call, she never even looked up so I just left. I was going to inquire about their late check out rates so we could stay a few more hours but that rudeness turned me off
The beach and inlet area were only a short walk away, didn't use the pool but it looked kind of small, a couple pieces of hair were found when we first entered the hotel room, not enough to complain about but it did gross out my girlfriend. A bathmat was provided near the shower but disappeared, with out being replaced after the room was cleaned. The breakfast was great and exceeded my expectations.
Nice place, good location. Close to the beach. Was a block from the beach, not many options in terms of view of the ocean. Very nice and friendly staff.
Staff was helpful. Rooms clean. Breakfast included. Excellent stay.
It was very nice. Bathroom was clean. Close to the beach. Free parking. I’d stay here again.
The front desk person was really nice and helpful.
The hotel needs updating. The breakfast is included in the stay but it's below standard. The towels were changed and the beds were made but the room wasn't even vacuumed! Not to mention the dusty things around the room. The manager, Carol was friendly enough... Lots of young staff who I guess need some PR practice. Hopefully with time, they will learn. Plus: close to the beach.
Nice hotel on the other side of the road from the beach and boardwalk. Nice comfortable room with spacious bathroom. Some flaws in slightly worn chair and cracked mirror on closet door. Fair complimentary breakfast. Meet needs for just a quick two night getaway during the off-poeak season
Gateway Hotel & Suites, Ascend Hotel Collection places you within a 5-minute walk of popular attractions such as Ocean City Boardwalk and Ocean City Beach. This 84-room hotel has conveniences like a coffee shop/cafe, free in-room WiFi, and free self parking.
Get a pick-me-up at the coffee shop/cafe.
TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include balconies, refrigerators, and coffee makers.
At Gateway Hotel & Suites, Ascend Hotel Collection, guests have access to a gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, free newspapers, and a terrace.
Had to park way in the back due to motorcycles having priority parking in garage. Was told we could check in early due to the fact we had a wedding to go to at 4. Upon arrival was told to come back around 1:30-2:00 o'clock. We were then given our key and when we went our room the maids were sitting in the room on their phones.
We enjoyed the hotel, clean room and beds. They left the broken mini fridge in our room and I didn’t notice the bigger fridge in the corner to use so that was unfortunate, we saw it in the morning. The parking around this hotel is an absolute nightmare though. Drove around the block through traffic 5 times before I was able to finally find and squeeze into a parking spot on-site. Not enough parking and the spaces are much too close for people traveling with SUV’s or bike trailers. They don’t really monitor parking either because almost half the lot people were double parking which through off the ability to back out without hitting anyone. Even though the hotel was nice I would avoid staying here again based on parking alone. Otherwise- great location, right across the street from OC boardwalk entrance.
The property is very conveniently located a block from the boardwalk and close to the bay. The hotel is clean and the furniture is newer. The rooms are huge! So much space. Each room has its own balcony. Staff is very friendly. Parking is free on hotel premises.
The outdoor pool was very cold. The staff at the front desk Ash and Sam were very friendly as were all the staff. The room was clean and the place was close to the Boardwalk and 1 block from the beach. But you did have to cross busy Baltimore Avenue.
The parking could be improved too cramped and hard to get in and out.
I love the Hotel and its one short block from the Beach. The staff is AWESOME!!! I invited other couples to join us in OC and they also loved their room and the staff! I will be staying here again when I return to OC! Thank you so much Gateway!! You ROCK!!!
Clean room great location in distance to beach....
Clean and neat staff was very nice room was clean got there my original room wasn’t ready yet so they upgraded me
