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Gateway Hotel & Suites, an Ascend Hotel Collection Member

2.0 out of 5.0

Recent guest reviews

The front desk person was really nice and helpful.

The hotel needs updating. The breakfast is included in the stay but it's below standard. The towels were changed and the beds were made but the room wasn't even vacuumed! Not to mention the dusty things around the room. The manager, Carol was friendly enough... Lots of young staff who I guess need some PR practice. Hopefully with time, they will learn. Plus: close to the beach.

Nice hotel on the other side of the road from the beach and boardwalk. Nice comfortable room with spacious bathroom. Some flaws in slightly worn chair and cracked mirror on closet door. Fair complimentary breakfast. Meet needs for just a quick two night getaway during the off-poeak season

The cleanliness of the entire hotel, room especially, was the best that we've seen in the area. The hospitality of the the staff was excellent

Staff was very helpful and friendly, would def stay there again, room was very clean, cleaning staff works very hard.-mike

Overall a good hotel for the price, very close to the boardwalk and to the beach, would stay there for another weekend.

The location is unbeatable. The staff, particularly Carol and Don, are wonderful

The hotel stay was great. The only issue I had was that I was there for 3 nights and on the second day my wife and I came back from shopping on the boardwalk and could not get in our room. I had to go down to the front desk and wait a few minutes before anyone helped me because there was no one around and then they told me that my keys had expired. They gave us new keys and everything else was awesome.

My husband and I love the beach and the boardwalk. Most important to me in a hotel is cleanliness. The hotel was clean. It is about 5 years old so the rooms were updated. Flat screen TVs, decent bathrooms. The staff was friendly and accommodating-greeted us by name. In addition it is a block from the boardwalk, free wifi, nice staff, real decent free breakfast-the usual with bacon, sausage, waffles, and eggs. In room fridge, small but clean outdoor pool, laundry facilities. It would be great for a family with children. What more could you ask for from a Sleep Inn? It is not a 5 star hotel with a spa and turn down service, but it is fantastic for a weekend shore vacation. I will surely stay again and recommend this place to anyone.

Staff was friendly; room reasonably clean. Room pics online were accurate. Parking was a bit tight, as other reviews have stated, but not a big deal at all. We have a compact SUV and had no issues; might be more challenging for guests with larger vehicles but the staff is very accommodating and happy to help with getting cars in and out of parking spaces. The lot is right behind the hotel, too... Very convenient. Room fridge was very clean, decent TV. Plenty of towels provided. Not luxury by any stretch but not bad for the location and price.

We had a wonderful stay at the Sleeps Inn. The staff was great, the location was perfect, and the complimentary breakfast was super.

We have stayed here more than once and the staff is very friendly like family. The complementary breakfast is excellent

I came to OC for a reunion with college friends. We were most concerned with a hotel walking distance to the boardwalk and beach. This hotel was perfect for that, and overall had an outstanding location and complimentary parking is provided. The room was average, and very basic. The views are not special, but it was nice to have a balcony, though it overlooked a busy road and into another hotel. The complimentary breakfast was nice, but really lacked in quality. I would recommend this hotel if you are going to OC and want an ideal location for the boardwalk, beach, and related activities.

Beach across street..friendly helpful staff, great continental breakfast..got room sought after by all! Double balcony! Great first visit!

This hotel was very clean and the staff was exceptional. Everyone were friendly and nice. The free breakfast was a nice added amenity and had a nice variety of food to choose from. I especially liked the fact that you could keep your car parked in the hotel parking lot all day the day you checked out, so if you wanted to go to the beach, boardwalk or pool you could. You were allowed to use the pool shower and bathrooms to clean up for your ride home. The boardwalk and beach were one block over so not far to walk. I would stay here again.

This hotel exceeded our expectations. Upon arrival we were told our room had been upgraded for no extra cost. The room was huge and very clean. The bathroom and shower were very spacious as well. The staff was a pleasure to work with and was very helpful. Breakfast was available in the mornings and was very good. The location of this hotel couldn't be beat as it was just a short walk to the beach and boardwalk. The only minor complaint I would have and why I didn't give 5 stars is the parking. It's very crammed and a difficult to maneuver if you have anything bigger than a vw bug. But besides that everything was great! Highly recommended.

Always try to stay at the Sleep Inn & Suite when I visit Ocean City, MD. Great Location, free parking and pleasant and helpful staff.!

Overall I found the hotel to be fantastic. The staff was staff couldn't be nicer and were very welcoming. Our room was spacious with a nice balcony. Once we got there we decided we needed to stay one more night and they were able to accommodate for a very reasonable price. Also great location at the beginning of the boardwalk.

Great Location!!! Across the street of the Boardwalk.

Because of it's location and good quality hotel... I do a lot of weekend getaways in Ocean City, MD and this is my GO TO hotel

11 N Baltimore Ave Ocean City MD

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Gateway Hotel & Suites, an Ascend Hotel Collection Member places you within a 10-minute stroll of Ripley's Believe It or Not Museum and Ocean Bowl Skate Park. This 84-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Trimper's Rides and Oceanic Fishing Pier are also a short walk from this Boardwalk hotel.


Dining

Start your day off right with a free buffet breakfast. Grab a bite to eat at the onsite restaurant or get an energy boost at the coffee shop/café.


Rooms

Gateway Hotel & Suites, an Ascend Hotel Collection Member's 84 air-conditioned rooms provide balconies, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free newspapers, free local calls, and ironing boards.


Property features

Guests of Gateway Hotel & Suites, an Ascend Hotel Collection Member have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you decide to drive, there's free parking. Friendly staff can provide a safe deposit box at the front desk, and also offer advice about sightseeing. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Guest reviews for Gateway Hotel & Suites

Everyone (2) Couples (40) Family (13) Other (2) Friends (5)
5
Everyone

The front desk person was really nice and helpful.

By on Aug 31, 2016

3

ok

Everyone

The hotel needs updating. The breakfast is included in the stay but it's below standard. The towels were changed and the beds were made but the room wasn't even vacuumed! Not to mention the dusty things around the room. The manager, Carol was friendly enough... Lots of young staff who I guess need some PR practice. Hopefully with time, they will learn. Plus: close to the beach.

By , from NY on Aug 13, 2016

4

quick getaway

Couples

Nice hotel on the other side of the road from the beach and boardwalk. Nice comfortable room with spacious bathroom. Some flaws in slightly worn chair and cracked mirror on closet door. Fair complimentary breakfast. Meet needs for just a quick two night getaway during the off-poeak season

By on Sep 17, 2015

5

awesome little getaway

Couples

The cleanliness of the entire hotel, room especially, was the best that we've seen in the area. The hospitality of the the staff was excellent

By on Sep 14, 2015

4

ocean city trip

Families

Staff was very helpful and friendly, would def stay there again, room was very clean, cleaning staff works very hard.-mike

By on Aug 23, 2015

4

escape weekend

Singles

Overall a good hotel for the price, very close to the boardwalk and to the beach, would stay there for another weekend.

By on Jan 15, 2015

5

awesome

GetawayWithFriends

The location is unbeatable. The staff, particularly Carol and Don, are wonderful

By on Dec 7, 2014

4

nice place to stay

Couples

The hotel stay was great. The only issue I had was that I was there for 3 nights and on the second day my wife and I came back from shopping on the boardwalk and could not get in our room. I had to go down to the front desk and wait a few minutes before anyone helped me because there was no one around and then they told me that my keys had expired. They gave us new keys and everything else was awesome.

By on Sep 12, 2014

4

perfect for a beach weekend

Couples

My husband and I love the beach and the boardwalk. Most important to me in a hotel is cleanliness. The hotel was clean. It is about 5 years old so the rooms were updated. Flat screen TVs, decent bathrooms. The staff was friendly and accommodating-greeted us by name. In addition it is a block from the boardwalk, free wifi, nice staff, real decent free breakfast-the usual with bacon, sausage, waffles, and eggs. In room fridge, small but clean outdoor pool, laundry facilities. It would be great for a family with children. What more could you ask for from a Sleep Inn? It is not a 5 star hotel with a spa and turn down service, but it is fantastic for a weekend shore vacation. I will surely stay again and recommend this place to anyone.

By on Aug 31, 2014

3

decent accommodations for the $$$

Couples

Staff was friendly; room reasonably clean. Room pics online were accurate. Parking was a bit tight, as other reviews have stated, but not a big deal at all. We have a compact SUV and had no issues; might be more challenging for guests with larger vehicles but the staff is very accommodating and happy to help with getting cars in and out of parking spaces. The lot is right behind the hotel, too... Very convenient. Room fridge was very clean, decent TV. Plenty of towels provided. Not luxury by any stretch but not bad for the location and price.

By on Aug 22, 2014