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Tokachi Nauman Onsen Hotel

3.0 star property
Family-friendly hotel with a sauna and spa services

Choose dates to view prices

Photo gallery for Tokachi Nauman Onsen Hotel

Spa
Property grounds
Spa
Interior entrance
Spa

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
384-1 Churuishiroganemachi, Makubetsu, Hokkaido, 089-1701
  • Naumann Elephant Museum
    ‪2 min walk‬
  • Nakasatsunai Art Village
    ‪17 min drive‬
  • Tokachigawa Onsen
    ‪49 min drive‬
  • Obihiro (OBO-Tokachi - Obihiro)
    ‪27 min drive‬

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Room options

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room, Non Smoking

  • Sleeps 10
  • 2 Twin Beds and 4 Twin Futons

View all photos for Twin Room with Extra Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room with Extra Bed, Non Smoking

  • Sleeps 5
  • 2 Twin Beds

View all photos for Japanese Style Room for 5 Adults, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Japanese Style Room for 5 Adults, Non Smoking

  • Sleeps 8
  • 5 Twin Futons

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Executive Twin Room, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

Triple Room, Non Smoking

  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Luxury Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Luxury Room, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Western Room

In-room safe, desk, free WiFi, bed sheets

Western Room

  • Sleeps 3
  • 2 Twin Beds

Luxury Room Barrier Free

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Double Beds

Japanese Room

  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese Western Style Room

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Futons

Family Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

About the neighborhood

Makubetsu

Tokachi Nauman Onsen Hotel places you next to Naumann Elephant Museum and within a 15-minute drive of Road Station Sarabetsu. This 17-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Naumann Elephant Museum - 2 min walk - 0.1 miles
  • Nakasatsunai Art Village - 17 min drive - 13.9 miles
  • Forest of Rokka - 20 min drive - 17.6 miles
  • Tokachi Hills - 38 min drive - 33.8 miles
  • Tokachigawa Onsen - 49 min drive - 40.5 miles

Getting around

  • Tokachi - Obihiro Airport (OBO) - 27 min drive

Restaurants

  • ‪食堂このみ - ‬12 min walk
  • ‪味の龍月 - ‬7 min drive
  • ‪焼肉だいじゅ園 - ‬7 min drive
  • ‪満月食堂 - ‬7 min drive
  • ‪蝦夷マルシェ - ‬7 min drive

About this property

Tokachi Nauman Onsen Hotel

Family-friendly hotel with a sauna and spa services
Guests staying at Tokachi Nauman Onsen Hotel enjoy karaoke, a sauna, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this hot springs hotel include meeting rooms, a banquet hall, and a garden.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, electric kettles, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 1500 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 北海道十保生第93-4号指令
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Tokachi Nauman Onsen HOTEL arco Makubetsu
Tokachi Nauman Onsen arco Makubetsu
Tokachi Nauman Onsen arco
Tokachi Nauman Onsen
Tokachi Nauman Onsen HOTEL arco
Tokachi Nauman Onsen HOTEL Hotel
Tokachi Nauman Onsen HOTEL Makubetsu
Tokachi Nauman Onsen HOTEL Hotel Makubetsu

Frequently asked questions

Is free cancellation available at Tokachi Nauman Onsen Hotel?

Tokachi Nauman Onsen Hotel provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tokachi Nauman Onsen Hotel?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Tokachi Nauman Onsen Hotel on May 30, 2025 start from $123.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Tokachi Nauman Onsen Hotel?

This hotel is located in Makubetsu, just steps from Naumann Elephant Museum.

Is parking available on site at Tokachi Nauman Onsen Hotel?

Yes, self parking is offered for free at the hotel.

Does Tokachi Nauman Onsen Hotel include a casino on the premises?

No, Tokachi Nauman Onsen Hotel doesn't have a casino.

Will I find an indoor pool at Tokachi Nauman Onsen Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tokachi Nauman Onsen Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and hot springs.

Are there hot tubs at Tokachi Nauman Onsen Hotel?

No, but this hotel does have on-site hot springs.

Does Tokachi Nauman Onsen Hotel have a restaurant that serves breakfast?

Yes, Tokachi Nauman Onsen Hotel serves a full breakfast each morning for a surcharge from its restaurant.

Will Tokachi Nauman Onsen Hotel allow pets to stay for free?

No, pets aren't allowed at Tokachi Nauman Onsen Hotel though service animals are welcome.

Are there connecting rooms at Tokachi Nauman Onsen Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Tokachi Nauman Onsen Hotel?

The closest major airport to Tokachi Nauman Onsen Hotel is Tokachi - Obihiro Airport (OBO), which is 15.8 mi away (27 minutes by car).

Are there rooms with balconies that I can book at Tokachi Nauman Onsen Hotel?

No, there aren't any guestrooms with balconies at Tokachi Nauman Onsen Hotel.

Tokachi Nauman Onsen Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 10 out of 28 reviews
Rating 6 - Okay. 5 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Hiroko, Monbetugun Okoppe

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

MIHO

Traveled with family
Liked: Property conditions & facilities
温泉の泉質が非常によかった。
Stayed 1 night in Jul 2024

8/10 Good

Hiroshi

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Midori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質がとても良かったです。 フロントの方が子どもたちにも優しく親切でした。 今回時間がなく借りませんでしたが、滞在中に部屋で使えるボードゲームや、公園で使えるボールなどの貸し出しがありました。 清潔感のある部屋で快適に過ごせました。
Stayed 1 night in May 2024

6/10 Okay

????

Stayed 1 night in Jan 2024

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が日帰り温泉になってたので、結構混んでた。 朝食はとても美味しかったです。
Stayed 1 night in Oct 2023

6/10 Okay

Oda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
客室も温泉も良かったのですが、レストランのオペレーションが悪かった。 ①品切れが多い ②呼び出しボタンを押しても時間がかかる ③ホールスタッフが未修練な感じ 実際のところは知りませんが、全体的に以前の3セクっぽい素人感…
Stayed 1 night in Jul 2023

6/10 Okay

TAKAHIRO

Stayed 1 night in Jul 2023

6/10 Okay

しお

Liked: Cleanliness, staff & service
温泉も施設も清潔でよかった！
Stayed 1 night in Sep 2022

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切で助かりました。
Stayed 1 night in Sep 2022

6/10 Okay

hidehiro

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

満室でしたが、快適に過ごせました。 お風呂も落ち着いて入ることができました。 また、ゆっくり行きたいと思います。
Stayed 1 night in Sep 2021

10/10 Excellent

yuko

Stayed 1 night in Jul 2021

8/10 Good

りょう

Stayed 1 night in Dec 2020

8/10 Good

NOBORU

Business traveler
Liked: Cleanliness

温泉最高！

温泉のお湯が凄く良かった！ 肌がツルツルになります(^^)
Stayed 3 nights in Jul 2020

10/10 Excellent

KAZUYUKI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Mar 2020

8/10 Good

Shigeru

Liked: Cleanliness, staff & service

フロント、お風呂、レストラン等のサービスは快適で気持ちよくすごせました。

夕方はお風呂が少し混みあってました。 夜は空いています。 隣の部屋の目覚ましが朝の五時から３０分ごとにしばらく鳴り続けてました。
Stayed 1 night in Oct 2019

10/10 Excellent

MASASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
次回行くときも必ず泊まります
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も広くて清潔感があって過ごしやすかったです。
Stayed 1 night in Jul 2019

10/10 Excellent

michiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

初めての幕別

初めて訪れた幕別。静かで広々として、館内も過ごしやすいところでした。温泉もツルツルで気持ちよく露天風呂も一日二度と浸かりました。レストランの食事も美味しかったです。
Stayed 2 nights in Jun 2019

10/10 Excellent

Shigeru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆっくり過ごすことができました。 お風呂は露天風呂で貸し切り上腿で満喫しました。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture étonnante (tout béton),des chambres japonaises spacieuses et fonctionnelles.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

料理がおいしかった。 夕ご飯、朝食共に。 スタッフの皆さんも親切で笑顔で迎えてくれました。
Stayed 1 night in Nov 2018