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Kangetsuen

3.5 star property
VIP Access

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Photo gallery for Kangetsuen

A wooden cabin with a window overlooking a frozen landscape during sunset.
Japanese Style Superior Room, with open air bath, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets
A buffet setup with various food items and a decorative centerpiece.
Hot springs
Public bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
14-2 Tokachigawa Onsen Minami, Otofuke, Hokkaido, 080-0263
  • Place, Tokachigawa Onsen
    ‪9 min walk‬
  • Place, Tokachigaoka Park
    ‪11 min walk‬
  • Place, Hokkaido Tokachi Ecology Park
    ‪1 min drive‬
  • Airport, Obihiro (OBO-Tokachi - Obihiro)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Japanese-style Room

A hot spring bath with a wooden edge, bamboo wall, and a wooden structure with a water spout.

Japanese-style Room

  • Sleeps 4
  • Free WiFi

View all photos for Japanese-style Room

A hot tub on a balcony with a view of a lake and trees.

Japanese-style Room

  • Sleeps 4
  • Free WiFi

View all photos for Japanese-style Room

A traditional Japanese room with tatami flooring, a low table, chairs, and sliding doors.

Japanese-style Room

  • Sleeps 10
  • Free WiFi

View all photos for Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

  • Hill view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Junior Suite, with open air bath, Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, and a bed with pink bedding.

Japanese Western Style Junior Suite, with open air bath, Non Smoking

  • River view
  • 613 sq ft
  • Sleeps 6
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Style Superior Room, with open air bath, Non Smoking

Japanese Style Superior Room, with open air bath, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Superior Room, with open air bath, Non Smoking

  • River view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free WiFi

View all photos for Superior Japanese Style Room with open air bath

Superior Japanese Style Room with open air bath | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Japanese Style Room with open air bath

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Futons
  • Free WiFi

View all photos for [View Floor] Modern Japanese & Western Style Connecting Rooms (River side), Non Smoking

A room with tatami flooring, a low table, a chair, a television, and a large window with curtains.

[View Floor] Modern Japanese & Western Style Connecting Rooms (River side), Non Smoking

8.0 out of 10
Very good
(1 review)
  • River view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 9
  • 2 Twin Beds OR 2 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Fugetsu

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Fugetsu | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Fugetsu

  • River view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Room, w/ Private Open-air Bath (10 tatami mats + Twin) Special Room Meigetsu

A hot tub on a balcony with a view of the outdoors.

Japanese Western Style Room, w/ Private Open-air Bath (10 tatami mats + Twin) Special Room Meigetsu

  • River view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Style Standard Room, River view, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Standard Room, River view, Non Smoking

  • River view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free WiFi

View all photos for Run of house for Single use

A traditional Japanese room with tatami flooring, a low table, and four chairs.

Run of house for Single use

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • Sleeps 1
  • 1 Twin Bed OR 1 Twin Futon
  • Free WiFi

View all photos for Run of house for 2-5people

A traditional Japanese room with tatami flooring, a low table, and four chairs.

Run of house for 2-5people

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free WiFi

View all photos for [View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

[View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

[View Floor] Japanese Style Room, 10 Tatami-mats, (Rural side), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Room, 40sqm (River side), Non Smoking

A hotel room with two beds, a large window with curtains, a wooden floor, and a view of trees and buildings outside.

Japanese Western Style Room, 40sqm (River side), Non Smoking

8.0 out of 10
Very good
(1 review)
  • River view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Twin Room, Non Smoking

  • Hill view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Japanese Style Room, 8 Tatami-mats, (Rural side), Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Style Room, 8 Tatami-mats, (Rural side), Non Smoking

  • Hill view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Japanese Western Style Room, with daybed (River view), Non Smoking

Japanese Western Style Room, with daybed (River view), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Room, with daybed (River view), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • River view
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking

Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Japanese Western Style Suite, with view bath, living room & private sauna, Non Smoking

  • River view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking

Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Dog Friendly Japanese Western Style Room, 61sqm (River side), Non Smoking

  • River view
  • 657 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Synchronized Twin Room, Japanese Western Style, Non Smoking

Synchronized Twin Room, Japanese Western Style, Non Smoking | In-room safe, iron/ironing board, free WiFi, bed sheets

Synchronized Twin Room, Japanese Western Style, Non Smoking

  • River view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed
  • Free WiFi

View all photos for Superior Japanese Style Room, River View, KOUBAI, Non Smoking

A traditional Japanese-style living room with tatami flooring, a low wooden table, and a television.

Superior Japanese Style Room, River View, KOUBAI, Non Smoking

  • River view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 7
  • 7 Twin Futons
  • Free WiFi

View all photos for Superior Japanese Style Room SHIRAYURI, Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a television.

Superior Japanese Style Room SHIRAYURI, Non Smoking

  • River view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese Style Junior Suite, River View, SHION, Non Smoking

A hotel room with a sofa, a chair, a small table, a television, and a sliding door leading to a balcony.

Japanese Style Junior Suite, River View, SHION, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Room with Tatami Area with Terrace Deck, River View, Non Smoking

A modern bedroom with a large window, a bed, a desk, and a chair.

Room with Tatami Area with Terrace Deck, River View, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Japanese Style Twin Room with Moon View Terrace, River View, Non Smoking

A hotel room with two beds, a desk, a chair, and a large window offering a view.

Japanese Style Twin Room with Moon View Terrace, River View, Non Smoking

  • River view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Modern Japanese Style Room, River View, Non-Smoking

A room with tatami flooring, a low table, a chair, a television, and a large window with curtains.

Modern Japanese Style Room, River View, Non-Smoking

  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

View all photos for Modern Twin Room, River View, Non Smoking

In-room safe, iron/ironing board, free WiFi, bed sheets

Modern Twin Room, River View, Non Smoking

  • River view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Japanese Western Style Room, with Private Open-air Bath (8 tatami mats + Twin),Special Room Suigetsu

Japanese Western Style Room, with Private Open-air Bath (8 tatami mats + Twin),Special Room Suigetsu | Bathroom | Free toiletries, hair dryer, slippers, bidet

Japanese Western Style Room, with Private Open-air Bath (8 tatami mats + Twin),Special Room Suigetsu

  • River view
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Keigetsu

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Keigetsu | Bathroom | Free toiletries, hair dryer, slippers, bidet

Japanese Style Room, w/ Private Open-air Bath (10 tatami mats + 6 tatami mats) Special Room Keigetsu

  • River view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons
  • Free WiFi

About the neighborhood

Otofuke

Kangetsuen places you within a 10-minute stroll of Tokachigawa Onsen and Tokachigaoka Park. This 104-room, 3.5-star ryokan welcomes guests with 3 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • Tokachigawa Onsen - 9 min walk - 0.5 miles
  • Tokachigaoka Park - 11 min walk - 0.6 miles
  • Hokkaido Tokachi Ecology Park - 1 min drive - 0.7 miles
  • Obihiro City Office - 14 min drive - 7.0 miles
  • Ryugetsu Tokachi Sweetpia Garden - 16 min drive - 9.8 miles

Getting around

  • Satsunai Station - 10 min drive
  • Obihiro Station - 19 min drive
  • Tokachi - Obihiro Airport (OBO) - 34 min drive

Restaurants

  • ‪マクドナルド - ‬7 min drive
  • ‪インデアン - ‬7 min drive
  • ‪平和園札内店 - ‬8 min drive
  • ‪中華飯店錦華園 - ‬9 min drive
  • ‪コンベンションルーム白鳥 - ‬5 min walk

About this property

Kangetsuen

Kangetsuen features karaoke, free WiFi in public areas, and conference space. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs ryokan include a computer station, a terrace, and laundry facilities.
55-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Refrigerators and safes are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 4:00 AM to 9:00 AM. There are hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Mugi
  • Nire no Mori
  • Senka
  • Togetsu

Things to do

  • Hot springs
  • Karaoke

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 2,680 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • Massage
  • Public bath open from 4:00 AM - 9:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 3300 per pet, per night
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children
  • Pet fee: JPY 3300 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kangetsuen Inn Otofuke
Kangetsuen Inn
Kangetsuen Otofuke
Kangetsuen
Kangetsuen Hokkaido, Japan - Otofuke-Cho
Kangetsuen Ryokan
Kangetsuen Otofuke
Kangetsuen Ryokan Otofuke

Frequently asked questions

Are free cancellation options available at Kangetsuen?

Kangetsuen offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Kangetsuen?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at Kangetsuen on Jul 17, 2026 start from $223, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Kangetsuen?

This ryokan in Otofuke is within a 10-minute walk of Tokachigawa Onsen and Tokachigaoka Park. Hokkaido Tokachi Ecology Park is also within a driving distance of 0.9 mi.

Is parking available on site at Kangetsuen?

Yes, self parking is offered for free at the ryokan. Wheelchair-accessible parking is also available for guests.

Is there a spa at Kangetsuen?

Spa services at the ryokan include aromatherapy, massages, and body treatments.

Does Kangetsuen include a casino?

No, Kangetsuen doesn't have a casino.

Is there an indoor pool at Kangetsuen?

No, there is no indoor pool at this ryokan.

Is Kangetsuen a good place to stay for couples?

This riverfront ryokan offers plenty of amenities for couples including 3 restaurants, hot springs, and a bar/lounge.

Does Kangetsuen have a hot tub?

No, this ryokan doesn't have a spa tub.

Does Kangetsuen feature a restaurant that includes a breakfast menu?

Yes, Kangetsuen has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Kangetsuen allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Kangetsuen for a fee of JPY 3300 per pet, per night. The property also provides food and water bowls.

Does Kangetsuen have connecting rooms available?

Yes, this ryokan has connecting rooms you can book for your group event or vacation.

How far is the airport from Kangetsuen?

The closest major airport to Kangetsuen is Tokachi - Obihiro Airport (OBO), which is 17.5 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Kangetsuen?

Yes, some guestrooms at this ryokan offer either a balcony and a deck/patio where guests can enjoy river and hill views.

Kangetsuen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 446 reviews
Rating 8 - Good. 163 out of 446 reviews
Rating 6 - Okay. 51 out of 446 reviews
Rating 4 - Poor. 13 out of 446 reviews
Rating 2 - Terrible. 6 out of 446 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Love the onsen.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tsz Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the best hot spring hotel I stayed!! Highly recommended
Stayed 1 night in Nov 2023
Verified

8/10 Good

Shiro

Liked: Cleanliness, property conditions & facilities, room comfort

Highly recommended

The food was amazing. The room was very clean and the tea set in the room was really nice. The bath was great, too.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Sau Yee

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Jul 2025
Verified

8/10 Good

EMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ryokan with Tokachi River facing

The ryokan certainly has accumulated a fair bit of ages, however, it was relatively well maintained. Onsen bath was great, it Moor Spring as they claimed has the highest level of mineral, great for skin. I love the dinner best, with international as well as Japanese styles cuisine. I managed to secure the a Japanese styles room with open air private bath. The summer has considerable humidity, and ryokan attempted to use dehumidifier to remove the humidity. Overall experience was good.
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

Shinji

Disliked: Staff & service, property conditions & facilities
I’m planing to call Expedia for refund for this facility. Room had no ac control (it was the hottest day ever), room smells pee and no refund for breakfast nor change to dinner even they are same cost.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Lim

Liked: Property conditions & facilities, room comfort
Need to improve food varieties in dinner & room too hot as air cond not functioning well . Extra bed has to be made by ourselves as no service provided. If buffet can be upgraded to omakase with pay will be better .
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Jon

Liked: Staff & service
Disliked: Cleanliness
The hotel is very dated. The room was very unusual with the sink and toilet in the foyer of the room; very unusual. Our room had an outdoor onsen that was also very dated with the wood of the bath crumbling and wood rot. The dinner was not memorable with the beef and pork dishes tasteless. No one speaks English here so you bettee know some Japanese. Thw most notable thing about the room was the SMELLY TOILET. SMELLS LIKE SOMEONE URINATED ON THE FLOOR AND IT WAS NEBER CLEANED UP.
Stayed 1 night in May 2025
Verified

8/10 Good

Tan Kok

Liked: Cleanliness, property conditions & facilities
The staff at the counter don't seems to be able communicate effectively. We checked in quite late and we were told about dinner need reservation before specific time resulting we headed out nearby ramen shop but were not accepting anymore customer. We went back to our room and order for room service but was declined because the staff couldn't speak english. We snacked on our biscuit at the end as our dinner.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

みほ

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
朝食は時間通りに食堂へ向かったが､20分以上待った｡ エクストラベッドの敷布にも髪の毛が絡まっていた｡ スタッフの雰囲気対応はとても良かった｡
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katsuhide

Liked: Cleanliness, amenities, property conditions & facilities
大変良かった。
Stayed 1 night in Dec 2025
Verified

8/10 Good

TAKAYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バイキングはファミリー向けで良かった。露天風呂付き客室もゆっくりできて、ラウンジが利用できたのが非常に良かった。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KYOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
モール温泉は肌がツルツルになりとてもよかったので、売店で入浴剤とクレイパックを購入しました。 お料理はバイキングでしたが、おいしかったです。 お部屋は川側で鶴が見え、窓が大きかったので眺めがよかったです。
Stayed 1 night in Oct 2025
Verified

4/10 Poor

toshitatu

Liked: Cleanliness
価格の割には食事がイマイチ！ 十勝の食材を推してみたら？
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Hiroo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
眺望がよく、最高のデザインの広いお部屋で、大満足でした。また、必ずまた来ます！
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

バイキングは良かったですよ 夕食は勿論、朝食も！
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mikio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素晴らしい温泉で快適な滞在

5階の和室に宿泊。田園側でしたが、部屋も清潔で景色も素晴らしく快適な滞在でした。売りの天然モール温泉は良好な泉質で、ゆっくりのんびりと入浴して旅の疲れを癒やしました。夕食、朝食のバイキングはメニューも豊富で十二分に堪能できました。ただ仕方ないことですが、夕食は遅い時間に指定されたため、最後の方はなくなっていたメニューもあったので、できれば早い時間帯の食事が良かったかと思います。
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
お部屋についている露天風呂は　とても気持ちが良かったです。でもシャワー室の水圧が弱すぎて　洗うのが大変でした。
Stayed 1 night in Jul 2025
Verified

8/10 Good

Yuk Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
河景景觀一般 部屋細小，早餐美味 職員有禮親切，性價比高
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルでした。又行きます。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サウナ後に星空を眺めながら外気浴できる環境が素晴らしかったです。絶対都心では味わえない贅沢ができて、お部屋も綺麗で大満足でした。
Stayed 1 night in Sep 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場が良かった。
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yuzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備若干古い箇所もあるが、運営の創意工夫が至るところで感じられ、とても快適だった
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yasushi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外のお客さんと宿泊しました。とても高評価をいただきました。好き嫌いがあると思い、ブッフェ式の夕食がよかったのでメチャメチャ喜ばれました。 また行きたいです。
Stayed 1 night in Aug 2024