Vacation was enjoyable in this house after we got over the cleanliness issue(s). Arrived for check in at 4:00PM as we were told, went inside and cleaning crew had not cleaned from previous occupant. Within a couple minutes, multiple cleaning crew pulled in and were there till 5:30PM. As they left, they apologized for the wait, and commented that "someone had a cat and there was hair everywhere". My family ended up cleaning behind the 'cleaning crew"; we vacuumed and wiped down everything right away. We had to run the dishwasher because there were dirty dishes in there, and we found coffee grounds in one of the "clean" cups in the cabinet, along with a dirty salad bowl in the cabinet. Finally, it was very obvious that the bedding had not been washed; multiple stains on the wrinkled comforters in multiple bedrooms, and hairs on pillowcases. We removed the dirty bedding and bought and used our own, including pillows. We did let the rental company know about the bedding issues and the lady was apologetic and had no idea that we came into a dirty house. She said that the cleaning should have been done by 3:30PM before our check-in, and she offered to reimburse us for the bedding if I provide a receipt. Since saving a receipt during all that was not high on my list, I guess I'll have to eat that expense. But all in all, once the house was clean, it was a nice place to stay. However, arriving to a dirty house and having to make a trip to the store for bedding right after arrival was unacceptable and enough to keep us from staying here again.