See all properties

Grand Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Grand Hotel

Garden
Exterior
Indoor pool
Staircase
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Grand Hotel Rd, Nuwara Eliya, 22200
  • Place, Victoria Park
    ‪5 min walk‬
  • Place, Nuwara Eliya Golf Club
    ‪7 min walk‬
  • Place, Lake Gregory
    ‪20 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Hill View

Deluxe Double Room, 1 Bedroom, Hill View | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room, 1 Bedroom, Hill View

8.8 out of 10
Excellent
(8 reviews)
  • Hill view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Gregory's Suite

Gregory's Suite | Living area | TV

Gregory's Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Queen Elizabeth Suite

Queen Elizabeth Suite | Premium bedding, minibar, in-room safe, desk

Queen Elizabeth Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Nuwara Eliya

Grand Hotel places you within a 10-minute stroll of Victoria Park and Nuwara Eliya Golf Club. This 154-room, 4-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Victoria Park - 5 min walk - 0.3 miles
  • Nuwara Eliya Golf Club - 7 min walk - 0.4 miles
  • Assemblies of God Church Nuwara Eliya - 13 min walk - 0.7 miles
  • Galway Forest Reserve - 20 min walk - 1.1 miles
  • Lake Gregory - 20 min walk - 1.1 miles

Restaurants

  • ‪Grand Hotel - ‬1 min walk
  • ‪Cafe Noshers - ‬18 min walk
  • ‪t-lounge by Dilmah - ‬1 min walk
  • ‪Barista - ‬10 min walk
  • ‪Milano Restaurant - ‬11 min walk

About this property

Grand Hotel

Guests of Grand Hotel enjoy a full-service spa, an indoor pool, and a gym. You can put free valet parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a business center.
TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer free toiletries and bathrobes, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Spa has 3 treatment rooms including rooms for couples. The spa is open daily.

Similar properties

Restaurant
The Golden Ridge Hotel
Nuwara Eliya
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 26 reviews
$211 nightly
The price is $249
Jun 19 - Jun 20
Total with taxes and fees
The Golden Ridge Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Grand Indian
  • Grand Thai
  • Magnolia

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 125
  • Christmas Eve (December 24) Gala Dinner per child: USD 60 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 200
  • New Year's Eve (December 31) Gala Dinner per child: USD 100 (from 5 to 11 years old)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.

Property is also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Is a free cancellation option available at Grand Hotel?

Grand Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Hotel?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel on Jun 6, 2026 start from $282, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Grand Hotel?

This hotel in Nuwara Eliya is within a 10-minute walk of Nuwara Eliya Golf Club and Victoria Park. You'll also find Lake Gregory and Lover's Leap Waterfall within a short drive.

Is parking available on site at Grand Hotel?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at Grand Hotel?

Grand Spa is the hotel's full-service spa and services include couples treatments.

Does Grand Hotel feature a casino on the premises?

No, Grand Hotel doesn't have a casino.

Is there an indoor pool at Grand Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

Is Grand Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including 4 restaurants, an indoor pool, and a full-service spa.

Does Grand Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Grand Hotel feature a restaurant that includes a breakfast menu?

No, Grand Hotel doesn't have a restaurant that serves breakfast.

Does Grand Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Hotel.

Does Grand Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Grand Hotel?

No, you won't find guestrooms with balconies at Grand Hotel.

Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 195 reviews
Rating 8 - Good. 51 out of 195 reviews
Rating 6 - Okay. 16 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 5 out of 195 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, wonderful breakfast and very attentive staff. Only thing missing was sun loungers outside somewhere. Beautiful gardens.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
One of the nicest hotels we have stayed in, wonderful staff and an incredible building!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm pool and great gym, enjoyed the sauna.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beautifully preserved period colonial property. Staff very good. Restaurants excellent - large breakfast buffet, afternoon tea fantastic and had two very good meals at the Indian and Thai restaurants. There is one thing that really lets it down though and that is the loud music played during afternoon tea by a flautist to a backing soundtrack and the live band in the bar at night. In my opinion both overly loud and really impact the ambience.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Damodharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
This was a luxurious property with fantastic amenities and excellent food selections.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Sanjeevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Celestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - last visited in 1974 and 1978! Loved the gardens and the maintenance of the hotel and surroundings. Service was super - friendly staff - will definitely visit again.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely comfortable stay

A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Adeel

Liked: Cleanliness, property conditions & facilities
Hotel with lots of historic character. Admin/hotel check-in staff was ok - just like any other mass hotel no customized attention or recognition of guests. Breakfast staff was very courteous.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were surprised by the size and substance of the building which combines Tudor and Edwardian style. The staff were charming and their service was faultless. Most cocktails were delicious and the food top notch.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Shashidhar

Liked: Amenities
Every aspect of this hotel can be improved. First the Pro - the Hotel was Grand and impressive from outside. Breakfast was good and had variety. The Indian restaurant in a seperate building from the hotel had incredible food. The outside grounds were well designed. Cons - The staff were very upper lip and lacked English speaking skills. The rooms need major modernization and lacked simple Phone charging USB ports. The sinks drained very very slow. The plumbing needs upgrading. The Shower Tub needs a Glass enclosure instead of the flimsy curtain that blows open and wets the outside area. The electric fireplace was noisy and had an ancient look. The property had a British feeling but lacked warmth and was ancient in appearance.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Selvarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
She was a grand lady totally elegant. The staff was par excellance.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Heba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alex T

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply superb. The staff were extremely attentive and polite
Stayed 2 nights in Sep 2023
Verified

8/10 Good

petranella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent classic, historical hotel

Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High tea only okay.

Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Sovit

Disliked: Cleanliness, staff & service
Pros: Location, Garden around the property, restaurants outside the property Cons; Very old, uneven floors inside the room, bathroom smells of sewage, musty smelling rooms, only one lift in one corner of huge floors resulting in a lot of walking, unresponsive staff, cold/poor quality breakfast buffet, staff wanted to charge me LKR 2800/- for an extra veg sandwich when I asked them to pack it for the morning of my checkout. I had paid for a full buffet breakfast for 3 and was unable to have it due to an early checkout. Very disappointing stay at Grand!
Room
Room
Hallway
Garden surrounding the hotel
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Ravi

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with a traditional feel. Service is good but felt the level of service was not consistent for all guests. On occasions western guests got treated differently, eg with more attention vs guests of an ethnic origin. The service in general was very slow. We had to wait over 25 mins for a simple tea! The pool and gym area are nice as well as the gardens
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Poor value for money

Historical hotel with plenty of staff but overall it is overrated. Poor value for money.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel to relax for a few days

We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

David

Liked: Cleanliness, amenities
The hotel promises a grand experience but falls short of that. Upon arrival there are many staff buzzing around you, which is unnecessarily overwhelming. The room was musty smelling but staff did nothing about that. Several things didn’t work, but were not fixed, despite profuse promises that they were doing everything to take care of us. Hallway noise was clearly heard through the door, which was a problem since there were so many families with small loins children who came from different cultures and had vastly different levels of concern for other guests. Four restaurants, and the food was good, but priced at the level of major cities in the US. Beds, however, were excellent and the buffet for breakfast was also excellent. But not enough for us to return.
Stayed 2 nights in Aug 2025

Hotels

Flights

Cars

Packages