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Galaxy Grand Hotel

3.5 star property

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Restaurant
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Exterior detail
Deluxe Triple Room, Balcony, Lake View | Lake view
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service

Explore the area

View in a map
82/1 Magasthota, Nuwara Eliya, 22200
  • Place, Lake Gregory
    ‪1 min walk‬
  • Place, Victoria Park
    ‪3 min drive‬
  • Place, Galway Forest Reserve
    ‪4 min drive‬

Room options

View all photos for Double Room, Balcony, Lakeside

Double Room, Balcony, Lakeside | Premium bedding, minibar, in-room safe, desk

Double Room, Balcony, Lakeside

  • Lake view
  • 236 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room, Balcony, Lake View

TV, fireplace

Deluxe Triple Room, Balcony, Lake View

  • Lake view
  • 2497 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

Family Room

  • Partial lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Nuwara Eliya

Galaxy Grand Hotel places you next to Lake Gregory and within 2 miles (3 km) of Moon Plains Viewpoint. This 10-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Lake Gregory - 1 min walk - 0.1 miles
  • Victoria Park - 3 min drive - 1.9 miles
  • Galway Forest Reserve - 4 min drive - 1.8 miles
  • Pedro Tea Factory - 7 min drive - 2.5 miles
  • Lover's Leap Waterfall - 8 min drive - 2.5 miles

Getting around

  • Haputale Railway Station - 54 min drive

Restaurants

  • ‪Grand Hotel - ‬4 min drive
  • ‪Cafe Noshers - ‬4 min drive
  • ‪t-lounge by Dilmah - ‬4 min drive
  • ‪Barista - ‬3 min drive
  • ‪Indian Summer Restaurant - ‬18 min walk

About this property

Galaxy Grand Hotel

At Galaxy Grand Hotel, guests have access to free WiFi in public areas, express check-in, and express check-out. There's free parking and an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a terrace, laundry facilities, and a garden.
TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer free toiletries and bidets. Fireplaces, balconies or patios, and minibars are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Front of property
Hotel Bulwark
Nuwara Eliya
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 7 reviews
$68 nightly
The price is $82
Jun 23 - Jun 24
Total with taxes and fees
Hotel Bulwark

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Galaxy Grand Hotel Nuwara Eliya
Galaxy Grand Nuwara Eliya
Galaxy Grand Hotel Hotel
Galaxy Grand Hotel Nuwara Eliya
Galaxy Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

Are free cancellation options available at Galaxy Grand Hotel?

Galaxy Grand Hotel provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do close to Galaxy Grand Hotel?

This hotel is located in Nuwara Eliya, just steps from Lake Gregory. You'll also find Nuwara Eliya Golf Club and Lover's Leap Waterfall within a short drive.

Is parking available on site at Galaxy Grand Hotel?

Yes, self parking is offered for free at the hotel.

Does Galaxy Grand Hotel feature a casino?

No, Galaxy Grand Hotel doesn't have a casino.

Will I find an indoor pool at Galaxy Grand Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Galaxy Grand Hotel?

Couples will appreciate amenities at this hotel, including 24-hour room service and a fireplace in each guestroom, and some feature lake view.

Does Galaxy Grand Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Galaxy Grand Hotel have a restaurant that serves breakfast?

Yes, Galaxy Grand Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Galaxy Grand Hotel allow pets to stay for free?

No, pets aren't allowed at Galaxy Grand Hotel.

Does Galaxy Grand Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Galaxy Grand Hotel?

Yes, every guestroom at Galaxy Grand Hotel comes with a balcony/patio and some offer lake and park views.

Galaxy Grand Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 3 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MINH TAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I loved the hotel.

We are proud to be the first Vietnamese couple who stay 2 nights in this hotel. :) It was very new hotel, all the facilities were good. We had a warm welcome by friendly staff. Checking-in is quick & the room was excellent. It is spacious & all new equipments. We had a lake-view room & it is very beautiful seeing the lake with lot of fog like in the heaven. Breakfast & dinner were nice. I loved the ice-cream with fruit & nut for dessert on the 1st evening. Fried rice was beautiful. The receptionist always take care of us & very informative. They answered all the questions we asked, very helpful. In conclusion, this hotel is extremely excellent. Highly recommended for all off my friends & anybody who want to stay in Nuwara Eliya. This is your best choice.
Stayed 2 nights in May 2017
Verified

6/10 Okay

fahad

Disliked: Cleanliness, staff & service, property conditions & facilities

فقط الاطلاله حلوه غيره بح

لا يوجد مصعد لا يوجد واي فاي ضعيف اكلهم اعتبره غير موجود لكن بالقرب منهم مطعم هندي دقيقه مشي يسار الفندق وانته طالع منه
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place providing basic facilities. Friendly staff. Breakfast was limited but OK The location of his place is excellent with brilliant lake views
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad
Stayed 3 nights in Aug 2018
Verified

6/10 Okay

YUNIS

Liked: Staff & service, property conditions & facilities

جيد

مريحة
Stayed 3 nights in Aug 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

omfort at a good price.

great one nighter
Stayed 1 night in May 2018
Verified

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view of the lake

As of date, this is a relatively new hotel with adequate amendities. Rooms were well maintained - good comfy bed; clean bathroom; television, air conditioner and lights were working fine. Staff was polite and provided great service - they even prepared our breakfast in packed boxes on the day we set off at 5am. The hotel is located conveniently by the main road; there is a good Indian restaurant right next to it (worth a visit even though it is a bit pricey).
Stayed 1 night in Jan 2018
Verified

4/10 Poor

anne

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Overpriced hotel with difficult access to toomd

This hotel has comfortable beds and an ok breakfast but that’s about all it’s got going for it. There are many dodgy stairs to get to reception then a weird ramp for the next level, then even more dodgier stairs from there. Our room was expensive and had a charming view over the neighbours washing and not the lake. We had to ask for a mini bar and soap. Staff are trying hard but just don’t cut it. It’s slso a Muslim run hotel so no alcohol served.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Vipula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SUPER Urlaub

Ideal für Familien Urlaub!uns hat es perfekt gepasst und gefallen.
Stayed 4 nights in Oct 2017
Verified

8/10 Good

Mayank

Liked: Staff & service, property conditions & facilities, room comfort

Lovely stay at Galaxy Grand

Nice good new property right on the lake. Rooms are fresh and everything is new. There is no lift. Travellers be wary of many mosquitoes in the room balcony but room remains insulated if you don't open the balcony door. It is due to the weather and presence lake. Also in the restaurant, there are number of flies which Hotel staff could not take care of. Besides this hotel excelled in all other departments.
Stayed 1 night in Sep 2017
Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ليس بذاك الروعة

افضل شي الاطلالة فقط الاكل سيئ جدا ازعاج لانه بجانب الطريق اخلاق الي فيه جميلة ومتعاونين
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

med

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a big deception!

the only positive thing to say: the staff is pretty friendly and helpful. everything else was just very bad and we were deceived, it was not at all how we expected. it's a new (or renovated?) "hotel" (actually it's more like a guesthouse). but it isn't in a very good condition. when I took my shower, the installation of the shower fell on me! also there are cables in the shower cabine?! the bathroom had an horrible smell that didn't go away. There is a lot of humidity in the hotel room. breakfast is very poor, really not food quality and very little choice. The location isn't very interesting as well. It really isn't a 3* and definitely not worth the price.
Stayed 1 night in Sep 2017
Verified

4/10 Poor

Pele

Disliked: Cleanliness, staff & service

Grand hotel gran decepción

Hotel con una limpieza nula. El servicio es lento y se les olvida todo cuando pides alguna cosa. Lejos del centro y siempre tienes que moverte con tuk tuk. Sin calefaccion y tuvimos que pedir un calefactor electrico.
Stayed 3 nights in Sep 2017
Verified

4/10 Poor

John and Claire

Disliked: Cleanliness, room comfort

New hotel with room for improvement

This was a newly finished hotel but clearly not ready for paying guests. We had to ask three times for towels for the room, and when they did eventually come there was only one set and not two sets so we had to ask again for another set of towels. After a full day out touring the area we were upset to find that the room had not been made up or cleaned and also there was a bad drain smell. Although they apologised for not making up the room we felt they were very inexperienced in the hotel business and didn't know what was expected. As the awful smell could not be sorted they did provide an alternative room and helped us move our things. The staff seemed very young and had little knowledge of the surrounding area or indeed how much a tuk tuk should cost to get into the centre of the town. I am sure in time it will improve but for the time being I wouldn't recommend it. (Don't forget to bring a warm jumper and trousers as being so high up it does get cold especially in the evenings.)
Stayed 2 nights in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Puutteita

Tallelokero ja takka puuttuivat, vaikka näin varustelutaso ilmoitettiin. Samoin buffet aamiainen oli vain toisena aamuna. Lämmitystä ei ole, joten voi olla hiukan kylmä muuhun maahan verrattuna. Muuten siisti pikkuinen hotellli.
Stayed 2 nights in Jun 2017
Verified

10/10 Excellent

narasimman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Manager was so impressive.We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. The was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel. Thousand times better than seven stars hotel. I love you this hotel because staffs can understand guests feeling.
Verified

10/10 Excellent

narasimman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adorable manager

We had a great stay in a new hotel.awesome building creations. My mom is a disabled person. The manager(Mohamed) was so adorable. He just became and helped to handle her. front desk staffs are so helpful especially atheef and gawdesh. Breakfast contains so many varieties. Taste and healthy breakfast. There was small issues in our rooms. But they solved the all problems quickly. Rooms were clean and creative. Excellent lake view.Good to see sunrise naturally. I definitely recommend this hotel
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018