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The Ritz-Carlton, Astana

5.0 star property
Art Deco hotel with 2 restaurants and a full-service spa

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Photo gallery for The Ritz-Carlton, Astana

2 restaurants, international cuisine
Property video
Lobby
Lobby
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Parking included

Explore the area

View in a map
16 Dostyk Street, Astana, 010016
  • Place, Bayterek Tower
    ‪5 min walk‬
  • Place, Kazakhstan Central Concert Hall
    ‪10 min walk‬
  • Place, Astana Arena
    ‪4 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Non Smoking, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (View)

Junior Suite, 1 King Bed, Non Smoking (View) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking (View)

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area | 1-inch TV with cable channels

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1238 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Carlton Suite, 1 King, Non Smoking (City View)

Carlton Suite, 1 King, Non Smoking (City View) | Minibar, in-room safe, desk, laptop workspace

Carlton Suite, 1 King, Non Smoking (City View)

  • 1668 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view) | Minibar, in-room safe, desk, laptop workspace

The Ritz-Carlton Suite, 1 King, Non Smoking (Baiterek view)

  • 2906 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Astana

Located in Yesil District, The Ritz-Carlton, Astana is within a 10-minute walk of popular sights such as Parliament of Kazakhstan and Singing Fountain. This 157-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Bayterek Tower - 5 min walk - 0.3 miles
  • Singing Fountain - 5 min walk - 0.3 miles
  • Kazakhstan Central Concert Hall - 10 min walk - 0.6 miles
  • Astana Arena - 4 min drive - 1.9 miles
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive - 2.4 miles

Getting around

  • Astana Railway Station - 25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 21 min drive

Restaurants

  • ‪MADO - ‬10 min walk
  • ‪Өzen - ‬3 min walk
  • ‪Mökki - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Lou Lou - ‬7 min walk

About this property

The Ritz-Carlton, Astana

Art Deco hotel with 2 restaurants and a full-service spa
The Ritz-Carlton, Astana features a full-service spa, an indoor pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for KZT 30000 per vehicle one-way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Minibars, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: KZT 24,000 for adults and KZT 12,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ozen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (15,070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 26 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 1-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for KZT 50000 per pet (varies based on length of stay)
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)

Children and extra beds

  • Rollaway/extra beds are available for KZT 20000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately KZT 24000 for adults and KZT 12000 for children
  • Airport shuttle fee: KZT 30000 per vehicle (one-way)
  • Pet fee: KZT 50000 per pet (varies based on length of stay)
  • Rollaway bed fee: KZT 20000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Ritz Carlton Astana Nur Sultan
Ritz-Carlton Astana Hotel Nur-Sultan
Ritz-Carlton Astana Nur-Sultan
Hotel The Ritz-Carlton, Astana Nur-Sultan
Nur-Sultan The Ritz-Carlton, Astana Hotel
The Ritz-Carlton, Astana Nur-Sultan
Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Hotel The Ritz-Carlton, Astana
The Ritz Carlton Astana
Ritz Carlton Astana Nur Sultan
Ritz-Carlton Astana Hotel Nur-Sultan
Ritz-Carlton Astana Nur-Sultan
Hotel The Ritz-Carlton, Astana Nur-Sultan
Nur-Sultan The Ritz-Carlton, Astana Hotel
The Ritz-Carlton, Astana Nur-Sultan
Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Hotel The Ritz-Carlton, Astana
The Ritz Carlton Astana
Ritz Carlton Astana Nur Sultan
Ritz-Carlton Astana Hotel Nur-Sultan
Ritz-Carlton Astana Nur-Sultan
Hotel The Ritz-Carlton, Astana Nur-Sultan
Nur-Sultan The Ritz-Carlton, Astana Hotel
The Ritz-Carlton, Astana Nur-Sultan
Ritz-Carlton Astana Hotel
Ritz-Carlton Astana
Hotel The Ritz-Carlton, Astana
The Ritz Carlton Astana

Frequently asked questions

Is a free cancellation option available at The Ritz-Carlton, Astana?

The Ritz-Carlton, Astana offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, Astana?

As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Astana on Nov 2, 2025 start from $163.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Ritz-Carlton, Astana?

This hotel is situated in Yesil District within a 10-minute walk of Singing Fountain, Bayterek Tower, and Parliament of Kazakhstan. You'll also find Kazakhstan Central Concert Hall and Keruen less than a mile away.

Is parking available on site at The Ritz-Carlton, Astana?

Yes, secured self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa at The Ritz-Carlton, Astana?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, couples treatments, and body wraps.

Does The Ritz-Carlton, Astana have a casino?

No, The Ritz-Carlton, Astana doesn't have a casino.

Is there an indoor pool at The Ritz-Carlton, Astana?

Yes, this hotel has an indoor pool.

Is The Ritz-Carlton, Astana good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at The Ritz-Carlton, Astana?

Yes, this hotel has a spa tub.

Does The Ritz-Carlton, Astana have a restaurant with a breakfast menu?

Yes, The Ritz-Carlton, Astana has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will The Ritz-Carlton, Astana allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at The Ritz-Carlton, Astana for a fee of KZT 50000 per pet, per stay.

Does The Ritz-Carlton, Astana have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Ritz-Carlton, Astana?

The closest major airport to The Ritz-Carlton, Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 8 mi away (21 minutes by car).

Can I book a room with a balcony at The Ritz-Carlton, Astana?

No, there aren't any guestrooms with balconies at The Ritz-Carlton, Astana.

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