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Sheraton Astana Hotel

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Astana

Choose dates to view prices

Photo gallery for Sheraton Astana Hotel

Indoor pool
Creator video
Exterior
Lobby lounge
Presidential Suite, 1 Double Bed | Living room | Flat-screen TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Syganak Street 60/1, Astana, Z05T6B0
  • Place, Bayterek Tower
    ‪9 min walk‬
  • Place, Kazakhstan Central Concert Hall
    ‪12 min walk‬
  • Place, Parliament of Kazakhstan
    ‪12 min walk‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪16 min drive‬

Room options

View all photos for Club Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 323 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds

  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed

  • City view
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living room | Flat-screen TV

Executive Suite, 1 King Bed

  • 990 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

Presidential Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite, 1 Double Bed

  • City view
  • 1798 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Living room | Flat-screen TV

Premium Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Apartment, 1 Bedroom

  • City view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Astana

Located in Yesil District, Sheraton Astana Hotel is a leisurely stroll from popular sights such as Bayterek Tower and Singing Fountain. This 287-room, 5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool. Centrally located in Astana, the hotel is connected to a shopping center and also a short walk from Kazakhstan Central Concert Hall and Kazakhstan Ministry of Foreign Affairs.

What's nearby

  • Bayterek Tower - 9 min walk - 0.5 miles
  • Singing Fountain - 10 min walk - 0.6 miles
  • Kazakhstan Central Concert Hall - 12 min walk - 0.7 miles
  • Parliament of Kazakhstan - 12 min walk - 0.7 miles
  • Kazakhstan Ministry of Foreign Affairs - 14 min walk - 0.8 miles

Getting around

  • Astana Railway Station - 27 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 32 min drive

Restaurants

  • ‪Galmart - ‬10 min walk
  • ‪Starbucks Reserve - ‬9 min walk
  • ‪Өzen - ‬7 min walk
  • ‪Salter’s Fine Meats - ‬2 min walk
  • ‪Mökki - ‬7 min walk

About this property

Sheraton Astana Hotel

Luxury hotel with 2 restaurants connected to a shopping center in Astana
At Sheraton Astana Hotel , guests enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free valet parking if you drive. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and toilets with an electronic bidet. Minibars, espresso makers, and free local calls are also available. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sheraton Spa & Fitness. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Exterior
The Ritz-Carlton, Astana
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.8 out of 10, Exceptional, 61 reviews
$193 nightly
The price is $223
Mar 7 - Mar 8
Total with taxes and fees
The Ritz-Carlton, Astana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; KZT 18,150 to 18,150 for adults and KZT 9,075 to 9,075 for children
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Emiliya
  • SALTER'S

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 3:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 12 2026 to January 28 2026 (dates subject to change):
  • One of the dining venues
The property will be renovating from January 12 2026 to January 20 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for KZT 45000 per accommodation, per stay
  • 1 total pets

Children and extra beds

  • Rollaway/extra beds are available for KZT 11200 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately KZT 18150 to 18150 for adults, and KZT 9075 to 9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11200 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Frequently asked questions

Is a free cancellation option available at Sheraton Astana Hotel ?

Sheraton Astana Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Astana Hotel ?

As of Feb 9, 2026, prices found for a 1-night stay for 2 adults at Sheraton Astana Hotel on Feb 21, 2026 start from $136.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sheraton Astana Hotel ?

This hotel is situated in Yesil District within a short 11-minute walk of Bayterek Tower and also 14 minutes on foot from Kazakhstan Central Concert Hall. You'll also find Parliament of Kazakhstan and Keruen less than a mile away.

Will I be able to park at Sheraton Astana Hotel ?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Sheraton Astana Hotel ?

Sheraton Spa & Fitness is the name of the hotel's full-service spa available for guests to enjoy.

Does Sheraton Astana Hotel feature a casino?

No, Sheraton Astana Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Astana Hotel ?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Sheraton Astana Hotel ?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 restaurants, and a full-service spa.

Does Sheraton Astana Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Sheraton Astana Hotel have a restaurant with a breakfast menu?

Yes, Sheraton Astana Hotel has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge. Please note that the dining venue will be closed between January 12 2026 and January 28 2026 (subject to change).

Does Sheraton Astana Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Sheraton Astana Hotel for a fee of KZT 45000 per accommodation, per stay.

Does Sheraton Astana Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Sheraton Astana Hotel ?

The closest major airport to Sheraton Astana Hotel is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 8.4 mi away (32 minutes by car).

Are there rooms with balconies at Sheraton Astana Hotel ?

No, at Sheraton Astana Hotel , there aren't any guestrooms that list a balcony.

Does Sheraton Astana Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Astana Hotel .

Sheraton Astana Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 71 out of 84 reviews
Rating 8 - Good. 8 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 3 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Rajdeep

Stayed 2 nights in Oct 2025

10/10 Excellent

KRIMO TAB ROBERTSON

Stayed 4 nights in Oct 2025

10/10 Excellent

Yegor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Bahadir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and spa, very nice spa and swimming pool, kind staff
Stayed 7 nights in Sep 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025

10/10 Excellent

Baurzhan

Stayed 4 nights in Sep 2025

10/10 Excellent

Bahadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Pavel

Liked: Staff & service, amenities, property conditions & facilities
A great place to stay, work, and relax. The service is amazing.
Stayed 7 nights in Jul 2025

10/10 Excellent

Yekaterina

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anuchit

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , close to the main areas of Astana
Stayed 2 nights in Jun 2025

10/10 Excellent

shamshinur

Stayed 4 nights in Apr 2025

10/10 Excellent

Darryn, Chilliwack

Stayed 5 nights in Apr 2025

10/10 Excellent

Josef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

OMAR, MIAMI

Stayed 3 nights in Apr 2025

4/10 Poor

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spa/pool is a kids holiday club - terrible.

I would not recommend for a business trip. It is very much a family hotel. The spa and pool (I envisaged as a quiet and relaxing space) was full with screaming toddlers, kids with inflatables, using the sauna, and spa facilities as well throughout my stay. It was terrible. After a long flight I was looking forward to chilling in the spa, but it was like a holiday camp on both days.
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrej

Stayed 1 night in Feb 2025

10/10 Excellent

Sergey

Stayed 1 night in Feb 2025

10/10 Excellent

Cassidy

Stayed 3 nights in Feb 2025

10/10 Excellent

ILYA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Daniil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend to monitor air temperature in the room
Stayed 2 nights in Jan 2025

10/10 Excellent

Ilja

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great luxury
Stayed 2 nights in Jan 2025

10/10 Excellent

Georgy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kamal

Stayed 2 nights in Sep 2024

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