Saad Hotel Astana

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Astana

Choose dates to view prices

Photo gallery for Saad Hotel Astana

Exterior
1 bedroom, premium bedding, minibar, in-room safe
Daily buffet breakfast for a fee
Suite | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Parking included
  • Laundry

Explore the area

Map
2 Dostyq, Astana, 010016
  • Bayterek Tower
    ‪2 min drive‬
  • Astana Arena
    ‪4 min drive‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪6 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪16 min drive‬

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Room options

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Room

  • 1615 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Room

  • 1518 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Extended Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, Non Smoking, City View

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Executive Twin Room

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Astana

Located in Yesil District, Saad Hotel Astana is within a 10-minute stroll of sights such as Khan Shatyr and KazMunayGaz. This 241-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Centrally located in Astana, the hotel is connected to a shopping center, and a short walk from Transport & Communications Ministry and Korme Exhibition Complex.

What's nearby

  • Khan Shatyr - 5 min walk - 0.3 miles
  • Bayterek Tower - 2 min drive - 1.2 miles
  • Astana Arena - 4 min drive - 2.2 miles
  • The US Embassy and the Consulate in Kazakhstan - 6 min drive - 3.6 miles
  • EXPO 2017 - 6 min drive - 3.4 miles

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 26 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Ozyurt - ‬11 min walk
  • ‪Чайхана Navat - ‬6 min walk
  • ‪Cafe Malatya - ‬8 min walk
  • ‪Ottoman cafe - ‬9 min walk

About this property

Saad Hotel Astana

Luxury hotel with 2 restaurants connected to a shopping center in Astana
Guests staying at Saad Hotel Astana enjoy access to a full-service spa, an indoor pool, and free WiFi in public areas. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include meeting rooms, a conference center, and coffee/tea in a common area.
Guests can expect 42-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Health club. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

American (Sign language), English, Russian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 11,500 to 11,500 for adults and USD 5,750 to 5,750 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The View

Things to do

  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Conference center (646 square feet of space)
  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 70 per accommodation (varies based on length of stay), plus a deposit of USD 120 per stay
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)

Children and extra beds

  • Rollaway/extra beds are available for USD 17.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 11500 to 11500 for adults, and USD 5750 to 5750 for children
  • Pet deposit: USD 120 per stay
  • Pet fee: USD 70 per accommodation (varies based on length of stay)
  • Rollaway bed fee: USD 17.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 89268474

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Saad Hotel
Saad Hotel Astana Hotel
Saad Hotel Astana Astana
Saad Hotel Astana Hotel Astana

Frequently asked questions

What can I see near Saad Hotel Astana?

This hotel is situated in Yesil District within a 10-minute walk of Khan Shatyr and KazMunayGaz. You'll also find Keruen and Transport & Communications Ministry less than a mile away.

Is there parking available at Saad Hotel Astana?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Saad Hotel Astana?

Health club is the hotel's spa and services include Thai massages, body wraps, facials, and mani/pedis.

Does Saad Hotel Astana feature a casino on the premises?

No, Saad Hotel Astana doesn't have a casino.

Will I find an indoor pool at Saad Hotel Astana?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 11:00 PM.

Is Saad Hotel Astana good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does Saad Hotel Astana have a hot tub?

No, but this hotel does have a steam room.

Does Saad Hotel Astana have a restaurant with a breakfast menu?

Yes, Saad Hotel Astana has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Saad Hotel Astana allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Saad Hotel Astana for a fee of USD 70 per accommodation, per stay. A deposit of USD 120 per stay is collected.

Are there connecting rooms at Saad Hotel Astana?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Saad Hotel Astana?

The closest major airport to Saad Hotel Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 9.2 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Saad Hotel Astana?

No, there aren't any guestrooms with balconies at Saad Hotel Astana.

Saad Hotel Astana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 4 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 3 out of 38 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kanat

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Roderick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and helpful at check in. Room was spacious and everything was as expected. QR codes were on desk to allow you to order room service or fill the minibar. Rooms are well soundproofed and have lovely views of the Lovers Park, Khan Shatyr and central Astana. Breakfast was usual buffet style with a mix of hot and cold options, pastries and fruit and veg available. Overall we would happily stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Nata

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

Minnur, Oakdale

Liked: Amenities
Great hotel with nice and clean rooms
Stayed 1 night in Oct 2024

8/10 Good

Yunlong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, however not providing washing powder nor liquid for the washing machine in the room, hence a star missing feom me.
Stayed 1 night in Sep 2024

2/10 Terrible

Tania

Stayed 2 nights in Aug 2024

6/10 Okay

Irina

Персонал надо обучать
Stayed 13 nights in Jul 2024

10/10 Excellent

Darya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay! The location is very convenient. The room was very spacious and clean.
Stayed 1 night in Jul 2024

8/10 Good

Anna

Business traveler
Liked: Cleanliness
Excellent receptionists. Breakfast restaurant crew could not keep up with the clientele. Great views, good location.
Stayed 1 night in May 2024

8/10 Good

DR JA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. good leisure facilities. good staff and comfortable. definitely a good one!!!
Stayed 3 nights in May 2024

10/10 Excellent

AHMET

Liked: Cleanliness, staff & service, property conditions & facilities
The room service and reception was very good. But the best is the hosting and service at the roof restaurant. Thanks the host lady especially for her kindness.
Stayed 6 nights in Mar 2024

8/10 Good

Julian

Stayed 4 nights in Feb 2024

10/10 Excellent

Dmitry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Former Marriott, good quality city hotel. Spacious quiet rooms, all necessary services. Great value for money.
Stayed 3 nights in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Friendly staff. Good location.
Stayed 2 nights in Sep 2023

2/10 Terrible

MUN KEONG

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is old and slightly run down, service is non existent, stayed for more than a week, had my room made up only 3 times. All requests to the front desk is useless as they will so call record down, but do nothing. Have to sit at lobby to force them to do something before getting your basic stuff done. Worse than alot of 3 star hotels and motels I have been to in worse countries... breakfast is basic. How can they charge such prices for such non existence of service? Will not be back ever again.
Stayed 10 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another football trip!

Friendly efficient staff, even for a3.30 in the morning arrival! Excellent, comfortable, large room. Great breakfast and the View restaurant on the 27th floor served superb and great value food. Good fitness room and great, although I heated, pool and jacuzzi. Well located for walking to a lot of the sights in the city and close to other restaurants. Would highly recommend.
Stayed 4 nights in Sep 2023

10/10 Excellent

Andrej

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kychev

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Annett

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
The reception staff and house keeping are great. Helpful and pleasant. The catering staff are lovely and very accomodating. I have multiple allergies and every day they walk me through the buffet showing me what is safe for me to eat. Although I am in a non smoking room, I can smell smoke all through the day. It is disappointing that there were complications with my room booking. I needed a room for 2 adults with two beds, but Although I arranged this via chat with Expedia, this was not communicated to the hotel and so sadly the hotel wanted to charge $100 to have a bed added to the room.
Stayed 1 night in Aug 2023

10/10 Excellent

LENA

Stayed 1 night in Jul 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodations and super friendly staff! We enjoyed the on-site pool and included breakfast was a hit!
Stayed 2 nights in Jul 2023

6/10 Okay

Churchill, Edmonton

Traveled with family
Disliked: Cleanliness, staff & service
Good location, used to be Marriott but now changed to SAAD. I only needed a room to sleep for 6 hours but had to pay full rate for an extended suite which was quite expensive; also found used socks in bathroom
Stayed 1 night in May 2023

10/10 Excellent

Ruslan

Stayed 1 night in Apr 2023

10/10 Excellent

hans christian

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
All
Stayed 5 nights in Mar 2023

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025