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Comfort Hotel Astana

4.0 star property
Hotel in Astana with a full-service spa and a steam room

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Photo gallery for Comfort Hotel Astana

Breakfast, lunch, dinner served; international cuisine
Exterior detail
Minibar, in-room safe, desk, blackout drapes
Sauna, Turkish bath, body treatments, hot stone massages
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Kosmonavtov 60, Astana, 010000
  • Place, Monument to the Dead of the Totalitarian Regime
    ‪3 min walk‬
  • Place, Mega Astana Shopping Centre
    ‪10 min walk‬
  • Place, Bayterek Tower
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 1 Bedroom

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Double Room, 1 Bedroom

Luxury Double Room, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Luxury Double Room, 1 Bedroom

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Bedroom

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Astana

Located in Yesil District, Comfort Hotel Astana is within a 10-minute stroll of sights such as Monument to the Dead of the Totalitarian Regime and Ailand. This 4-star hotel welcomes guests with 105 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Monument to the Dead of the Totalitarian Regime - 3 min walk - 0.2 miles
  • Mega Astana Shopping Centre - 10 min walk - 0.6 miles
  • Khan Shatyr - 3 min drive - 1.5 miles
  • Kazakhstan Ministry of Foreign Affairs - 3 min drive - 1.5 miles
  • Bayterek Tower - 3 min drive - 1.7 miles

Getting around

  • Astana Railway Station - 19 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 27 min drive

Restaurants

  • ‪La Rivière - ‬11 min walk
  • ‪The St. Regis Bar - ‬11 min walk
  • ‪Et-Et - ‬3 min walk
  • ‪Тағам - ‬5 min walk
  • ‪The Shoreditch - ‬12 min walk

About this property

Comfort Hotel Astana

Hotel in Astana with a full-service spa and a steam room
A full-service spa, a steam room, and free WiFi in public areas are featured at Comfort Hotel Astana. There's free parking, and an airport shuttle (available 24 hours) for KZT 10000 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this spa hotel include a conference center, a business center, and coffee/tea in a common area.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, free newspapers, and free local calls are also available.
Recreational amenities at the hotel include a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sultan Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

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Neos Hotel
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  • Parking included
  • Free WiFi
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9.0 out of 10, Wonderful, 8 reviews
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The price is $103
Dec 28 - Dec 29
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: KZT 6,800 for adults and KZT 6,800 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Edezza

Things to do

  • Full-service spa
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for KZT 8000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately KZT 6800 for adults and KZT 6800 for children
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 8000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Nur-Sultan Comfort Hotel Astana Hotel
Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Hotel Comfort Hotel Astana
Comfort Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Hotel Astana Nur-Sultan
Comfort Astana Nur-Sultan
Hotel Comfort Hotel Astana Nur-Sultan
Nur-Sultan Comfort Hotel Astana Hotel
Comfort Astana
Hotel Comfort Hotel Astana
Comfort Astana Nur Sultan
Comfort Hotel Astana Hotel
Comfort Hotel Astana Astana
Comfort Hotel Astana Hotel Astana

Frequently asked questions

Is a free cancellation option available at Comfort Hotel Astana?

Comfort Hotel Astana provides free cancellation on certain room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Comfort Hotel Astana?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Comfort Hotel Astana on Dec 28, 2025 start from $63.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Comfort Hotel Astana?

This hotel is situated in Yesil District within a 10-minute walk of Monument to the Dead of the Totalitarian Regime and Ailand. You'll also find Mega Astana Shopping Centre and Ailand Ferris Wheel less than a mile away.

Will I be able to park at Comfort Hotel Astana?

Yes, self parking is offered for free at the hotel.

Is there a spa at Comfort Hotel Astana?

Sultan Spa is the hotel's spa and services include hot stone massages, deep-tissue massages, and body wraps.

Does Comfort Hotel Astana include a casino on the premises?

No, Comfort Hotel Astana doesn't have a casino.

Will I find an indoor pool at Comfort Hotel Astana?

No, there is no indoor pool at this hotel.

Is Comfort Hotel Astana good for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Comfort Hotel Astana have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Comfort Hotel Astana have a restaurant with a breakfast menu?

Yes, Comfort Hotel Astana serves buffet breakfast for a surcharge each morning at Edezza.

Does Comfort Hotel Astana allow pets to stay for free?

No, pets and service animals aren't allowed at Comfort Hotel Astana.

Are there connecting rooms at Comfort Hotel Astana?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Comfort Hotel Astana?

The closest major airport to Comfort Hotel Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 10.3 mi away (27 minutes by car).

Are there rooms with balconies at Comfort Hotel Astana?

No, you won't find guestrooms with balconies at Comfort Hotel Astana.

Comfort Hotel Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 34 reviews
Rating 8 - Good. 14 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 0 out of 34 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cinthya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2022

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, clean hotel with great service from the staff. The food at the restaurant situated in the car park was good, which exceeded my expectations for this type of hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were superb also the service ... Every effort was made to help in any way possible from ordering taxi's to asking directions or helping with 'Checking in' and printing boarding passes etc ... The staff were an absolute credit to the Hotel !!
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location truly 4 star the Lobby is Great the staff are friendly and helpful
Stayed 2 nights in Aug 2019

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Mimi, St. Louis, MO USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Hotel is a low-rise away from Astana city center about 2 blocks from a main thoroughfare and walking distance from banks, restaurants, fast food, a park and convenience shops. The #70 bus stop is 2 blocks away and it goes back to city center. The staff is young, attractive and helpful. English is a little spotty but that did not affect the service at all. A pleasant international clientele. Good WiFi and free internet. Comfort Hotel is spotlessly clean. It appears to have had recent renovations. The decor is Euro contemporary and everything works. The beds are comfortable. If you want the linens changed or extra towels just ask. Only complaint is that the air conditioning could not be set as cool as I like it (hot flashes) but most people probably wouldn't mind. The exercise room was well equipped. The rooms are a bit small for a double twin but fine for a single king. There are English language channels available on the TV. The breakfast is ample with a nicely presented spread of hot dishes and beautifully arranged sliced fruits and veggie canapes. Eggs always availabe, sausage and cheeses. Extensive selection of breads, hot/ cold cereal, tea and a serve yourself coffee/espresso-maker. Comfort Hotel is a very good place from which to explore Astana without having to stay in the business center. In a city with kind of a theme park vibe (Epcot Center?), it feels normal. We would be happy to stay there again.
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Was very central in Astana. Very large breakfast buffet. Staff was nice. For the price it was good. My only complaints are that I requested early check in on my reservation and upon arrival they tried to charge me a whole night to check in early. But their whole night price was double what i paid per night on here. Also, the way the bathroom walls were designed there was quite a bit of mold on the wall facing the bed. I dealt with it but it was noticeable. Also they have smart tvs which would be great but the wifi isnt strong enough to use. Was good enough to scroll through Facebook but couldnt support streaming Netflix.
Stayed 6 nights in May 2018

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Mohamad, Folsom CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

My lovely spot in Astana, I don’t know why Comfort Hotel have low rate on Expedia.com this hotel is really great I love it super quite, clean, staff is great smiling always and they do the best to help you. Breakfast as 5 stars hotel. I highly recommend it, I will be back and back and back.....
Stayed 2 nights in Oct 2017

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great service

The front desk personnel were very friendly and helpful. I just wish there were more restaurants within close walking distance. There were bus stops nearby, but taking buses was a challenge for me, since I do not speak Russian or Kazakh. The breakfast buffets were very nice.
Stayed 7 nights in Jul 2017

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value hotel, only downside was the breakfast

Good value hotel in a good area (for me anyway) Good staff and service Breakfast needs some work

6/10 Okay

erjanat

Stayed 3 nights in Aug 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personnel gentil et serviavle

La force de cet établissement réside dans l’extrême gentillesse du personnel. Ce sont des gens serviables et attentionnés. Il y a un excellent café ainsi qu’un supermarché près de l’hôtel. Demandez à avoir une chambre à l’avant de l’hôtel. À l’arrière, la vue donne sur la toiture du rez-de-chaussée.
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort

Not a **** Hotel

Air conditioning did not work in the whole building. It was +31C outside and +27 C in my room. Didn’t sleep too well. The restaurant in the yard forgot my order and it took 90 minutes to get my dinner. The hotel has not earned its ****. Maximum I can give is **.
Stayed 5 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Anton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Lida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

10/10 Excellent

YUSUF ANIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Astana
Stayed 3 nights in Nov 2019

10/10 Excellent

EFSTATHIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

TRIP, 日本

Traveled with family
Liked: Cleanliness
コストパフォーマンス 普通！ 部屋 ◎清潔（排水が悪い） 立地 ◎バス停及びショッピングモール近く（500m圏内）で便利 スタッフ ◎普通（英語対応可能）
Stayed 3 nights in Sep 2019

8/10 Good

Roar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Ane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019

8/10 Good

Вадим

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

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