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Best Western Plus Astana

3.5 star property
Hotel in Astana with free breakfast and a 24-hour fitness center
VIP Access

Choose dates to view prices

Photo gallery for Best Western Plus Astana

Front of property
Premium Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk
Meeting facility
Terrace/patio
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
13a Dostyk Street, Astana, 010000
  • Bayterek Tower
    ‪9 min walk‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪4 min drive‬
  • Astana Arena
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪16 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room) | 1 bedroom, minibar, in-room safe, desk

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Living Room)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Street view

Premium Room, 1 King Bed, Non Smoking

  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Astana

Located in Yesil District, Best Western Plus Astana is within a 5-minute walk of sights such as Parliament of Kazakhstan and Singing Fountain. This 108-room, 3.5-star hotel has free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Singing Fountain - 3 min walk - 0.2 miles
  • Kazakhstan Central Concert Hall - 7 min walk - 0.4 miles
  • Bayterek Tower - 9 min walk - 0.5 miles
  • The US Embassy and the Consulate in Kazakhstan - 4 min drive - 2.2 miles
  • Astana Arena - 5 min drive - 2.7 miles

Getting around

  • Astana Railway Station - 24 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 19 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Чайхана Navat - ‬5 min walk
  • ‪MADO - ‬6 min walk
  • ‪Mökki - ‬7 min walk
  • ‪Coffee Boom - ‬2 min walk

About this property

Best Western Plus Astana

Hotel in Astana with free breakfast and a 24-hour fitness center
At Best Western Plus Astana, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is KZT 2000 per day, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include conference space, a business center, and express check-in.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Minibars, coffee makers, and free local calls are other standard amenities. Housekeeping is not available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (KZT 2,000 per day)

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for KZT 8900.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: KZT 2000 per day
  • Rollaway bed fee: KZT 8900.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

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Frequently asked questions

What's there to do within easy reach of Best Western Plus Astana?

This hotel is situated in Yesil District, just steps from Parliament of Kazakhstan and Singing Fountain, and within a short walk of Kazakhstan Central Concert Hall. You'll also find Bayterek Tower and Kazakhstan Ministry of Foreign Affairs less than a mile away.

How much does it cost to stay at Best Western Plus Astana?

As of Jun 18, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Astana on Jul 5, 2025 start from $84.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Astana?

Yes, uncovered parking is offered for KZT 2,000 per day.

Does Best Western Plus Astana have a casino on the premises?

No, Best Western Plus Astana doesn't have a casino.

Is there an indoor pool at Best Western Plus Astana?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Best Western Plus Astana?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Are there hot tubs at Best Western Plus Astana?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Astana have a restaurant with a breakfast menu?

Yes, Best Western Plus Astana serves free full breakfasts at Emerald each morning.

Does Best Western Plus Astana allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Plus Astana.

Are there connecting rooms at Best Western Plus Astana?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Best Western Plus Astana?

The closest major airport to Best Western Plus Astana is Astana (NQZ-Nursultan Nazarbayev Intl.), which is 7.8 mi away (19 minutes by car).

Are there rooms with balconies at Best Western Plus Astana?

No, there aren't any guestrooms with balconies at Best Western Plus Astana.

Best Western Plus Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 175 reviews
Rating 8 - Good. 49 out of 175 reviews
Rating 6 - Okay. 16 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 2 out of 175 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

manvel

Stayed 1 night in Feb 2025

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and friendly staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facility
Stayed 4 nights in Dec 2024

10/10 Excellent

Minnur, Oakdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with friendly staff and close to everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My parents enjoyed their stay a lot! The premium room was very spacious and beds were comfortable. Thank you!
Stayed 5 nights in Nov 2024

6/10 Okay

Natalie

Business traveler
Liked: Property conditions & facilities, room comfort
The room was very large and good value for money. The hotel is well situated, but a bit confusing to get to. English speaking staff made the stay easy.
Stayed 1 night in Sep 2024

10/10 Excellent

maritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, personal very helpful and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

maritza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Sep 2024

10/10 Excellent

Wei Yim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Asa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Minnur, Oakdale

Stayed 2 nights in May 2024

10/10 Excellent

DARISSA

Business traveler, Traveled with family
Liked: Property conditions & facilities
Great front desk people! Clean and nice! Will be a returned customer for sure!!!
Stayed 1 night in May 2024

2/10 Terrible

David

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Overall I dont recommend this hotel. Cons: 1) you cannot regulate the AC. It was a bit hot in the room and I tried turning the AC on. It would not. I asked reception why AC is not turning on and they said all AC’s are off because “it’s not the season yet”. Yea, there is an AC season in this hotel. Sounds like Communism to me - “no AC for you”. I opened the window but the window face a major road with alot of traffic which is super noisy 2) Sauna is paid not free - I booked my hotel on Expedia which showed sauna as an amenity. I like sauna so thought I’d relax, but come to find out you have to pay extra to use the sauna. Seems like the hotel owner (which is prob local and US chain just operates the hotel) is trying tk save money on everything (no AC, sauna is paid) Pros: 1) good location, besides the noisy street 2) friendly staff, especially a blonde guy manager who let me check in early
Stayed 3 nights in May 2024

6/10 Okay

Miragha

Business traveler
Liked: Staff & service
The hotel location is good. The service of the staff is amazing. I would especially mention Akbola from the reception desk for the amazing support! Breakfast doesn't have enough options. I asked about a cheese omelette and received a small portion with cottage (which looked like a pancake). The room needs to be renovated as there are so many broken things in the room (wall, furniture, lighting system)
Stayed 1 night in May 2024

6/10 Okay

Andrew

Traveled with partner
Disliked: Property conditions & facilities
Hotel old fashioned. Bathroom in need of a revamp. Breakfast ok, but basic. Our room not cleaned until 18.00 one day.
Stayed 4 nights in May 2024

6/10 Okay

Jeanny

Liked: Cleanliness
Stayed 4 nights in May 2024

4/10 Poor

Elijah

Disliked: Staff & service, amenities, property conditions & facilities
A/C is controlled by the hotel and they never turned it on despite the rooms being quite hot Mini fridge didn’t turn on Water in the shower goes cold every 10 seconds Laundry service wasn’t open the whole time I was there (5 days) Not the worst experience, but just not good for the price, you may as well stay somewhere cheaper because at least they don’t advertise amenities they don’t have Room service was good and cheap, free breakfast was decent
Stayed 5 nights in May 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

8/10 Good

Michael, Meridian

Business traveler
Liked: Cleanliness, staff & service
Property is fine but not particularly inspiring or modern. Liked that they had a fridge in the room. TV had only one English channel (Bloomberg) and screen reception was fuzzy (not that I could watch Bloomberg for too long anyway, so no huge loss). Having CNN or BBCWorld would have been nice. While there are some attractions not far from the hotel, it's not the most walkable city. Was easy to get taxis as it's on a main road.
Stayed 1 night in Apr 2024

10/10 Excellent

LENA

Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my short stay at Best Western! Thank you!
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023