Place was clean and furniture looked nice. No frills no thrills, but it is the least expensive of the "nice" hotels.
Clean room, furniture looks modern, a/c worked well. Only problem was a chek-in time I arrived at 3 and was informed rooms were still not clean. Was told they would call me and other people who were waiting for their rooms as well only to find out they were giving rooms out to other people who got there after us. Didn't get a room unti 4:15 😠
Staff it's very nice. Property it's just dirty-nasty that you don't want to touch even walls, shower not draining and in top of that we got a room with unchanged sheet, and the smell of dirty carper not pleasant either not cool at all.
Amazing! Hotel staff very friendly and fast service.
Made a reservation for late check in..and roo was resold...had to come back the following night...hotel in general is going down hill...elevator not working, slow wifi, molding smell in room and dirty hall ways..
It was a very good experience.and yes i will recomend to stay in city express.
I drove from mexico city to san antonio, and its a ok point to stay in order to cross the border
hotel was clean & close to everything...1st night we stayed on third floor we had an older television set..next requested second floor which had newer flat screen tvs... rooms are clean but a little small ..overall good hotel for the price.. free continental breakfast
The hotel room is smaller than I expected before and the wifi here is not so good. However, the staff are very nice and helpful, though they cannot speak fluent English. Generally I feel comfortable stay here, with delicious breakfast everyday. Moreover, the price on is really affordable and this hotel is close to US Consulate and a few restaurants and convenient stores.
I was asked to sign an open voucher because the confirmation took too long to be received at the hotel.
Very clean room, everything works A/C, Heat, TV, Shower.
Reform Mall is within a mile (2 km) of City Express Nuevo Laredo, and other popular attractions like Word Station Gabriel García Márquez are within a few miles (5 km). This 123-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 11:00 AM. The onsite restaurant is perfect for a quick bite to eat.
All 123 air-conditioned rooms provide phones and desks. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet.
At City Express Nuevo Laredo, guests have access to a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. This hotel also has laundry facilities.
Place was clean and furniture looked nice. No frills no thrills, but it is the least expensive of the "nice" hotels.
We are pleased to know that your stay was good, we welcome your comments, good day!
Clean room, furniture looks modern, a/c worked well. Only problem was a chek-in time I arrived at 3 and was informed rooms were still not clean. Was told they would call me and other people who were waiting for their rooms as well only to find out they were giving rooms out to other people who got there after us. Didn't get a room unti 4:15 😠
We apreciate your comments, and also we will take actions to prevent the issues that you tell us. Thanks for your preference, have a nice day.
Staff it's very nice. Property it's just dirty-nasty that you don't want to touch even walls, shower not draining and in top of that we got a room with unchanged sheet, and the smell of dirty carper not pleasant either not cool at all.
Thank you for your preference during your stay in Please accept our sincere apologies for the issues that you mention during your stay at City Express Hotel City Express Nuevo Laredo , We informed all the departments involved to take the appropriate internal measures preventing a similar situation like this from recurring.
agradecemos nos haya dado su opinon, que tenga buen dia
Amazing! Hotel staff very friendly and fast service.
Thanks for your comments, we appreciate it.
Made a reservation for late check in..and roo was resold...had to come back the following night...hotel in general is going down hill...elevator not working, slow wifi, molding smell in room and dirty hall ways..
It was a very good experience.and yes i will recomend to stay in city express.
I drove from mexico city to san antonio, and its a ok point to stay in order to cross the border
hotel was clean & close to everything...1st night we stayed on third floor we had an older television set..next requested second floor which had newer flat screen tvs... rooms are clean but a little small ..overall good hotel for the price.. free continental breakfast
Gracias por darnos su opinion. buen dia