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Recent guest reviews

Place was clean and furniture looked nice. No frills no thrills, but it is the least expensive of the "nice" hotels.

Clean room, furniture looks modern, a/c worked well. Only problem was a chek-in time I arrived at 3 and was informed rooms were still not clean. Was told they would call me and other people who were waiting for their rooms as well only to find out they were giving rooms out to other people who got there after us. Didn't get a room unti 4:15 😠

Staff it's very nice. Property it's just dirty-nasty that you don't want to touch even walls, shower not draining and in top of that we got a room with unchanged sheet, and the smell of dirty carper not pleasant either not cool at all.

Amazing! Hotel staff very friendly and fast service.

Made a reservation for late check in..and roo was resold...had to come back the following night...hotel in general is going down hill...elevator not working, slow wifi, molding smell in room and dirty hall ways..

It was a very good experience.and yes i will recomend to stay in city express.

I drove from mexico city to san antonio, and its a ok point to stay in order to cross the border

hotel was clean & close to everything...1st night we stayed on third floor we had an older television set..next requested second floor which had newer flat screen tvs... rooms are clean but a little small ..overall good hotel for the price.. free continental breakfast

The hotel room is smaller than I expected before and the wifi here is not so good. However, the staff are very nice and helpful, though they cannot speak fluent English. Generally I feel comfortable stay here, with delicious breakfast everyday. Moreover, the price on is really affordable and this hotel is close to US Consulate and a few restaurants and convenient stores.

I was asked to sign an open voucher because the confirmation took too long to be received at the hotel.

Very clean room, everything works A/C, Heat, TV, Shower.

Av Cesar Lopez De Lara 3940 Col Militar Nuevo Laredo TAMPS

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Reform Mall is within a mile (2 km) of City Express Nuevo Laredo, and other popular attractions like Word Station Gabriel García Márquez are within a few miles (5 km). This 123-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:00 AM to 11:00 AM. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All 123 air-conditioned rooms provide phones and desks. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet.


Property features

At City Express Nuevo Laredo, guests have access to a fitness center, free WiFi in public areas, and a business center. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. This hotel also has laundry facilities.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 2

Guest reviews for City Express Nuevo Laredo

Everyone (4) Business (2) Couples (1) Family (5) Other (1)
3
Everyone

By on Sep 25, 2020

Review comment responded on Sep 28, 2020

Gracias por darnos su opinion. buen dia

4
Family

Place was clean and furniture looked nice. No frills no thrills, but it is the least expensive of the "nice" hotels.

By on Sep 27, 2019

Review comment responded on Sep 27, 2019

We are pleased to know that your stay was good, we welcome your comments, good day!

4
Family

Clean room, furniture looks modern, a/c worked well. Only problem was a chek-in time I arrived at 3 and was informed rooms were still not clean. Was told they would call me and other people who were waiting for their rooms as well only to find out they were giving rooms out to other people who got there after us. Didn't get a room unti 4:15 😠

By on Sep 2, 2019

Review comment responded on Sep 2, 2019

We apreciate your comments, and also we will take actions to prevent the issues that you tell us. Thanks for your preference, have a nice day.

1
Family Business Business

Staff it's very nice. Property it's just dirty-nasty that you don't want to touch even walls, shower not draining and in top of that we got a room with unchanged sheet, and the smell of dirty carper not pleasant either not cool at all.

By on Aug 20, 2019

Review comment responded on Aug 26, 2019

Thank you for your preference during your stay in   Please accept our sincere apologies for the issues that you mention during your stay at City Express Hotel City Express Nuevo Laredo , We informed all the departments involved to take the appropriate internal measures preventing a similar situation like this from recurring.

4
Everyone

By on Jul 22, 2019

Review comment responded on Jul 22, 2019

agradecemos nos haya dado su opinon, que tenga buen dia

5
Everyone

Amazing! Hotel staff very friendly and fast service.

By on Jun 8, 2018

Review comment responded on Jul 2, 2018

Thanks for your comments, we appreciate it.

2

hotel going down hill...

Everyone

Made a reservation for late check in..and roo was resold...had to come back the following night...hotel in general is going down hill...elevator not working, slow wifi, molding smell in room and dirty hall ways..

By , from San Antonino, Tx on Nov 24, 2016

4

very good

Family

It was a very good experience.and yes i will recomend to stay in city express.

By on Jul 15, 2015

3

ok for a night stay

Business

I drove from mexico city to san antonio, and its a ok point to stay in order to cross the border

By on Jan 15, 2015

3

ok for the price

Couples

hotel was clean & close to everything...1st night we stayed on third floor we had an older television set..next requested second floor which had newer flat screen tvs... rooms are clean but a little small ..overall good hotel for the price.. free continental breakfast

By on Sep 10, 2014

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