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Best Western Plus Nuevo Laredo Inn & Suites

3.5 out of 5.0

Recent guest reviews

The room was clean, Hotel staff friendly, the parking garage safe have 24 hours security guard .

This hotel is onto high end of Best Western hotels. The price is very right. It has a nice pool and a nice restaurant. Extremely nice staff. Also has a safe underground parking lot with security watch with access straight into the hotel. I tried this hotel in lieu of staying on US side and was very pleased. Worked out great.

it was great the only thing was they kept on re-newing my card everyday, went to my room had to go back down couple times because my room key wasn't working, but other than that it was nice and location was good also

Nothing fancy. Its just another hotel sleep in and take care of business.

It is a very convenient Hotel, located close to the Border, with a great Breakfast Buffet.

GREAT!!! Most important thing NO HIDDEN CHARGES.. Great staff, food and service.

Good experience, very nice staff working there, the only problem was the food was not hot in the restaurant buffete. But great experience overall. Thank You.

It Was a great experience the employees at the Crown Plaza Hotel was what made even better, great customer service, everybody there was pleasant and polite and the food was great and they made sure we were being taken care of.

If you take any expensive perfumes, makeup, clothes make sure you take that with you if you leave the hotel for a couple of hours or leave it at home. Houskeeping might take it and the staff will not even offer to replace it. Lock up your luggage if you have a lock that might even work. Other than that clean rooms and great parking security.

We were disappointed in our experience with this hotel. When we checked in the clerk could not find our reservation but they did find one with my name but with a Chicago address. I explained that I live in Houston but they said not to worry and they used the Chicagoan's reservation as mine. While checking in other guests walked up to complgfain about their room being hot. When we got to our room our's was hot too. We spent a rather uncomfortable evening because of the lack of A/C and because of the noise coming from the disco vibrating the windows and drunks running and shouting in the hallway. The rooms are described on Orbitz as having a kitchen, kitchenette or mini fridge. We would have settled for the mini fridge but we got neither. Finally the channel selections on the TV sucked. No CNN or Fox News. Checked out the next day and lost $90. We moved to another hotel. The Colon Plaza and loved it.

Good, with prompt service from front desk.

The Crowne Plaza was very comfortable and the room was very clean. The AC was great, except after about 2 am. I woke up because it was hot..I don't know if the ac was turned off on purpose or it broke down...The parking was also exceptional. There were 3 security gaurds with the vehicles. The staff was also friendly. Overall me and my mom really enjoyed it. I highly recommend this hotel.

It was a great stay the staff was very nice.My only complaint was the cleaning lady.We told her to come back in an hour and she had a bit of an additude.And when she did clean up she did a very poor job.Leaving empty bottle containers and other trash around.But other than that every one else was very nice and helpful.

3333 Paseo Colon Nuevo Laredo TAMPS

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Indoor pool

Best Western Plus Nuevo Laredo Inn & Suites places you within a few miles (5 km) of Maclovio Herrera Market and San Augustin Plaza. This 3.5-star hotel has 154 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's in central Nuevo Laredo and also close to Republic of the Rio Grande Museum and Cathedral of San Agustin.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to noon. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

Best Western Plus Nuevo Laredo Inn & Suites's 154 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include free bottled water, safes, and phones.


Property features

At Best Western Plus Nuevo Laredo Inn & Suites, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free valet parking is available if you drive. A multilingual staff is on hand to assist with dry cleaning/laundry and luggage storage. Additional amenities include 3 meeting rooms, a business center, and free newspapers.

Room options

Standard Room, 2 Double Beds, Non Smoking, Bathtub

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Hot Tub

King 1 | Sleeps 2

Executive Suite, 1 King Bed, Non Smoking, Kitchen

King 1 | Sleeps 2

Executive Suite, 2 Double Beds, Non Smoking, Kitchen

Full 2 | Sleeps 4

Guest reviews for Best Western Plus Nuevo Laredo Inn & Suites

Everyone (2) Business (3) Couples (4) Family (4)
3

no refrigerate, no microwave, tv not working

Everyone

The room was clean, Hotel staff friendly, the parking garage safe have 24 hours security guard .

By on Nov 16, 2016

5

affordable high best western w/ nice restaurant

Everyone

This hotel is onto high end of Best Western hotels. The price is very right. It has a nice pool and a nice restaurant. Extremely nice staff. Also has a safe underground parking lot with security watch with access straight into the hotel. I tried this hotel in lieu of staying on US side and was very pleased. Worked out great.

By , from San Antonio, TX on Oct 23, 2016

4

awsome trip

Families

it was great the only thing was they kept on re-newing my card everyday, went to my room had to go back down couple times because my room key wasn't working, but other than that it was nice and location was good also

By on Jul 30, 2015

3

place to sleep

BusinessTravelers

Nothing fancy. Its just another hotel sleep in and take care of business.

By on Jan 9, 2015

4

holiday trip

Families

It is a very convenient Hotel, located close to the Border, with a great Breakfast Buffet.

By on Jan 5, 2015

1

family getaway

Families

GREAT!!! Most important thing NO HIDDEN CHARGES.. Great staff, food and service.

By on Sep 22, 2014

4

good place for a getaway

Couples

Good experience, very nice staff working there, the only problem was the food was not hot in the restaurant buffete. But great experience overall. Thank You.

By on May 6, 2014

5

great pleasant experience

Couples

It Was a great experience the employees at the Crown Plaza Hotel was what made even better, great customer service, everybody there was pleasant and polite and the food was great and they made sure we were being taken care of.

By on Mar 22, 2011

4

great security

Couples

If you take any expensive perfumes, makeup, clothes make sure you take that with you if you leave the hotel for a couple of hours or leave it at home. Houskeeping might take it and the staff will not even offer to replace it. Lock up your luggage if you have a lock that might even work. Other than that clean rooms and great parking security.

By on Jan 19, 2010

1

disappointed

Couples

We were disappointed in our experience with this hotel. When we checked in the clerk could not find our reservation but they did find one with my name but with a Chicago address. I explained that I live in Houston but they said not to worry and they used the Chicagoan's reservation as mine. While checking in other guests walked up to complgfain about their room being hot. When we got to our room our's was hot too. We spent a rather uncomfortable evening because of the lack of A/C and because of the noise coming from the disco vibrating the windows and drunks running and shouting in the hallway. The rooms are described on Orbitz as having a kitchen, kitchenette or mini fridge. We would have settled for the mini fridge but we got neither. Finally the channel selections on the TV sucked. No CNN or Fox News. Checked out the next day and lost $90. We moved to another hotel. The Colon Plaza and loved it.

By on Aug 24, 2009