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Recent guest reviews

Maybe the best option for NL. Still not good enough.

Muy sucio, descuidado, en mal estado. El hotel fue cerrado por un tiempo y lo volvieron abrir, es una pena que se encuentre tan mal

Hotel rooms feel like they need an update or they could charge less for the night. I also arrived after midnight and all the lightning were off, if I didn't know the area I probably would've struggled to find this place. It has two ramps to two entrances, they were not marked or had a light making them stand out. Entrance to the parking lot was also not lite up. I did like that the garage is underground and had a guard at the entrance. I don't know if it would be a good idea to park the when it rains as a lot of areas flood when it rains.

The room door did not close completely, Old Television (SONY TRINITRON) was only able to get 7 channels out of 24.. AC unit was ice cold only, so I had to get up when the room was to cold and to hot. I ask the reception could I change rooms and was told flat out NO!..

Lovely hotel very close to shopping. The staff is very nice and we enjoyed the indoor pool. Would highly recommend for your stay in Nuevo Loredo.

Everything in the room was very old and dirty including bed and linens. Pillows were hard as a rock. Carpet stinks. I know there aren’t many lodging options in Nuevo Laredo but anything else would probably be MUCH better. Do yourself a favor and Don’t stay here!!

The room was clean, Hotel staff friendly, the parking garage safe have 24 hours security guard .

This hotel is onto high end of Best Western hotels. The price is very right. It has a nice pool and a nice restaurant. Extremely nice staff. Also has a safe underground parking lot with security watch with access straight into the hotel. I tried this hotel in lieu of staying on US side and was very pleased. Worked out great.

it was great the only thing was they kept on re-newing my card everyday, went to my room had to go back down couple times because my room key wasn't working, but other than that it was nice and location was good also

Nothing fancy. Its just another hotel sleep in and take care of business.

It is a very convenient Hotel, located close to the Border, with a great Breakfast Buffet.

GREAT!!! Most important thing NO HIDDEN CHARGES.. Great staff, food and service.

Good experience, very nice staff working there, the only problem was the food was not hot in the restaurant buffete. But great experience overall. Thank You.

It Was a great experience the employees at the Crown Plaza Hotel was what made even better, great customer service, everybody there was pleasant and polite and the food was great and they made sure we were being taken care of.

If you take any expensive perfumes, makeup, clothes make sure you take that with you if you leave the hotel for a couple of hours or leave it at home. Houskeeping might take it and the staff will not even offer to replace it. Lock up your luggage if you have a lock that might even work. Other than that clean rooms and great parking security.

We were disappointed in our experience with this hotel. When we checked in the clerk could not find our reservation but they did find one with my name but with a Chicago address. I explained that I live in Houston but they said not to worry and they used the Chicagoan's reservation as mine. While checking in other guests walked up to complgfain about their room being hot. When we got to our room our's was hot too. We spent a rather uncomfortable evening because of the lack of A/C and because of the noise coming from the disco vibrating the windows and drunks running and shouting in the hallway. The rooms are described on Orbitz as having a kitchen, kitchenette or mini fridge. We would have settled for the mini fridge but we got neither. Finally the channel selections on the TV sucked. No CNN or Fox News. Checked out the next day and lost $90. We moved to another hotel. The Colon Plaza and loved it.

Good, with prompt service from front desk.

The Crowne Plaza was very comfortable and the room was very clean. The AC was great, except after about 2 am. I woke up because it was hot..I don't know if the ac was turned off on purpose or it broke down...The parking was also exceptional. There were 3 security gaurds with the vehicles. The staff was also friendly. Overall me and my mom really enjoyed it. I highly recommend this hotel.

It was a great stay the staff was very nice.My only complaint was the cleaning lady.We told her to come back in an hour and she had a bit of an additude.And when she did clean up she did a very poor job.Leaving empty bottle containers and other trash around.But other than that every one else was very nice and helpful.

3333 Paseo Colon Nuevo Laredo TAMPS

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Indoor pool

Within a short walk of Cathedral Of The Holy Spirit, Best Western Plus Nuevo Laredo Inn & Suites is within 2 miles (3 km) of Reform Mall. This 3.5-star hotel welcomes guests with 128 rooms and conveniences like an indoor pool, free in-room WiFi, and free valet parking.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to noon and on weekends from 7 AM to 1 PM.


Rooms

Best Western Plus Nuevo Laredo Inn & Suites's 128 rooms are air-conditioned and provide microwaves, coffee makers, and free newspapers. Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Best Western Plus Nuevo Laredo Inn & Suites, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free valet parking if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a business center, and free newspapers.

Room options

Standard Room, 1 King Bed, Non Smoking, Bathtub

1 King Bed | Sleeps 2

Executive Suite, 2 Double Beds, Non Smoking, Kitchen

2 Double Beds | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking, Kitchen

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking, Hot Tub

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Nuevo Laredo Inn & Suites

Everyone (5) Business (3) Couples (4) Family (7)
3
Family

Maybe the best option for NL. Still not good enough.

By on Jan 5, 2020

1
Family with small children

Muy sucio, descuidado, en mal estado. El hotel fue cerrado por un tiempo y lo volvieron abrir, es una pena que se encuentre tan mal

By on Jul 17, 2019

4
Family Family

Hotel rooms feel like they need an update or they could charge less for the night. I also arrived after midnight and all the lightning were off, if I didn't know the area I probably would've struggled to find this place. It has two ramps to two entrances, they were not marked or had a light making them stand out. Entrance to the parking lot was also not lite up. I did like that the garage is underground and had a guard at the entrance. I don't know if it would be a good idea to park the when it rains as a lot of areas flood when it rains.

By on May 27, 2019

1
Everyone

The room door did not close completely, Old Television (SONY TRINITRON) was only able to get 7 channels out of 24.. AC unit was ice cold only, so I had to get up when the room was to cold and to hot. I ask the reception could I change rooms and was told flat out NO!..

By on Aug 22, 2018

4
Everyone

Lovely hotel very close to shopping. The staff is very nice and we enjoyed the indoor pool. Would highly recommend for your stay in Nuevo Loredo.

By on Jun 11, 2018

1

worst hotel, old and dirty

Everyone

Everything in the room was very old and dirty including bed and linens. Pillows were hard as a rock. Carpet stinks. I know there aren’t many lodging options in Nuevo Laredo but anything else would probably be MUCH better. Do yourself a favor and Don’t stay here!!

By on Apr 23, 2018

3

no refrigerate, no microwave, tv not working

Everyone

The room was clean, Hotel staff friendly, the parking garage safe have 24 hours security guard .

By on Nov 16, 2016

5

affordable high best western w/ nice restaurant

Everyone

This hotel is onto high end of Best Western hotels. The price is very right. It has a nice pool and a nice restaurant. Extremely nice staff. Also has a safe underground parking lot with security watch with access straight into the hotel. I tried this hotel in lieu of staying on US side and was very pleased. Worked out great.

By , from San Antonio, TX on Oct 23, 2016

4

awsome trip

Family

it was great the only thing was they kept on re-newing my card everyday, went to my room had to go back down couple times because my room key wasn't working, but other than that it was nice and location was good also

By on Jul 30, 2015

3

place to sleep

Business

Nothing fancy. Its just another hotel sleep in and take care of business.

By on Jan 9, 2015

Best Western Plus Nuevo Laredo Inn & Suites

3333 Paseo Colon, Nuevo Laredo, TAMPS 88260
url importing https://www.orbitz.com/Nuevo-Laredo-Hotels-Best-Western-Plus-Nuevo-Laredo-Inn-&-Suites.h1287589-p2.Hotel-Reviews