Best Western Deincourt Hotel3.0 out of 5.0
Recent guest reviews
We have 2 bedrooms booked over the course of the weekend - 1 double (2 nights) and 1 family (1 night) before a wedding at Kelham House. On arrival we were greeted by a lovely receptionist who checked us in swiftly and directed us to our room in the annex. The bedroom was clean and tidy if not a little dated. We changed and headed to the bar for a G&T. The food was lovely and drink reasonably priced. On arrival back in our room we unfortunately had a leak from the room above, the hotel moved us in the main house swiftly and with no issue. The main house rooms are nicer and quieter. Our second room was also in the annex. Again the room was clean and tidy and very spacious. Our stay was nice and reasonably priced and the staff are friendly and food delicious.
I had a small room in this hotel overnight as I was just passing through. The restaurant was fresh and clean. Good food and service. I will be passing again and will stay again.Thanks for sorting out the tv.
Thanks to January and all her great team for all their help in making our party such a memorable occasion. Great venue, great food and attentative staff. They even arranged for the great weather. Tim & Margaret x
Stayed here on our way to Scotland to break journey. Lovely rooms, clean and nicely decorated. Friendly staff. Did find it funny when waiter said restaurant was busy for Friday night! It had 11 people 😂😂 our meal was nice but i think others had problems with their steaks not being cooked to order. No complaints from us. Good price too.
Booked this some time ago for a wedding as we were attending a friends wedding there. Free Parking was and is a bonus anywhere and it was here, a 10-15 wander into the lovely historic centre,location almost top marks, the staff were all exceptionally helpful and patient. Our Room 6 was at the back above the dining room, so quiet and cooler than most, a large fan was provided as it was a very warm day, the room was very clean and large with the usual desk come makeup station, 2 full height mirrors to please the Ladies, the ensuite was small but adequate with a large and powerful shower plus all the creams & gels you'd need, lastly a nice big comfy bed, breakfast was a vast array of cooked food etc and I saw some people eating lunch & it looked very nice I must say. So all in all top marks and the first place on my list should I return to Newark.
There is a lack of hotel space in the area so the hotel was busy but that didn't affect our visit at all The young woman on reception was a delight - helpful, polite and very efficient as well as friendly - she even remembered why we had been visiting the area when we checked out. Rooms are clean, bathrooms big and they contain all you need for an overnight stay - parking at the front of the hotel was also much appreciated. Breakfast was good if a little muddled - they should have a note explaining that you need to order your eggs to get your plate for the buffet. The food was hot and plentiful, coffee service a little slow but we weren't in a hurry. I'm not sure I will ever be in the area again but if I was I would stay here
Could not fault this hotel. From the minute we walked through the door we were very impressed. All the staff were amazing and so nice. Room was spotless as was the dining room. Bed was really comfy. Had a great nights sleep! Breakfast was lovely. We would not hesitate to stay again. 10 out of ten for customer service. Receptionist was so helpful and was very knowledgable.
I stayed here for work this week and arrived just after 2PM. There is a small car park at the side of the hotel and then a larger one at the back. Check in was pleasant and my room (number 5) was lovely - a good size, quiet, a four poster bed, nice bathroom and plenty of workspace. Wifi was good and there was a nice selection of drinks including squash sticks - never seen those before. I ate in the bar downstairs and the service was superb - every single person was helpful, attentive and friendly. The food was great too - generous portions and well presented. All in all this was a great stay and very good value, I am trying to engineer some more work in the area so I can go back :)
Nicely greeted at reception by the staff I was further welcomed in the bar and dining areas before settling in for dinner and drinks Relaxing ambience quietly busy yet efficient the meal arrived and was well presented My room was cosy with tea making facilities and biscuits All in all I slept well and comfortably I am hoping to return as it was a delightful experience
Lovely place to stay - stuff are extremely helpful, managers are very nice, any problems are solved immediately, rooms are clean and food was excellent. will stay again ! if you want quiet room just ask :)
Reviews from Trip Advisor
58% of guests recommend this hotelTotal of 354 reviews