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pentahotel Kassel

4.0 out of 5.0

Recent guest reviews

Pentahotel Kassel is located near the railway station and the main road of Kassel, which connected the main tourist attractions, the castle and Hercules, and the commercial shopping area. The rooms are clean, the furniture modern - excellent! Gym and sauna is on high standard and modern. Breakfast buffet offers mainly western dishes (break, pastry, fruits, müsli, salad, etc.), everything you need. The coffee (americano & cappuccino both delicious, which is not standard for a full automatic machine). During the evening, the penalounge has a cozy bar atmosphere. The variety of the drinks is huge and the cocktails we had were made professional. Check-in, breakfast, check-out ... the staff is always friendly and the non-formal handling of guest service is matching with the hotel concept. I can just recommend the pentahotel Kassel overall. During my next visit I will definitely stay here again!

Penta Kassel. Good looking hotel, but all the carpet needs a real good clean. It smells horrible in all hallways. Rooms are very, very good and clean. A compliment for the ladies of the housekeeping who are obvious working under to high pressure. Breakfast is a very good "good morning" but for dinner etc. PLEASE eat somewhere else.Inferior quality, complete idiot prices!! 50% cheaper we ate in a Schwiss restaurant nearby. Prices of drinks...are..THEFT!!!! You can offer "cheap rooms" but do not start stealing with food and drinks...We ate at Wilhelmshöhe Hotel..Cheaper an finest quality. The staff at Penta is young and friendly and good willing. Advise? Stop stealing with megalomane prices for food and drinks.

The hotel was great and staff were veryfriendly and accommodating. Breakfast was fantastic. Parts of the decoration which are presumably meant to be light-hearted and funny are unnecessary sexist though: quotes at the breakfast buffet and bathroom symbols (a figure thinking 'football' for men and one thinking 'shopping' for women). No need to moralise but it also seems rather unnecessary to put platitudes by Casanova about women, etc. Otherwise: Fantastic hotel, will gladly stay there again.

Most of the things are good, good location, quiet room,nice people. If electric kettle is in room much better, and gym treadmill is broken. I prefer elliptical trainer much more, if there is one in the gym would be great!

I heard big noise at several nights about from 21hr to 23hr. It might have been from heater system. It distract my sleep. Therefore, if possible I would like you to identify the reason of the noise to take kind countermeasure. Thank you very much.

24/7 reception and bar is great for weary businesstravellers arriving late. staff was very friendly, seemed to like their jobs and made me feel welcome. loved the modern design with focus on whats important in this time and age. being a hotel professional myself i can only praise this venue. this will be my hotel if choice for future visits in kassel.

Very convenient location--short walk to the train station. Very clean and comfortable rooms, with great beds. The breakfast room and selections are excellent. Only complaint: the hallways are dreary, with old carpets that deserve some renewal.

We arrived and we take half an hour to find our room regularly booked in advance. During the day we see a mouse, a real mouse, walking in the hall. Every dinner needed no less that 1 hour to be served and many times they forgot pieces of the order. The reaction to our complaining was absolutely not polite and professional, saying literally: "You eat for 300€, if we did not served the pizza you asked won't be a problem of 12€". At the end at the check out almost everyone of us was asked to pay things he did not consumed (f.e. 2 times breakfast "because we thought you were 2 people in the room") or to pay a dinner already payed by a friend. Myself and all the other guest will never ever stay at Penta Hotel in the future. It has been a shame!

Except for the comfortable bed, I found the room bare and uninviting with strange-looking furniture and an outdated carpet. The view from the window was unappealing (I was on the first floor) as it looked out onto a patch of grass and weeds. I was also disappointed that the room did not provide a coffee/tea corner which in my opinion is an essential item in any hotel room. But most awful was the foul smelling shower curtain which not only is old fashioned in appearance but not hygienic. The smell lingered into the main room.

Hotel wi-fi is worst than poor... the worst ever. Room is ok, bathroom clean. Breakfast is excellent. Service is good. Very conveniently located. Spent one night only. Smoking area should be further, right in front of lobby is far to be ideal.

Bertha-von-Suttner Strasse 15 Kassel HE

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour front desk

Located in Bad Wilhelmshoehe within 2 miles (3 km) of Wilhelmshoehe Park, pentahotel Kassel is within a few miles (5 km) of other popular sights such as Loewenburg Castle. This 137-room, 4-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi. It's in central Kassel and also close to Karlsaue Park and Museum of Natural History.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 137 soundproofed rooms provide MP3 docks, free bottled water, and phones. Guests can expect 32-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Desks are also included.


Property features

Pentahotel Kassel offers a 24-hour fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is EUR 18 per day, and there's also a casino shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include 5 meeting rooms, conference space, and coffee/tea in a common area.

Room options

penta Standard Room

King 1 | Twin 1 | Sleeps 3

penta Plus Room

King 1 | Twin 1 | Sleeps 3

penta Single Room

Twin 1 | Sleeps 1

Room (penta Player Pad)

King 1 | Twin 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 1486 reviews