pentahotel Kassel4.0 out of 5.0
Recent guest reviews
24/7 reception and bar is great for weary businesstravellers arriving late. staff was very friendly, seemed to like their jobs and made me feel welcome. loved the modern design with focus on whats important in this time and age. being a hotel professional myself i can only praise this venue. this will be my hotel if choice for future visits in kassel.
Very convenient location--short walk to the train station. Very clean and comfortable rooms, with great beds. The breakfast room and selections are excellent. Only complaint: the hallways are dreary, with old carpets that deserve some renewal.
We arrived and we take half an hour to find our room regularly booked in advance. During the day we see a mouse, a real mouse, walking in the hall. Every dinner needed no less that 1 hour to be served and many times they forgot pieces of the order. The reaction to our complaining was absolutely not polite and professional, saying literally: "You eat for 300€, if we did not served the pizza you asked won't be a problem of 12€". At the end at the check out almost everyone of us was asked to pay things he did not consumed (f.e. 2 times breakfast "because we thought you were 2 people in the room") or to pay a dinner already payed by a friend. Myself and all the other guest will never ever stay at Penta Hotel in the future. It has been a shame!
Except for the comfortable bed, I found the room bare and uninviting with strange-looking furniture and an outdated carpet. The view from the window was unappealing (I was on the first floor) as it looked out onto a patch of grass and weeds. I was also disappointed that the room did not provide a coffee/tea corner which in my opinion is an essential item in any hotel room. But most awful was the foul smelling shower curtain which not only is old fashioned in appearance but not hygienic. The smell lingered into the main room.
Hotel wi-fi is worst than poor... the worst ever. Room is ok, bathroom clean. Breakfast is excellent. Service is good. Very conveniently located. Spent one night only. Smoking area should be further, right in front of lobby is far to be ideal.
Was a comfortable stay and great value. Reception was in the bar area. Parking seemed a little pricey at one euro per hour but we had parking on the street which was free until 9am. Bed was comfortable but pillows were quite soft.
Yes, it's not a old fashioned hotel but it's neither a charming one. they did their best trying to be design. the result is fine, nothing exquisite. It's very close to the train station, less than 5 min on foot, and that's cool. You can get the city center in 15-20 minutes by tram. Even if I guess that the next time this hotel will be full would be for the documenta15 :-)
Hotel has interesting contemporary design. Located 5 minutes away from main sighseings of Kassel (by car). We stayed in a standart room that had a huge bed, even bigger than king size bed! Breakfast had a big variety of cheeses and bakery, also hot breakfast was good. We enjoyed our stay.
Great stay Rooms a bit small but well eqipped. Staff very helpful. Excellent breafast buffet with lots of choices. The combo reception and bar is a very cool and inventive design. I would definitely recommend this hotel.
Great location , near by station Great room , clean , wide and fashionable Great amenities , hi-speed wifi , big bathtub and very comfortable bed Great staff , very kindly and everyone is good looking!!
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 1395 reviews