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I arrived to find that not only is there no Front Desk, but there was nobody there at all, which isn't clearly stated in the description. Other guests arrived and I found out that you actually had to phone the owner for a code for the front door. There is no way that this is safe, the code is not changed every day. Anybody could check out and then come back the next day. I was staying with my young daughter and did not feel safe at all. There was no proper breakfast, just some cereal left in the kitchen. I was booked for three nights but checked out after the first night. I rang the owner to say I was leaving and he became very aggressive when I said I wanted a refund for the remaining two nights. Later he texted me to say that it was sorted, but I still haven't received a refund. There is absolutely zero customer service from the bendandbreakfast.com website. A scam from start to finish. Best avoided.
I arrived to stay for 3 nights. Approaching the house, I drove through a very residential area and discovered that the "hotel" was just a house at the end of a road. Upon opening the door I was hit by a strong smell which pervaded the house but nobody appeared to be in this supposedly 8 bedroom house. The photos are of my room, with a broken window handle so the window would not close, a broken toilet, and interesting wallpaper. I raised the issue of the broken items with the landlord, as well as the smell, and Paul then told me to get out in a threatening manner. I would think twice about staying here again.
Sage House is located within a few miles (5 km) of University of Northampton and County Ground. The 8 rooms at this 3-star residence include balconies, living rooms, and dining areas.
The 8 accommodations feature balconies or patios and afford space to spread out with a separate bedroom, living rooms, and dining areas. Guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries. Refrigerators, microwaves, and dishwashers are other standard amenities.
Sage House features free WiFi in public areas, coffee in a common area, and a terrace. Free parking is available if you drive. Additional amenities include laundry facilities, a picnic area, and a garden.