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The Queens Hotel & Victoria Cloisters

2.0 star property

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Photo gallery for The Queens Hotel & Victoria Cloisters

Water view
Front of property
Lounge
Exterior
Breakfast and dinner served, British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • Place, Jorvik Viking Centre
    ‪3 min walk‬
  • Place, York City Walls
    ‪3 min walk‬
  • Place, Shambles
    ‪4 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room Single Use, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets

Standard Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(13 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Iron/ironing board, bed sheets

Family Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

Superior Family Room, River View | Iron/ironing board, bed sheets

Superior Family Room, River View

8.6 out of 10
Excellent
(14 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

Double Smoking Room | Iron/ironing board, bed sheets

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, bed sheets

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

9.0 out of 10
Wonderful
(2 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

Accessible Double Room with Shower | Iron/ironing board, bed sheets

Accessible Double Room with Shower

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

Accessible Twin Room with Shower | Iron/ironing board, bed sheets

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

York

Located in Bishophill, The Queens Hotel & Victoria Cloisters is a leisurely stroll from popular sights such as Shambles and York Minster. This 78-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a 24-hour front desk.

What's nearby

  • York Christmas Market - 3 min walk - 0.2 miles
  • Jorvik Viking Centre - 3 min walk - 0.2 miles
  • York City Walls - 3 min walk - 0.2 miles
  • Shambles - 4 min walk - 0.3 miles
  • York Minster - 7 min walk - 0.4 miles

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • ‪The Ackhorne Inn - ‬3 min walk
  • ‪Golden Ball - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Slug & Lettuce - ‬2 min walk
  • ‪Tank & Paddle - ‬1 min walk

About this property

The Queens Hotel & Victoria Cloisters

The Queens Hotel & Victoria Cloisters features free WiFi in public areas and a TV in a common area. Self parking is offered for GBP 19.50 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
32-inch Smart TVs come with digital channels. Bathrooms have hair dryers and free toiletries. Portable fans are also available.

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The price is $99
May 17 - May 18
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 19.50 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 9.50 for children
  • Self parking fee: GBP 19.50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York
Queens Hotel
Queens York
Queens Hotel York
Queens Hotel Hotel
Queens Hotel Hotel York

Frequently asked questions

Is a free cancellation option available at The Queens Hotel & Victoria Cloisters?

The Queens Hotel & Victoria Cloisters provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Queens Hotel & Victoria Cloisters?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel & Victoria Cloisters on May 21, 2026 start from $139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Queens Hotel & Victoria Cloisters?

This hotel is situated in Bishophill within a short 6-minute walk of Shambles and also 10 minutes on foot from York Minster. You'll also find York Grand Opera House and York Dungeon less than a mile away.

Will I be able to park at The Queens Hotel & Victoria Cloisters?

Yes, parking is offered for GBP 19.50 per night.

Does The Queens Hotel & Victoria Cloisters have a casino on the premises?

No, The Queens Hotel & Victoria Cloisters doesn't have a casino.

Is there an indoor pool at The Queens Hotel & Victoria Cloisters?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Queens Hotel & Victoria Cloisters?

Amenities that appeal to couples at this riverfront hotel include a smart TV as well as a restaurant and a bar/lounge.

Does The Queens Hotel & Victoria Cloisters have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Queens Hotel & Victoria Cloisters feature a restaurant that includes a breakfast menu?

Yes, The Queens Hotel & Victoria Cloisters serves a full breakfast for a surcharge each morning at Royal Brasserie.

Does The Queens Hotel & Victoria Cloisters allow pets to stay free of charge?

No, pets aren't allowed at The Queens Hotel & Victoria Cloisters.

Does The Queens Hotel & Victoria Cloisters have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Queens Hotel & Victoria Cloisters?

The closest major airport to The Queens Hotel & Victoria Cloisters is Leeds (LBA-Leeds Bradford), which is about 24.2 mi away.

Can I book a room with a balcony at The Queens Hotel & Victoria Cloisters?

Yes, some guestrooms at The Queens Hotel & Victoria Cloisters offer a balcony and may feature river views.

The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 514 out of 1003 reviews
Rating 8 - Good. 349 out of 1003 reviews
Rating 6 - Okay. 104 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean apartment, good location for exploring York city centre. The only downside was that we stayed on a Friday and a Saturday and there was a lot of noise on the Saturday evening from the streets when the local nightclub was closing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
We had a lovely room overlooking the river. Everywhere in the hotel was spotless and the decor was up to date. Only slight quibble was the shower over the bath which was dated but produced hot water. All the staff were very friendly and helpful and the breakfast selection was good with English breakfast cooked well. The lounge was a lovely room to have a drin as it overlooked the river. I would definitely recommend this independently run hotel
Stayed 2 nights in Feb 2026

4/10 Poor

Jane

Liked: Cleanliness, staff & service
Communication about the car park closure would have been helpful after a long journey. The staff were all nice and friendly. We found the mattress quite thin/uncomfortable. The breakfast was good though.
Stayed 1 night in Feb 2026

10/10 Excellent

lee

Stayed 2 nights in Jan 2026

10/10 Excellent

Carl

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent! Great location, the room was spotless and the breakfast was very good too. I would definitely stay here.
Stayed 1 night in Feb 2026

8/10 Good

Ian, Nottingham

Stayed 2 nights in Jan 2026

10/10 Excellent

Leigh

Stayed 3 nights in Jan 2026

6/10 Okay

Emma

Stayed 1 night in Jan 2026

4/10 Poor

David

Tired and worn. Desperately needs updating. Bathroom not good. Showered in warmish water for two days.
Stayed 2 nights in Jan 2026

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
As room was big, it was also cold when we arrived (albeit ability to check-in was much appreciated!). Took a while to warm up. Bed linen / duvet wasn’t thick enough. Perhaps option of an additional blanket would have been helpful ? On our last morning a Monday), a contractor (decorator) started working at 8.10a.m on the wall of the adjoining room, which wasn’t appreciated! Perhaps this should be taken into consideration… don’t start before say 9.30 say ? Nevertheless, thoroughly enjoyed our stay and would stay again !
Stayed 2 nights in Jan 2026

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Nice location,
Stayed 1 night in Jan 2026

4/10 Poor

Steve

Traveled with partner
Disliked: Amenities, property conditions & facilities
Ok let’s list all the things that our hotel room didn’t have 1)There was no heating switched on when we got there, when I switched it on the temp controls didn’t work well 2) there are only 2 240v sockets in the room and one of them is for the television. No sockets either side of the bed! No usb socket there either. I went to reception and he loaned me an extension lead. This then was a trip hazard in the dark! 3) the bathroom… no hooks behind the the door to hang clothes on. 4) hot water is dangerously hot. 5) shower is in the bath with a curtain, I had a shower and the floor was dangerously wet. Minimum it needs a bath screen and a safety handle to steady you. My wife could t get her leg over the side of the bath to have a shower.! 6) sound insulation.. you can hear people coughing and snoring in the next room. 7) no nightlight in the bathroom. Get up to go to the loo in the night and you have to put the light on. Good location and I could park the car below but had to move it due to the river rising and possible flooding All in all it was like booking into a hotel from the 1970s
Stayed 3 nights in Jan 2026

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good first impression , staff friendly and helpful, lovely room, very comfy bed, would have preferred a shower cubicle, not a shower over bath. All very good will certainly be staying here again
Stayed 1 night in Jan 2026

6/10 Okay

Linda

Traveled with group
It was ok for a night.
Stayed 1 night in Jan 2026

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
The room was very clean, the staff couldn't do enough for you, parking was excellent, and the breakfast was, five star ,the hotel is in a great position to explore york ,will visit again 😀
Stayed 2 nights in Jan 2026

8/10 Good

Julie

Stayed 5 nights in Dec 2025

10/10 Excellent

Bridget

Stayed 3 nights in Jan 2026

10/10 Excellent

Abdullah

Stayed 1 night in Jan 2026

6/10 Okay

Christiana

Liked: Amenities
Disliked: Cleanliness
The apartment was spacious and the location was perfect. However, it wasn’t very clean especially the kitchen and bathroom. The sofa bed was terrible and very uneven.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness
Rooms clean, staff polite.. breakfast is good. Not a criticism but the public areas could do with an update to give a modern "vibe"
Stayed 2 nights in Dec 2025

10/10 Excellent

chris

Stayed 3 nights in Dec 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Friendly greeting. Location perfect for exploring York
Stayed 2 nights in Dec 2025