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The Queens Hotel & Victoria Cloisters

2.0 star property

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Photo gallery for The Queens Hotel & Victoria Cloisters

Water view
Breakfast and dinner served
Front of property
Lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Queens Staith, Skeldergate, York, England, YO1 6DH
  • Place, York Christmas Market
    ‪3 min walk‬
  • Place, York City Walls
    ‪3 min walk‬
  • Place, Shambles
    ‪4 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room Single Use, 1 King Bed

Iron/ironing board, bed sheets

Standard Double Room Single Use, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Twin Room, 1 Bedroom

Standard Twin Room, 1 Bedroom | Iron/ironing board, bed sheets

Standard Twin Room, 1 Bedroom

9.2 out of 10
Wonderful
(11 reviews)
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Double Room, 1 King Bed, River View

8.6 out of 10
Excellent
(14 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, 1 King Bed, River View

Iron/ironing board, bed sheets

Superior Single Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Iron/ironing board, bed sheets

Family Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Family Room, River View

Superior Family Room, River View | Iron/ironing board, bed sheets

Superior Family Room, River View

8.8 out of 10
Excellent
(15 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Double Smoking Room

Double Smoking Room | Iron/ironing board, bed sheets

Double Smoking Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | Iron/ironing board, bed sheets

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Dbl/Dbl Sleeps 4 (A12/A15) - No lift or accessible facilities (Annex)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt.(Dbl) Sleep 2 (A1/A4/A7/A10) - No lift or accessible facilities (Annex)

8.6 out of 10
Excellent
(4 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

Two Bed Apt. Double/Twin Sleep 4 (A3/A6) - No lift or accessible facilities (Annex)

  • 570 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 2 (Dbl) (A14/16) - No lift or accessible facilities (Annex)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex) | Living area | 32-inch Smart TV with digital channels

One Bed Apt. Sleep 4 (Twin&Sofa A5/8/11) - No lift or accessible facilities (Annex)

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 2 (Twin) (A9) - No lift or accessible facilities (Annex)

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex) | Iron/ironing board, bed sheets

One Bed Apt. Sleep 4 (Dbl & Sofa) A2 - No lift or accessible facilities (Annex)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Accessible Double Room with Shower

Accessible Double Room with Shower | Iron/ironing board, bed sheets

Accessible Double Room with Shower

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Twin Room with Shower

Accessible Twin Room with Shower | Iron/ironing board, bed sheets

Accessible Twin Room with Shower

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

York

Located in Bishophill, The Queens Hotel & Victoria Cloisters is within a 5-minute walk of York City Walls and within 15 minutes of other popular attractions like Shambles. This 78-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a 24-hour front desk.

What's nearby

  • York Christmas Market - 3 min walk - 0.2 miles
  • York City Walls - 3 min walk - 0.2 miles
  • Jorvik Viking Centre - 3 min walk - 0.2 miles
  • Shambles - 4 min walk - 0.3 miles
  • York Minster - 7 min walk - 0.4 miles

Getting around

  • York Station - 9 min walk
  • Leeds (LBA-Leeds Bradford) - 42 min drive

Restaurants

  • ‪The Ackhorne Inn - ‬3 min walk
  • ‪Golden Ball - ‬3 min walk
  • ‪Drift-In Cafe - ‬3 min walk
  • ‪Slug & Lettuce - ‬2 min walk
  • ‪Tank & Paddle - ‬1 min walk

About this property

The Queens Hotel & Victoria Cloisters

The Queens Hotel & Victoria Cloisters features free WiFi in public areas and a TV in a common area. Self parking is offered for GBP 19.50 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
32-inch Smart TVs come with digital channels. Bathrooms have hair dryers and free toiletries. Portable fans are also available.

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The price is $120
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 19.50 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Lounge
  • Royal Brasserie

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 9.50 for children
  • Self parking fee: GBP 19.50 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking and high chair.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Queens Hotel York

Queens Hotel

Queens York

Queens Hotel York

Queens Hotel Hotel

Queens Hotel Hotel York

Frequently asked questions

Is a free cancellation option available at The Queens Hotel & Victoria Cloisters?

The Queens Hotel & Victoria Cloisters provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at The Queens Hotel & Victoria Cloisters?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at The Queens Hotel & Victoria Cloisters on Jun 7, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around The Queens Hotel & Victoria Cloisters?

This hotel is situated in Bishophill within a 10-minute walk of York City Walls and Shambles. You'll also find York Minster and York Racecourse within a short drive.

Will I be able to park at The Queens Hotel & Victoria Cloisters?

Yes, parking is offered for GBP 19.50 per night.

Does The Queens Hotel & Victoria Cloisters have a casino on the premises?

No, The Queens Hotel & Victoria Cloisters doesn't have a casino.

Is there an indoor pool at The Queens Hotel & Victoria Cloisters?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Queens Hotel & Victoria Cloisters?

Amenities that appeal to couples at this riverfront hotel include a smart TV as well as a restaurant and a bar/lounge.

Does The Queens Hotel & Victoria Cloisters have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Queens Hotel & Victoria Cloisters feature a restaurant that includes a breakfast menu?

Yes, The Queens Hotel & Victoria Cloisters serves a full breakfast for a surcharge each morning at Royal Brasserie.

Does The Queens Hotel & Victoria Cloisters allow pets to stay free of charge?

No, pets aren't allowed at The Queens Hotel & Victoria Cloisters.

Does The Queens Hotel & Victoria Cloisters have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Queens Hotel & Victoria Cloisters?

The closest major airport to The Queens Hotel & Victoria Cloisters is Leeds (LBA-Leeds Bradford), which is about 24.2 mi away.

Can I book a room with a balcony at The Queens Hotel & Victoria Cloisters?

Yes, some guestrooms at The Queens Hotel & Victoria Cloisters offer a balcony and may feature river views.

The Queens Hotel & Victoria Cloisters Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Great location,really nice room and the staff were so friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
Grat location, clean, fabulous breakfast, comfy bed (didnt really like the pillows) friendly staff, would definitely return.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was excellent! Great location, the room was spotless and the breakfast was very good too. I would definitely stay here.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Isla

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff very central and clean
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
The location is fabulous, the staff are helpful and friendly. Excellent buffet breakfast. Rooms were a good size and you can park your car at the hotel. We will definitely stay here again. The decor is a little dated, but I wasn’t too bothered. A fantastic stay.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Nice location,
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, amenities
Close to the city centre
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay, clean room and excellent staff, great breakfast.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Rooms very clean, staff very polite and friendly and in a great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities
The room was very clean, the staff couldn't do enough for you, parking was excellent, and the breakfast was, five star ,the hotel is in a great position to explore york ,will visit again 😀
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities
Staff were friendly room comfortable breakfast was good and the bar was very nice
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean and spacious rooms with a lovely breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good first impression , staff friendly and helpful, lovely room, very comfy bed, would have preferred a shower cubicle, not a shower over bath. All very good will certainly be staying here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Had a lovely stay at this hotel. Rooms were clean and bed very comfy. Staff very friendly and will book to stay again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

mark

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and central hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
The Rooms were excellent and exceptionally clean and warm The Staff were extremely friendly and helpful
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean apartment, good location for exploring York city centre. The only downside was that we stayed on a Friday and a Saturday and there was a lot of noise on the Saturday evening from the streets when the local nightclub was closing.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Linda

It was ok for a night.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Friendly greeting. Location perfect for exploring York
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lorraine

All good - stay here every time we go to York. Friendly staff,clean
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Toilet made a terrible noise when refilling, room next door's toilet made the same noise which could be heard through the walls. On site parking was very expensive at £19 a day. Staff were great. Rooms were very pricey.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
We was only there for 1 night, from start to finish, everything was perfect, will be back next yr
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Excellent front staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
We had a lovely room overlooking the river. Everywhere in the hotel was spotless and the decor was up to date. Only slight quibble was the shower over the bath which was dated but produced hot water. All the staff were very friendly and helpful and the breakfast selection was good with English breakfast cooked well. The lounge was a lovely room to have a drin as it overlooked the river. I would definitely recommend this independently run hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities
Staff were all brilliant, we ate here Sat eve, very good food. Room warm & comforftable.
Stayed 2 nights in Dec 2025