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Queens Hotel

2.0 out of 5.0

Recent guest reviews

Rooms are very good. On-site parking you have to pay for but it is a secure car park and it is cheaper then the local car parks. The reception staff are amazing they go the extra mile to help customers. Check in was quick. The only negative bits is the restaurant the food is very good, but the menu is very small and changed daily. When we requested a table we were told we have 1 hour to eat our meal as they needed the table. So our dinner was not very relaxed. However we chose to eat somewhere else the next night. Breakfast is very good. All in all a very pleasant stay and we will be back here again soon.

Perfect location lovely spacious bedroom overlooking the river comfy bed, shower good only don't forget to put shower curtain in the bath !!. Great choice of breakfast hot and plentiful . View from the lounge across the river lovely at night. Will definitely return.

Arrived early which was no problem as the room was ready. Large,comfortable and with excellent views of the river and the Ouse bridge.Good bed, large screen T V. and a decent ensuite. Parking was £10 per day in a secure roller gated area beneath the hotel - may sound expensive but the car parks in York are much worse; Easy five minute walk into the centre of the City and the right side to drive out if you are heading South. Have tried most of the York hotels and this was as comfortable and convenient as any and better value than most. Good buffet breakfast and a nice littlr bar area overlooking the river. Would certainly go again.

Located on the River Ouse,in easy walking distance for the town centre and all the main tourist attractions.Secure parking available for £10,only 18 places.There is parking spaces in front of the hotel,but there are no barriers on the jetty. A clean hotel with friendly staff. Rooms over looking river,you can see over the roofs of the buildings ,the Minster on the left and Cliffords tower on the right. Easy to drive to from the south.A1M turn onto A64 at junction 44 turn off onto A1036 Signposted York SW. A straight road until traffic lights in front of the city wall and gate.Go through the gate drive until the Travelodge then a church on the left.At the traffic lights turn right then left and you are there .The Kings arms opposite the Hotel on the other side of the river sells cheap beer !

The room was very clean with all the usual amenities. TV, free WiFi, Coffee, tea, biscuits. Bathroom again with shampoo, shower gel & hairdryer. Shower was excellent. I nearly had an "oops moment" watching hubby trying to suss the bath to shower sequence . He got there eventually!!!!!!!! Bless.

Stayed here for 2 nights. Checked in promptly room was ready before check in time we were early and we were going to leave our cases but were told we could go up which was great. We were on the 3rd floor there was a lift to take us up. Room was big enough for both of us and we were right at the top. It was a smoking room -which for us was a bonus. Being a smoker does not mean I like to smell it and I was pleasantly surprised that the room did not give this impression. It was a bonus that I did not have to stand outside smoking. Had a small window which you could open and a Velux blackout blind for privacy. 1st impressions were good. Lot's of space. A few housekeeping issues. Cap from a razor on the bath. Valance on the bed at the bottom. Quite dirty. Splashes of coffee/tea on bathroom skirtings. Overall not too bad. I have seen worse.Shower was good. easy to use. Breakfast was fine.frequently replenished. You can find the toast in a dish up with the hot food.Good selection of cereals /jams etc etc I spent long enough wondering how you get toast.! You can also get a fried or boiled egg if you ask. A substantial breakfast to suit all. Location is good. Spar shop across the road. Not too far from anything really. All walkable. Views across the river really nice and you can sit in the lounge at the bar if you prefer. What let this hotel down for me - it was the evening meal. While I tried to stay open minded and if you broke it down for 2 people per night it is only £55 each for b+b. Free wifi. Freeview tv. Very Very reasonable. The evening meal Table d'hote. Pate with whisky. Failed to find any whisky taste and would say this was equivalent to a shiphams beef paste or similar -like the stuff you get in jars.. The salad had a balsamic glaze dotted here and there. The plates are clearly made up well in advance and the glaze was all dried up. The starter arrived about 2 mins from ordering ! Fish and chips. - More batter than fish ....and the chips... they were overdone.I think they were re-heats. It was in my opinion abyssmal. Before ordering we asked what the specials were. Nope no specials tonight. The menu was limited and the fish was the only thing I could have eaten from it. I asked what lagers was on tap. Just Fosters. This was not the impression you get when you read -why not not enjoy a drink in the bar relax in the Riverside Lounge or food from our table d'hote menu. Our waiter was also covering the bar/serving and seating too. Service from him was excellent. If we were expected to pay on the presentation/ quality and quanity of the meal - I would pay a mere £3.50. And that would have been for the Melba toast and what fish I managed to source from the batter. We ordered white wine.It was fine. Price you would expect in a hotel. It was pouring torrential rain and that is the only reason we ate here. There are so many eating places out and about. I would NOT recommend an evening meal here. We went over to the lounge to look at the water and opened the door to go onto balcony. The rain had stopped by now. The door was slightly opened. The female who was at the bar came and BARKED at us - you cannot smoke out here. My husband showed her it was a Vape Cigarette. Oh she said and walked away. Some 5 mins later the waiter came over and said he was just going to close the door. It was not windy nor was it cold. But we felt we were inconveniencing the staff by merely standing on the balcony looking at the river so we gave up and went to our room. There were a young couple in the restaurant which is a fair bit away from said balcony -it was all very unneccessary. Check out was prompt and completed by a very nice lady who asked if we wanted to leave our cases until later. I would stay here again. The beds are comfortable. I had a good nights sleep. The housekeeping issues.... they were not huge. Disappointing. But not huge. And I did not have to stand outside of a hotel early in the morning with my coffee - for me that was a big plus. I love york- I visit when I can and not many hotels take smokers into account.

I was really pleasantly surprised by this lovely hotel. We arrived quite late and the receptionist (Lynne) offered to make us sandwiches to have prepared for when we arrived. We gratefully declined but someone putting that much effort in, was so lovely! The receptionist stayed even though her taxi to go home was due, to ensure we had our parking space and were settled. I really appreciated that a lot. The room we stayed in was lovely, spacious and very clean. The bed was very large but comfortable and clean also. The bathroom was spotless and I was thoroughly impressed.Our sleep was absolutely undisturbed too! Breakfast was a pleasant surprise, it was a warm selection at a sort of "all you can eat buffet" style, with eggs, toast, mushrooms, bacon, sausages, beans etc. There was also a selection of croissants and cereals and juices. The breakfast/dining/bar area is very large, so you could sit down without feeling over crowded by other guests. The hotel is so close to the city centre and the highlights of York. I will definitely stop here again and would highly recommend it to anyone.

My partner and I arrived to find brown marks in the bath. We asked for another room and after some discussion we moved rooms. This was only marginally better the bath still had enameling missing with rough patches. The evening meal was diabolical. Faulty towers comes to mind. We had two totally different menus. My lamb was dried. Veg was bland. Trffle was like nothing seen before sloppy with runny cream. I did bring to staffs attention and was offered alternative but to be honest didn't want anything else. Were meant to stay two nights were glad to check on after one didn't even attempt breakfast. Manager only offered a £20 refund and is not charging for the night we didn't stay.! No refund for breakfast or the fact it is not fit for purpose. The whole place is shabby with worn wallpaper hanging off.

Very large clean room, decent facilities, great location, fantastically comfortable bed. Only slightly odd thing was their sign saying (I paraphrase) 'If you take our soap home we'll charge you £3'. There was no sign banning guests from taking home the towels, desk and television though.......

We stayed at the Queens for four night on a b&b basis. The staff were very friendly and helpful. We had a large corner room with a king-size bed. The kids had put up beds that were very comfortable. Even with the extra 2 beds we had plentry of room. The hotel is centrally located so we walked everywhere. All of the attractions we wanted to visit were less than 10 minutes walking so we left the car in the car park for the duration. The food was good quality, well presented and good portion sizes. We ate evening meals in the hotel twice during our stay and just wish they did a half board option as the food was lovely but not very affordable for a family of four interested in sightseeing and not visiting for the culinary variety york offers. All in all a good stay.

Queens Staith York England

Queens Hotel places you next to York Dungeon and within a 5-minute walk of other popular sights like Jorvik Viking Centre. This 78-room hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central York and also a short walk from York Minster and Shambles.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a full breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.


Queens Hotel's 78 rooms provide coffee makers, phones, and desks. Guests can enjoy satellite TV and stay connected with free WiFi. Free toiletries are also standard.

Property features

At Queens Hotel, guests have access to free WiFi in public areas. Self parking is available for GBP 12 per night. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.

Room options

Standard Double Room Single Use, 1 King Bed

King 1 | Sleeps 1

Standard Twin Room, 1 Bedroom

King 1 | Twin 1 | Sleeps 2

Superior Double Room, 1 King Bed, River View

King 1 | Sleeps 2

Superior Single Room, 1 King Bed, River View

King 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 1553 reviews