Middletons Hotel3.0 out of 5.0
Recent guest reviews
To be fair, we got off to a bad start. I had booked this hotel for a weekend away with five friends. We are all professional and work full time ting to spend a weekend away with no husbands and children was something to look forward to. We arrived on the Friday evening and were given our room keys and directions to our rooms. We were really disappointed, this isn't a cheap hotel and the facilities were really not what we were expecting. I'd describe the decor as tired because that seems the kindest description. There was nothing wrong with the rooms, they were clean and warm, they were just very basic and not the standard we'd been anticipating. Having left our bags in our room we went down to the bar. We knew there was going to be a wedding there on the Saturday and it was quickly apparent some of the wedding guests were already there. It was also quickly apparent that a few of this group (of mainly young men) had perhaps taken full advantage of the bar. And it soon became apparent that there were tensions among the group - mainly because they started yelling, swearing and threatening each other. Although staff intervened we were now beginning to wonder what the wedding might bring tomorrow. In the morning there was no sign of the wedding party and we sat down to breakfast. Top marks for the pancakes and porridge, it's a help yourself buffet for the cereals, fruit, toast and drinks. Plenty of refills and a pretty relaxed approach to the notion of breakfast finishing at 10:30. I'd complained the night before about the state of our rooms and when we returned from exploring there was a letter under my door apologising that the room was not up to my expectations and offering free breakfast for us for both mornings. I was quite happy to accept this as I had expected to have to have one of those embarrassing conversations with hotel staff whose responsibility doesn't really extend to how the managers/owners decide to decorate! The wedding passed off uneventfully. We had gone out for dinner and would have liked to have had a drink in the bar but the wedding party were there and it would have felt a bit odd although that didn't stop other guests. Instead we went to the lounge which has potential to be a fabulous extra space but is a bit neglected. This morning the drinks machine was broken and staff seemed a little overwhelmed with the number of guests but and this is important they could not have been more helpful and friendly. Throughout our stay the staff were exemplary and an absolute credit to the hotel.
It's one of nice place to stay at York... staff is really friendly and helpful.. food was nice aswell.. over all I had a great experience at Middletons York.... should try it ... I hope you will have a good experience
Stayed for 2 nights with a friend. Positives: Staff, everyone was exceptionally friendly and helpful. Nothing was to much trouble, a real credit to the hotel. The outdoor seating area and bar area is well maintained an very comfortable with a nice atmosphere. Negatives: The room we stayed in (38) was quite dated and could do with a new bathroom and a general spruce up. The bathroom door is also next to 1 of the beds (twin room) where most hotels it is at the side upon entry to the room. Also still use old fashioned keys for room entry. I would definitely stay here again.
Visited last weekend with my partner, as birthday treat. Arrival I was left a bit speechless about charm and character this lovely hotel have. Our room was exceptional, cleanest bathroom and toilet I ever seen, spotless! Huge thank you to "ground force" team for their hard work! Restaurant and lobby area is calm and nice, staff very professional and friendly. Shame we live 200 miles away, would love to work there myself :) we be definitely back !!!
Stayed for two nights. Staff friendly and helpful. Room comfortable and clean. Shower powerful! We didn't use the restaurant mainly because the centre of York is only 10 minutes walk from the hotel and full of places to eat. Had it been raining we would have stayed at the hotel. Same applied for breakfast. On our second night we ate in the hotel bar as we wanted something quick before going to the theatre. The food was excellent as was the service. A pint of "13 Guns" beer is recommended. On our checkout day the hotel was happy to store our luggage until our early evening train time and to arrange a taxi to the station. Good service. This will be our hotel of choice for any future visit to York.
Middletons has always been our first choice for a stay in York but unfortunately not any more. What a shame the new owners have gone down the route of self-service breakfast instead of the excellent table service we were used to. Not even tea and coffee served at your table any more. No choice of milk, cheap bacon, eggs that were just warm. Disappointing to also find the bar no longer has on tap the local brew York Guzzler. The staff as always were friendly and helpful but all that we spoke to had only worked at the hotel for a short time - did the new broom sweep out all the old staff as well? If we had wanted a Premier Inn style hotel we would have gone to one and saved our money!
This lovely hotel has a rustic yet modern feel to it. We had landed at Heathrow and picked up our hire car at around 7pm. This meant we didn't arrive in York until after midnight. We had already notified the hotel, so they knew we'd be in late. The welcome we received was very warm and friendly. Check in was a breeze. Once we'd dumped our cases in the room we headed down to the bar for a few drinks. Our bodies were still on Sydney time. We had a very nice breakfast there later that morning, but we ate out that night, so I can't comment further on the food. The menu did look very tempting though. I'd happily go back there. York is a beautiful city and this hotel is in an ideal location, affording you parking on-site, which is a huge bonus in a place where car parks are at a premium.
Lovely hotel staff were friendly, great location just a short walk in to York, beautiful rooms, food was lovley,free robes and slippers to use if needed,tea and coffee machine in the room also a mini fridge,
I stayed here on a Saturday night, the hotel staff were friendly and accommodating. the room was an executive, it was huge, and well appointed, the bathroom was excellent.. especially for bath lovers!! we eat in the restaurant, which although quiet was really good..the food was well presented and the staff friendly. the location for exploring the city was excellent, only a 5 minute walk to the centre. the only negative thing was the room was on the ground floor and facing the road so it was necessary to have the curtains drawn and the noise of people walking past disturbed. but, on the whole it was an excellent stay.
This hotel is ideally situated for York city centre. In a quiet area of the city but you can easily walk into the city during the day and night time so no taxis are needed. Breakfast is buffet style so eat what you like. Free robes in the room for you to use if needed
Middletons Hotel places you within a 10-minute stroll of popular attractions such as Clifford's Tower and York Dungeon. This 56-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. It's in central York and also a short walk from York Minster and York Castle Museum.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
The 56 rooms have coffee makers. Guests can enjoy digital TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
Guests of Middletons Hotel enjoy a fitness center, free WiFi in public areas, and 3 meeting rooms. Self parking is available for GBP 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, a terrace, and laundry facilities.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 800 reviews