Middletons Hotel3.0 out of 5.0
Recent guest reviews
We stayed two nights in the Middleton hotel. During our stay there was a fire alarm, the staff acted quickly, calmly and in an orderly fashion. The customer service was good, generally the staff were friendly, though there is room for improvement. Perhaps due to the pool, the staircase smelt rather badly of chlorine. There wasn't a lift and we were on the top floor- this made getting the suitcases up the stairs difficult. The bed was very comfortable. The shower worked well. Though, the room wasn't what I was expecting, it was rather dated. The bathroom certainly needs an update, parts look broken and not very clean in places. The view was of the car park, so not very pleasant. The selection of biscuits in the room was very limited. I won't be returning, it certainly isn't worth the money, yet I appreciate the fact that hotels in York are generally expensive. It's just right for a city break, perhaps one or two nights, but isn't anything special. The hotel has potential to be really great, yet the colour scheme and customer service need to be improved. The gardens around the hotel are picturesque, the goldfish in the pond outside make the hotel appear unique, which I liked very much. I have to add that the pictures on here of the hotel are rather deceiving, and it doesn't live up to its expectation.
Lovely gardens and very pretty buildings. Only downside no air con and we were in the middle of a heatwave. Staff offered more fans and sheets instead of a duvet. Quiet lication. Good job as we slept with the windows open. Only a short walk to the town. Good breakfast. Very helpfull staff. Telly lost signal and someone was there to fix it in 5 mins.
we paid almost £360 for two nights bed and breakfast for a twin room while York races were on and were very disappointed. The location is good being a short walk to the riverside bars and the reception and lounge and bar areas are very comfortable. The bedroom was without doubt a disappointment to say the least. Dated, dirty, poor tv reception, no bath mat, second towel hidden away in a wardroom rolled up in a carrier bag. the mattress on one bed had been on so long the springs twanged when the bed had any weight put on it. This led to very poor quality sleep. The staff were very friendly and attentive, breakfast was excellent and there is free onsite parking and the outside seating area is lovely. They just take advantage of the demand during the racing weekend, and had reduced rooms to £90 per night for the coming week. More like its worth.
Relaxing atmosphere and very pleasant staff. Clean room although small had everything we needed. Breakfast choice was good. The evening meal was a bit over-priced, as was the wine, however the steak was good as was the service.
Friendly staff and a nice small but clean room (I had no. 23) which faces straight out onto the adjacent footpath. Don't go expecting to stay in a quad of antique houses facing a chapel, as suggested by the site's photo,, or you'll be disappointed. It's a decent hotel very handy for central York. Didn't eat here, but had a pint on the pleasant outside seating area.
Early May my husband and I decided to visit York and chose the Middletons Hotel, for our 2 night stay, due to its central location. On booking we thought it was a bit expensive compared to other hotels in the area but looking at the pictures and reviews we decided it would be worth it. Location – Finding the hotel is a bit tricky, but when we found it we thought the hotel and grounds were lovely. Parking was limited but luckily we found a place in the Hotel car park, note there is an extra £10 per night charge for parking. The Hotel was very near the centre and gave us easy access to the city centre and its attractions. Reception – Reception was a mix of new and old décor and it was really appealing. The staff were friendly and when dealing with the problem I had with the room were very helpful. Bar – The bar itself was right by reception and the atmosphere was great, we enjoyed it so much that we finished each evening in there for a night cap. Drinks were a bit more expensive than in the city, but not over the top. Rooms – The first room we had was classed as a standard room. On our way to it we travelled down dark corridors and stairs to arrive at what can only be described as a small box. The room was tiny and the bed was smaller than a double bed but bigger than a single. The mini en-suite had a step down into it and it was very tiny and dated. Everything was clean but we were shocked as it did not reflect any of the pictures we had seen of the Hotel rooms when booking. As we planned to stay for 2 days we decided to see if there was a larger room available. Reception advised that all standard rooms were small and we could up-grade to a larger room for an extra £20 per night. I went to see the room first and could not believe the difference. It was beautiful, like the pictures I had seen online when booking. There was a separate sitting room, a modern bathroom and a large bedroom with a huge bed. Food – We did not have time to dine in the evening as we had a lot to fit in and the breakfast was an additional charge. As we already had spent a lot on the Hotel to start with and then due to the upgrade and parking a further £30 per night (so an extra £60 so far) we decided to eat breakfast out and had a lovely breakfast for a lot less money. Summary - Will we visit again? We will visit York as the city was wonderful but we would probably try a different Hotel. This is due to; the high cost of the room, the additional car park charge plus the up-grade supplement, did make this a very expensive option.
This is one of the best places I have ever stayed in. All facilities like free Wi-Fi, superb restaurant, five minutes walk to downtown York, gorgeous garden views from upstairs balcony units, cosy, clean, ensuites, onsite parking & sophisticated friendly service were provided. When I'm in the UK and York again I will definitely pick this out once more.
My husband and I stayed at The Middleton 30/31st May. From outside the building looked like the online photos but our room was unlike any of the attractive rooms portrayed. We stayed in room 30. When we opened the door, the 1st thing that greeted us was a dark, dismal, brown room. The walls were 2 shades of brown, and the only splash of colour was a small picture, and a red stripe in the obviously new brown carpet. Bed linen was white but no pretty throws or cushions. Despite it being on the first floor it could have passed for an attic space. The sloped roof had a velux window which neither opened nor closed fully, with a blind fitted, which was a good job as the room was overlooked. There was a small window opposite the bathroom which was either frosted or dirty. The curtain was brown. The third window overlooked a small roof space, which had a brick wall around it and was empty except for the grimy discarded astro turf left over from the outdoor bar area. We were almost grateful for the unattractive view as it discouraged us from sitting on the two hard brown chairs tucked closely round the small brown table. That left us the bed to sit on. Was actually two singles pushed together. We could see the deep groove on each mattress where countless other bodies have left their mark over a considerable length of time. The mattresses and pillows were well past their usefulness and we had the worst night's sleep. The wear on the mattresses left us in our respective grooves, with the hard edges of the mattresses forming a ridge between us. No extra bedding. The bathroom was tiny, my husband had to lean sideways to go in, out or simply to stand in it. The pedestal had a large grimy crack in it. The shower didn't work properly. An obscure little window over the bed had safety glass on our side, and blobs of glue, holding a board on the other side. We didn't complain at the time as we arrived mid afternoon and left late the following morning. We didn't want to waste our wedding anniversary complaining to the staff who seemed nice enough. We've emailed the Middleton twice but failed to get any sort of a response. We booked because of the apparent history and stunning online photos. We saw nothing of these aspects during our stay. Wished we'd read the reviews. Needs a visit from The Hotel Inspector.
An unusual set up with several buildings comprising the hotel rooms. Our room was on the small side but served its purpose, had tea and coffee making facilities and was clean. Nice location within walking distance of the town centre. Friendly and helpful staff. Very good breakfast. Limited parking spaces charged daily.
I was delighted to discover Middletons for my most recent visit to York. It is a beautiful hotel with many charming amenities, as well as a very close walk to all the best historical and cultural sites in the old town. The view of the garden from my room in the Lady Anne building was gorgeous. The staff at the front desk were very helpful and friendly, as well. We did not eat dinner here, but the breakfasts were very good; I do think, though, for the price of the rooms, breakfast should be included. An additional 12 pounds is a lot, especially when you have young people with you who only nibble a bit in the morning.
- Walking distance to York Minster and Clifford's Tower
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
Middletons Hotel places you within a 10-minute stroll of popular attractions such as Clifford's Tower and York Dungeon. This 56-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. It's in central York and also a short walk from York Minster and York Castle Museum.
This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
The 56 rooms have coffee makers. Guests can enjoy digital TV and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
Guests of Middletons Hotel enjoy a fitness center, free WiFi in public areas, and 3 meeting rooms. Self parking is available for GBP 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free newspapers, a terrace, and laundry facilities.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 816 reviews