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Elmbank Hotel

3.0 out of 5.0

Recent guest reviews

My friend and I stayed here on a weekend trip with David Urquhart Coach Tours. I had read a few of the reviews on here which weren't very complimentary. We loved it! Yes it's an old building and parts of it are a bit tired, but it was beautiful, we loved the stained glass windows, the leather sofas in the main area, our room was clean and tidy, the bathroom had been updated and the shower was fab! We thoroughly enjoyed our meals, breakfast and dinner. The breakfast was a buffet style and had everything from full English to healthy eating options. The staff couldn't have been kinder and really helpful, it's not a five star hotel but we found it excellent value for money, clean and comfortable and not far from the city centre. We would definitely stay there again.

So i paid for the cheapest room at the hotel, after some mixed responses i was in two minds whether to cancel and choose a different hotel but i decided to stick with elmbank and i was certainly happy! I paid through the website (as they offer 10% off) and when i arrived they upgraded me to the next room up, it was very modern and really nice. The hotel from the outside is lovely and very eccentric on the inside. The hallway could do with a touch up but the room really made up for it. My advice would be to call up and ask if they can upgrade your room for no extra cost after reading this review!

This hotel is awful i would personally not recommend it to anyone. on arrival there was no parking and staff were not interested in helping then on checking into the hotel when walking into our room which was apparantly upgraded before we got there so would not like to see the original room our 'upgraded' room smelled like damp and the window was freezing, the curtains blew with the draft. we had stained carpets and a very uncomfortable bed which neither me or my fiance could sleep so checked out at 3 in the morning to come home and actually get some decent sleep. the cat was running in and out of the restaurant which i found very unhygienic. overall i would not let a dog stay in this hotel never mind paying customers.

I stayed just one night in connection with work. The reception area is nice and th building obviously has history. That is part of the problem - the rooms are also historic. My bed was reasonably comfortable but the headboard was loose and banged on the wall every time i moved. Sleep was not continuous! My colleagues and i didnt have breakfast as it was only a continental offering, so it was off to Weatherspoons for the never ending coffee supply. Not too bad, but dont expect too much.

We stayed for a Birthday treat and what a fantastic hotel, oak panelling, old world charm, with a stained glass windows. Staff were very friendly, they even showed us around the downstairs rooms. It would make fabulous wedding venue, shame we live so far away. You don't visit york to stay in a travelodge, we like character in keeping with thebuidings around thecity. Reasonably priced.

A lovely welcome by reception staff and beautiful main areas with an open fire place and huge ceilings. Up a lovely rather grand staircase, however the room was definitely dated and in need of refurbishment. I understand that the hotel would want to keep it's main features with the style of the building, however the room was rather bland, but clean. The shower left something to be desired, with very little water pressure and either scolding hot or freezing cold water. Very creaky floor boards, but luckily this did not disturb our sleep with other guests coming and going. Overall, the main entrance and hall are lovely, along with the staff, but the room leaves you feeling definitely underwhelmed. Side note: Betsy the hotel cat is an absolute sweetheart and is willing to be fussed at every opportunity!

The hotel is lovely and old. Has a good feel about it but I had the worst sleep ever. Beds are tiny and covers don't fit properly. The beds are rock solid and the windows don't close so you hear the loud traffic outside at night. Not a good stay

Booked for 20 girls the main areas are lovely but the bedrooms are dated and shabby, the bathroom was very good and recently updated. There's an open fire in the central area which was cost and inviting. There is a resident cat which lived the fire area

Think the hotel should look at the way they describe hotel, as we can not read anywhere is states book this hotel, but you will stay in anorher property we own accross the road.?? The main building looked good, the building over the road looked and smelt run down, even live wires hanging down as picture below.

Stayed here with my husband for my birthday on 28th April. After reading recent reviews I was very worried how we would find the hotel in regards to the rooms. I couldn't be happier to report our room a superior room in the courtyard was extremely clean, more or less brand new throughout with nice touches, fridge with juice n kit kats etc. The lady on reception was very welcoming and informative. Lady learning the ropes was cheery and likeable. Parking was easy and overall we couldn't fault it. Well done! We will be back.

The Mount York England

Elmbank Hotel places you within a mile (2 km) of popular attractions like York Minster and York Dungeon. This 63-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. Jorvik Viking Centre and York National Railway Museum are also near this York hotel.


This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a English breakfast is served each morning for a fee.

All 63 rooms feature coffee makers and desks. Guests can expect free WiFi and flat-screen TVs with satellite channels. Hair dryers are also available.


Elmbank Hotel features free WiFi in public areas, conference space, and coffee in a common area. There's free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.

Property features

Room options

Standard Single Room

Twin 1 | Sleeps 1

Standard Double Room

Full 1 | Sleeps 2

Family Room

Full 1 | Sleeps 4

Superior Double Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

37% of guests recommend this hotel

Total of 1083 reviews