Best Western Forest & Vale Hotel3.0 out of 5.0
Recent guest reviews
We were warmly greeted on arrival at the hotel.Everyone was very friendly and helpful.The room was large and had a very comfortable bed.All toiletries were provided as well as tea and coffee biscuits and water. Food in the restaurant was very well made and tasty. We will highly recommend this hotel and hope to go back in a year or so.
On arrival I was very surprised. With Best Western logo the standard was well above what I expected. Staff were all brilliant and clearly enjoyed their jobs an interacting with people. The dinners & breakfasts were perfect. Better than some expensive hotels that I have stayed. The room was huge offering a sitting room also it faced West and with the English winter fast approaching was perfect. More than ample parking is offered free. Stay here you will not be disappointed.
Hotel is about 5 minutes walk from the centre of Pickering with lots of parking in the hotel grounds. Rooms were reasonably small (may have got a little claustrophobic if staying there for more than a couple of nights) but clean and with all the basics covered (lovely warm shower). Receptionists were also very friendly and welcoming.
Booked the Best Western Forest & Vale hotel for three nights for my mum and dad. Spoke to Lisa M. before I booked to confirm some specific requirements for my parents, booked the holiday via the BW website and phoned Lisa back who confirmed the booking as requested. My mum and dad had a great time, the standard ground floor room was more than adequate, it was clean, warm and well furnished, the housekeeping was of a high standard. The breakfast was excellent, a great selection of high quality food and one of the best they have experienced anywhere. My Dad had health issues on the checkout day and was unable to drive, my parents didn’t make breakfast either. Lisa M. was very helpful and understanding she arranged for them to keep the room past the checkout time and when they were able to come out of the room she got Tom to get them some tea and toast. Many thanks to Lisa M. and Tom. Me and my brother arrived mid-afternoon after an hour a quarters drive, we all got home ok. Thanks again to Lisa M., Tom and all the team at Best Western, my parents will definitely return to the hotel.
Have just stayed at this hotel for my 70th birthday, staff so friendly, superior room 1st class, could not have asked for a better birthday. Food brilliant, my special birthday cake such a surprise, an extra thank you to Lisa, Tom and Ben. Would definitely stay again.
Loved everything about this Hotel, fantastic and friendly staff, free parking, food was excellent good choices both at breakfast and at the evening meal. Rooms had everything you could want, nice garden which must be wonderful in summer.
My wife and I stayed at this hotel for a weekend as part of a large car club group and comment as follows; The location is right in the centre of Pickering on a roundabout, but we heard very little if any noise. So,.... easy to have a walk around the town. The car park is large with plenty of space. I gather there is CCTV coverage. But many of our old cars had soft tops and were quite vulnerable, but we were quite OK. None of us were unduly concerned. The town appeared to be fairly quiet'ish anyway. Upon walking into the hotel we were met by Jacquie and Jane on Reception who were welcoming and took our bag to storage as we too early to check in. We stayed in a Superior Room (Room 14) that was well appointed. Two armchairs, a nice bathroom and a very comfortable bed. Plenty large enough. My wife who can be quite critical stated that "she felt the room had many nice features". This room overlooks the garden.The room was modern, especially the bathroom. A generalisation about the staff. Really good. Starting with the ladies on Reception as above. The restaurant staff were well organised and the meals came out exactly as they should. The chef really requires a pat on the back. About the food: Superb!! We were spoilt at this hotel. The bar area; a nice part of the hotel as it has a proper bar with Black Sheep ale and adequate lounging area. Plenty of choice for the ladies. There is a nice garden to stroll about in with seating In summary, a really nice country town hotel. Our Club Members thoroughly enjoyed their weekend. If I had to make a slightly adverse comment, and it is a comment not a complaint, it would be that the heating could come on just a little sooner for the time of year. But I never heard a single complaint from some thirty guests.
Just back from our third stay here, as before we had an enjoyable stay, but a few points I think I need to make. We stayed in room 2 which is a large, comfortable room which overlooks the garden, however, the room beginning to look tired and in need of redecorating and the carpet very worn in places. The bedroom was clean and warm but the bathroom badly in need of a good dusting. I ran my finger along the dado rail one morning and it produced quite a roll of dust and fluff. As room 2 is a superior room I feel a bit more attention to detail is needed for the price. Now on to the positives, the staff were attentive, friendly and sorted out two minor problems promptly and efficiently. The breakfasts were good and plenty of choice and we enjoyed our evening meals too. We would stay here again but would hope that the above comments have been taken on board. I realise hotels don't like closing rooms for decorating/maintenance because of loss of revenue but there comes a time when it becomes necessary to maintain standards.
Super welcome when we arrived and so helpful with carrying our suitcase up the stairs to our lovely light and airy room. Bed was so comfy and everywhere was spotlessly clean. Staff were amazing, just so friendly and helpful. Breakfast was delicious and plenty of it. The meals were so tasty in the evening and staff very friendly. We had a super stay here and will go back again. It is so centrel to so many venues, the little town of Pickering was lovely to walk around.
We spent 4 nights at the Best Western Hotel in Pickering, England named the Forest & Vale Hotel. It was a great place to stay with our friends from the UK - well centered and convenient to the town of Pickering and to other places close by including the train to Whitby, England. And I must mention the receptionist Lisa - She was absolutely amazing and a great help for our stay & extremely happy and pleasant. She was completely a true vision of what a receptionist should be. Also to the bartenders/waiters etc.: Alun, Ben and Tom - three outstanding people who worked the bar and also served meals in the bar area, the breakfast area and other places. They were helpful, very friendly, and made our stay very pleasant. A super place to stay with very superb individuals working there. I am sure I have left some names out, but I and my wife would go back to visit Pickering and stay at this Best Western Hotel in a heartbeat.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 433 reviews