worst condo I have rented in 20 yrs. I don’t know if it’s the owner or the 3rd party they use. This property is not family friendly whatsoever.. adult only pools but smoking right in the doorway? Read the itrip “rules” basically it says something along the lines of pay to check in early and if you don’t then don’t ask also don’t call with less than 24 hrs notice! Ok I get it, probably could’ve been worded a little more appropriate but ok… check in 4pm, got it! 3 or so, we get notification the property is ready. We go get the keys,(obviously already paid in full) park quick to run in, the room is filthy,Tub is filled with towels, beds dirty not made. Contact the number on the paper 3x before we get someone.. they say they’ll send someone over. Someone shows up saying “No one is supposed to be here until tomorrow… owners were here and didn’t leave enough time to clean”
We told them, we paid, checked in, someone gave us keys, i don’t care whose fault it is. Are you cleaning it or refunding? Finally he says his managers coming but it’s the owners fault and they’ll message when it’s clean. 2 more hrs we are sitting there no response so we go check and it’s clean.
Then I run out, we have a note saying I forgot to display the tag and will be booted in 15 min then you have a bunch of tiny Kia’s in the same “oversized lot” taking up all spaces. Finally we get an email next day saying we’ll be getting some voucher. Yea got it day before we left
1/2 pools either off or being renovated