Staff are very nice
The continental breakfast consisted of rice crispies and orange juice. Even the coffee was terrible.
Convenient, clean and affordable location in ski/hiking country with friendly front desk staff. My only complaint is that the hot tub on the weekend of 13 Feb 2021 was set way too hot to use with no temperature control available to guests in the pool area and when I brought this up to the manager he didn’t seem to care at all...he said the hot tub shouldn’t have been open at all, but it clearly was and people were trying to use it repeatedly only to be jumping out 20 seconds later with their skin turned red. Never even went to the pool area to look himself, that interaction is the only negative thing I can say.
As always it was an easy booking experience and a pleasant stay. The hallway rugs are a bit dangerous on the second floor as they have bumps and wrinkles which we all tripped over. The stairs weren’t vacuumed and gives the hotel an unkept look. The pool and hot tub were great as well as our room. Breakfast is always a great touch and the folks running it are so pleasant. Overall very nice stay.
Nice property but definitely is showing the age. Friendly staff, good breakfast included. Great location.
The room was nice sized for two queens , beds were comfortable. The only thing that was on the down side which isnt a deal breaker for us was the breakfast was meh, and the hair dryer didnt work in the room. Staff was very nice , and the pool temperature was much better this time . Overall it was a decent stay snd we would stay here again !
The room was large and comfortable. The bed was great. Nice to have coffee available all day. Great location across from the outlets on Black Friday. Nice pool and hot tub.
Stay here every year. Convenient location and very helpful staff.
A bit run down. Our air conditioner didn't work. We reported it and the desk clerk said the electrician was on his way. We came back later and still broken - new person at desk had no idea if he'd even been there. We've watched enough Hotel Impossible shows to know that there should have been a log book for that!
Staff was nice pool area was little dirty we got to the hotel late and was tired so went to sleep when we woke up in the morning opened the shades and found blood splatters on the sheets to the bed 😡 took pictures and showed front desk we will see if anything comes of it
Breakfast was great and breakfast staff was cheerful and helpful.
About the only good thing to say about this property is it is in a good location. Parking lot had so much snow it was almost impossible to park. The hotel was short staffed so it took a very long time for our room to be cleaned. Given the price for what we got, we won't be going back.
,nice clean rooms,close to shops and restaurantsvery accomodating
This hotel is amazing! It has everything you need and is walking distance from settlers green outlets. The staff are very professional and the breakfast is really good and also INCLUDED!!.
Settlers' Green Outlet Village is a short stroll from Holiday Inn Express North Conway, an IHG Hotel, and other popular attractions like Kahuna Laguna are within a couple of miles (3 km). This 78-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free buffet breakfast is included with your stay and awaits you on weekdays from 6:00 AM to 9:30 AM.
All 78 rooms provide refrigerators, coffee makers, and free newspapers. TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Guests of Holiday Inn Express North Conway, an IHG Hotel enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Staff are very nice
The continental breakfast consisted of rice crispies and orange juice. Even the coffee was terrible.
Convenient, clean and affordable location in ski/hiking country with friendly front desk staff. My only complaint is that the hot tub on the weekend of 13 Feb 2021 was set way too hot to use with no temperature control available to guests in the pool area and when I brought this up to the manager he didn’t seem to care at all...he said the hot tub shouldn’t have been open at all, but it clearly was and people were trying to use it repeatedly only to be jumping out 20 seconds later with their skin turned red. Never even went to the pool area to look himself, that interaction is the only negative thing I can say.
As always it was an easy booking experience and a pleasant stay. The hallway rugs are a bit dangerous on the second floor as they have bumps and wrinkles which we all tripped over. The stairs weren’t vacuumed and gives the hotel an unkept look. The pool and hot tub were great as well as our room. Breakfast is always a great touch and the folks running it are so pleasant. Overall very nice stay.
Nice property but definitely is showing the age. Friendly staff, good breakfast included. Great location.
The room was nice sized for two queens , beds were comfortable. The only thing that was on the down side which isnt a deal breaker for us was the breakfast was meh, and the hair dryer didnt work in the room. Staff was very nice , and the pool temperature was much better this time . Overall it was a decent stay snd we would stay here again !
